List of IBM Sterling Supply Chain Customers
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Since 2010, our global team of researchers has been studying IBM Sterling Supply Chain customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sterling Supply Chain for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sterling Supply Chain for Supply Chain Management include: Best Buy, a United States based Retail organisation with 85000 employees and revenues of $41.53 billion, Dal-Tile Corporation, a United States based Manufacturing organisation with 10000 employees and revenues of $1.50 billion, Art Van Furniture Inc, a United States based Retail organisation with 4000 employees and revenues of $1.40 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Sterling Supply Chain, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The IBM Sterling Supply Chain customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Art Van Furniture Inc | Retail | 4000 | $1.4B | United States | IBM | IBM Sterling Supply Chain | Supply Chain Management | 2016 | n/a |
In 2016, Art Van Furniture Inc implemented IBM Sterling Supply Chain as a centralized Supply Chain Management platform to modernize retail inventory and fulfillment orchestration. The deployment targeted core supply chain functions across merchandising, procurement, distribution centers and store replenishment for the companys United States retail network, aligning system capabilities with retail fulfillment and store replenishment workflows.
IBM Sterling Supply Chain was configured to support standard Supply Chain Management modules, including order orchestration, inventory visibility, fulfillment orchestration and supplier collaboration capabilities common to enterprise retail implementations. Configuration work emphasized catalog and item master synchronization, multi node inventory visibility and rules based order routing to support omnichannel order flows and store level fulfillment decisions.
Operational planning referenced existing operational tools used by staff, including Excel databases and AS 400 systems used by sales and supply chain teams, which shaped data onboarding and interface design requirements. Implementation planning accounted for supplier data feeds and distribution center transaction patterns, establishing data normalization and interface specifications to bring supplier and store transactional records into the IBM Sterling Supply Chain environment.
Governance and process change efforts focused on cross functional alignment among supply chain, sales, merchandising and HR for role based access, exception workflows and escalation processes. Rollout emphasized standardizing order to fulfillment procedures, establishing operational ownership for inventory reconciliation and instituting training and change management across retail store operations and distribution center teams.
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Best Buy | Retail | 85000 | $41.5B | United States | IBM | IBM Sterling Supply Chain | Supply Chain Management | 2009 | n/a |
In 2009, Best Buy implemented IBM Sterling Supply Chain to address in-store fulfillment complexity and centralize order capture across retail locations. The deployment focused on a Quick Order QO capability that allowed a single store associate workflow to handle ship-to-home, pickup, and delivery fulfillment options, reducing the need for multiple discrete storefront applications for different fulfillment paths.
The implementation used IBM Sterling Supply Chain Applications v7.11 alongside COM PCA v7.5, with configuration centered on order capture, fulfillment orchestration, and store-level transaction handling. IBM Sterling Supply Chain was configured to present a unified user interface for store associate order entry and to support fulfillment option selection and processing within the same transaction flow, consistent with Supply Chain Management functional patterns.
Operational scope was explicitly store centric, impacting store associates and in-store operations for order entry and fulfillment execution across Best Buy retail sites. Business functions affected included store operations, order management, and fulfillment coordination, with the QO capability acting as the focal module for unifying front-line order workflows.
Governance and delivery tracked to a short program phase led by a Project Delivery Manager from October 2008 through December 2008, indicating a rapid rollout and configuration cycle ahead of the 2009 implementation. The project narrative states QO addressed the key constraint where store associates previously had to use different applications by fulfillment option, thereby consolidating capture and management of fulfillment orders under IBM Sterling Supply Chain.
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Dal-Tile Corporation | Manufacturing | 10000 | $1.5B | United States | IBM | IBM Sterling Supply Chain | Supply Chain Management | 2015 | n/a |
In 2015, Dal-Tile Corporation implemented IBM Sterling Supply Chain, adopting the Supply Chain Management application to enable mobile terminal workflows for its manufacturing supply chain operations. The engagement prioritized delivering tablet-native interfaces and client-side orchestration to support operational tasks at point of activity.
Implementation work included designing wireframes and visual design for Windows, Android, and iOS tablets, and implementing business logic on the terminal client side. Business logic was executed within the terminal application and consumed RESTful web services exposed by IBM Sterling Supply Chain, maintaining a clear separation between the client UI and backend service layer.
Architecturally the solution followed a client server model with tablet endpoints acting as rich clients that invoke IBM Sterling Supply Chain RESTful interfaces. Operational scope focused on mobile terminal interactions within Dal-Tile supply chain operations, and governance emphasized aligning visual design, terminal business logic, and REST interface contracts to ensure consistent behavior across Windows, Android and iOS device classes.
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Buyer Intent: Companies Evaluating IBM Sterling Supply Chain
- Victoria's Secret, a United States based Retail organization with 30000 Employees
- Arizona State University, a United States based Education company with 12229 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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