List of iCIMS HRChatbot Customers
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Since 2010, our global team of researchers has been studying iCIMS HRChatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iCIMS HRChatbot for Recruiting Chatbot from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iCIMS HRChatbot for Recruiting Chatbot include: Comcast, a United States based Communications organisation with 182000 employees and revenues of $123.73 billion, Telstra, a Australia based Communications organisation with 36093 employees and revenues of $22.93 billion, Southeastern Grocers, a United States based Retail organisation with 40000 employees and revenues of $8.50 billion, Chalhoub Group, a United Arab Emirates based Professional Services organisation with 16000 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using iCIMS HRChatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iCIMS HRChatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chalhoub Group | Professional Services | 16000 | $4.0B | United Arab Emirates | iCIMS | iCIMS HRChatbot | Recruiting Chatbot | 2022 | n/a |
In 2022 Chalhoub Group implemented iCIMS HRChatbot in the Recruiting Chatbot category by deploying iCIMS Digital Assistant on its public career site to accelerate candidate discovery and pre-screening. The deployment was positioned as an extension of Chalhoub Group's iCIMS Talent Cloud adoption and paired with the iCIMS Video Interview suite to create an end to end candidate screening and interviewing workflow.
The implementation configured iCIMS HRChatbot to perform initial pre-screen and filter workflows, guide candidates to relevant openings, and capture profile information for open applications through a guided Q and A flow. The rollout also incorporated pre recorded interview capability and live interview functionality, with an AI driven recommendation tool applied to on demand interview responses to support screening decisions.
Integrations included direct embedding of the iCIMS Digital Assistant on the career site and a system level integration into Chalhoub Group's applicant tracking system, enabling submitted bot applications to flow into the ATS and the wider iCIMS Talent Cloud. Operational coverage centered on Talent Acquisition teams and external candidate populations, including asynchronous interview access for international applicants to mitigate time zone constraints.
Governance and process changes were driven by stakeholder surveys and a candidate centered strategy, steering configuration priorities such as profile creation prompts and the planned FAQ feature to address candidate questions. The Talent Acquisition function reoriented time allocation toward higher complexity hiring, using the chatbot and video interview suite to reduce manual screening effort.
Outcomes reported by Chalhoub Group include improved candidate experience and employer branding, more than 20,000 applications submitted through the bot since integration, estimated savings of up to 20% in pre screening time and up to 60% in screening time when using the on demand interview solution, and a pipeline benefit from retaining talent that previously dropped off the career site.
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Comcast | Communications | 182000 | $123.7B | United States | iCIMS | iCIMS HRChatbot | Recruiting Chatbot | 2020 | n/a |
In 2020, Comcast deployed iCIMS HRChatbot on its careers website. The iCIMS HRChatbot is implemented as a Recruiting Chatbot to provide conversational job search, candidate self service, and initial screening on jobs.comcast.com, handling user queries and guiding visitors to relevant role listings and application entry points.
Operational ownership resides with Talent Acquisition and HR teams, with the chatbot instrumenting candidate interactions and routing users toward the careers site application workflows. Modules and capabilities align to the Recruiting Chatbot category, including conversational UI, candidate intake and screening prompts, FAQ automation, and handoff to the standard application process, while governance centers on response tuning, content updates, and orchestration between chatbot interactions and recruiter intake workflows.
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Southeastern Grocers | Retail | 40000 | $8.5B | United States | iCIMS | iCIMS HRChatbot | Recruiting Chatbot | 2022 | n/a |
In 2022 Southeastern Grocers deployed iCIMS HRChatbot to extend its iCIMS Talent Cloud investment and modernize candidate and employee communications. iCIMS HRChatbot was introduced against a backdrop of an existing vendor relationship that began in 2015, and the initiative targeted recruiting and onboarding workflows within the company human resources function. The deployment is positioned as a Recruiting Chatbot implementation for candidate engagement and inbound question handling, reflecting a shift from email centric outreach to more immediate conversational touchpoints.
The iCIMS HRChatbot implementation delivered live chat capability for candidates to ask recruiting questions and access application pathways directly within the chat experience. Configurations emphasized candidate Q and A, guided application flows where applicants can apply through conversational prompts, and scripted onboarding messaging to support new hires. Integration ties the iCIMS HRChatbot into the broader iCIMS Talent Cloud environment to maintain candidate records and recruiting workflow continuity.
Operationally the rollout centered on the corporate talent acquisition and HR teams, extending conversational access to hourly and store level candidates who rely on mobile and text first communication. The implementation was oriented toward chat and mobile channels rather than desktop email interactions, enabling candidates and employees to interact with a live chat solution rather than scrolling multiple sites or calling a help center. Governance centered on HR owned content and scripted responses to ensure consistent recruiting messaging and to channel candidate intents into established Talent Cloud workflows.
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Communications | 36093 | $22.9B | Australia | iCIMS | iCIMS HRChatbot | Recruiting Chatbot | 2018 | n/a |
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