List of IFS Clevest Customers

IFS

Teknikringen 5, Box 1545,
Linkoping, SE-581 15,
Sweden

https://www.ifs.com/

46 13460 3600

Professional Services

7000

$1.4B

Since 2010, our global team of researchers has been studying IFS Clevest customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased IFS Clevest for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using IFS Clevest for Field Service Management include: NextEra Energy, a United States based Utilities organisation with 16800 employees and revenues of $24.75 billion, Xcel Energy, a United States based Utilities organisation with 12000 employees and revenues of $13.44 billion, Veolia North America, a United States based Utilities organisation with 10000 employees and revenues of $3.39 billion, Tucson Electric Power, a United States based Utilities organisation with 1675 employees and revenues of $1.81 billion, City of Tacoma, a United States based Government organisation with 4300 employees and revenues of $1.33 billion and many others.

Contact us if you need a completed and verified list of companies using IFS Clevest, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The IFS Clevest customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
City of Tacoma	Government	4300	$1.3B	United States	IFS	IFS Clevest	Field Service Management	2018	n/a	In 2018, City of Tacoma implemented IFS Clevest as its Field Service Management application. The deployment replaced Hitachi Ventyx Mobile WFM for field operations and established IFS Clevest as the primary mobile workforce and work order platform for city utilities. The IFS Clevest implementation centered on Field Service Management capabilities including mobile workforce management, work order creation and execution, scheduling and dispatch, and asset and inventory tracking. IFS Clevest was configured to support offline mobile execution and crew-based field workflows consistent with municipal utility maintenance operations. GG/TPU is identified as the organization responsible for decommissioning the ABB Ventyx Service Suite landscape, and that decommissioning will occur once existing users have been transitioned off the ABB environment. The implementation narrative therefore covers both the live cutover to IFS Clevest and the controlled retirement of ABB Ventyx Service Suite under GG/TPU governance. Operational scope included field operations within City of Tacoma utilities and maintenance business functions, with governance and user transition oversight assigned to GG/TPU. Rollout and transition governance emphasized staged user moves and a formal decommissioning handoff for the ABB Ventyx Service Suite to ensure continuity of Field Service Management operations.
NextEra Energy	Utilities	16800	$24.8B	United States	IFS	IFS Clevest	Field Service Management	2017	n/a	In 2017, NextEra Energy implemented IFS Clevest for Field Service Management. The deployment supported a targeted smart meter program for approximately 6,500 large power billing customers under Florida Power and Light, centering on field operations in Florida and coordination across power business units. The implementation was structured as a crossorganizational program, with project management and design sessions coordinating Meter Technology Center, Network Operation Center, FPL IT, business departments and vendors including L&G and Silver Spring Network. Project responsibilities included single point of contact for client subject matter experts, requirement gathering, AS-IS and To-Be business process design, and solution architecture workshops to align field workflows with AMI network requirements. IFS Clevest was configured to support core Field Service Management capabilities such as work order orchestration, scheduling and dispatch for mobile crews, asset and meter tracking, and mobile data capture for field technicians. The project team created SIT and UAT test plans and assisted end users in testing, while also defining process improvements to support automated dispatch, job lifecycle management, and interval data capture for meters. Integrations were executed with the AMI communications layer and operations teams, specifically coordinating with Silver Spring Network for network communications and with Meter Operations and Network Operations for incident triage. Governance emphasized coordinated application development oversight, staged testing and user acceptance, and a network reliability exercise to develop a single dashboard to monitor and report AMI network health. Operational responsibilities retained by the program included ongoing monitoring of smart meter and communication network performance and interval data analysis to investigate anomalies. IFS Clevest served as the field orchestration and data capture platform enabling meter deployment workflows, network health monitoring, and consolidated operational coordination across IT and field organizations.
Tucson Electric Power	Utilities	1675	$1.8B	United States	IFS	IFS Clevest	Field Service Management	2018	n/a	In 2018, Tucson Electric Power implemented IFS Clevest as its Field Service Management solution to facilitate the transition from analog work processes to digital mobile work management and to integrate with the Maximo work management system. The deployment centered on enabling mobile crews to manage work orders and field tasks through IFS Clevest, aligning the application to Tucson Electric Power work management and field operations functions. The implementation work included defining modular configurations for IFS Clevest such as mobile work management workflows, mobile task execution, and digital work order lifecycle controls, with detailed business and technical requirements captured. Business requirements, technical requirements, and process flow diagrams were produced to map current workflows to desired digital processes and to configure the IFS Clevest capabilities against those needs. Integration architecture focused on data exchange between Maximo and IFS Clevest, and the Maximo Application Analyst collaborated with the business analyst to create and manage integration test scripts that validated work order synchronization and data integrity. The project team also created and managed user acceptance test scripts to validate end to end mobile dispatch, field data capture, and work management workflows across business units. Governance and rollout processes were driven by multiple stakeholder requirements sessions and vendor research meetings to clarify IFS Clevest capabilities, with collaborative documentation and process redesign led by the assigned business analyst. The business analyst led user acceptance testing and delivered user training in support of project go live, while business unit members redefined day to day work management processes to adopt the new mobile-first operational model.
	Utilities	10000	$3.4B	United States	IFS	IFS Clevest	Field Service Management	2018	n/a
	Utilities	12000	$13.4B	United States	IFS	IFS Clevest	Field Service Management	2022	n/a

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Buyer Intent: Companies Evaluating IFS Clevest

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IFS Clevest. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IFS Clevest for Field Service Management include:

India.Gov.In, a India based Government organization with 500 Employees
Alliant Energy, a United States based Utilities company with 3700 Employees
Credit Benchmark, a United Kingdom based Banking and Financial Services organization with 55 Employees

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