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List of IFS PSO (Planning and Scheduling Optimization) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cubic Transportation Systems Professional Services 3000 $700M United States IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2020 n/a
In 2020 Cubic Transportation Systems implemented IFS PSO (Planning and Scheduling Optimization) as a core component of its Enterprise Asset Management strategy to orchestrate the Moment of Service and support outcomes based field service deliveries. The deployment positioned IFS PSO alongside the broader IFS application set to provide scheduling intelligence required to meet strict uptime commitments for major customers such as Transport for London. The implementation configured IFS modules to manage work orders, parts and asset records, plus contracts, warranty, invoicing and billing, integrating those operational modules with IFS PSO to generate and execute optimum schedules. IFS PSO, described by CTS as a real time scheduling and optimization application using AI and advanced algorithms, was applied to sequence field assignments, prioritize technician dispatch and align spare parts availability with scheduled work. Operational coverage for the IFS deployment spans CTS service and field engineering operations supporting a global installed base of transit devices, and it was applied to outcome driven contracts where continuous uptime is a contractual objective. The combined IFS applications provide the visibility CTS requires into what is being done in the field, enabling coordination between service delivery teams, parts logistics and contract billing functions. Governance and rollout emphasized mindset change, development of key service metrics, and a prioritized change management program tied to continual improvement processes. CTS reports tangible improvements in uptime since adopting the IFS tooling, and company leadership cites IFS Planning & Scheduling Optimization as a central capability for delivering those outcomes in the most efficient manner possible.
Konica Minolta Business Solutions UK Professional Services 800 $143M United Kingdom IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2024 n/a
In 2024, Konica Minolta Business Solutions (UK) deployed IFS PSO (Planning and Scheduling Optimization) within its Enterprise Asset Management environment to operationalize AI-driven field service scheduling. The rollout is delivered as a template-driven program spanning five national operating companies, supporting roughly 430,000 customers and integrating mobile field service workflows for a field population of approximately 750 engineers across the region. IFS PSO (Planning and Scheduling Optimization) was configured with IFS.ai enabled dynamic planning and scheduling capabilities, a mobile scheduling and dispatch layer, and automated replan logic that updates schedules in 12 to 15 seconds. The implementation emphasized automated planning with manual exception handling, achieving an 83.5% automatic scheduling rate for calls routed to PSO and leaving 16.5% for planner intervention. The deployment is integrated with SAP ECC 6 to synchronize work orders, SLA commitments and parts data, and it uses a unified set of rules and templates intended for broader rollouts across Konica Minolta’s 27-country footprint. The configuration supports strict two- and four-hour SLA windows, automated allocation of engineers with required parts, and mobile orchestration to enable a remote by default service posture. Governance focused on shifting planner responsibilities from manual dispatch to exception management and rules optimization, creating a centralized template that is iteratively refined by planners who tune PSO logic. Operational process changes included embedding rule governance, exception workflows, and a templated rollout model to ensure consistent scheduling logic across national operating companies. Explicit outcomes reported include a 25 percent increase in productivity from Konica Minolta IFS AI-enabled dynamic planning and scheduling and a 4.36x ROI over 18 months for Konica Minolta Business Solutions (UK) Ltd. Additional stated results include reduced average service visit travel times, improved SLA compliance, lower fleet mileage, CO2 emissions and fuel costs, and higher engineer productivity when attending field service calls.
Olameter Utilities 1500 $200M United States IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2018 ProV International
In 2018 Olameter implemented IFS PSO (Planning and Scheduling Optimization) as part of its Enterprise Asset Management initiative within the Utilities business. The deployment targeted planning and scheduling processes that feed field service and operations across the company, reflecting Olameter's 1500 employee footprint in the United States. The implementation installed IFS PSO version 6.8.0,14 and configured core PSO capabilities including resource planning and scheduling optimization. Technical work documented in the engagement included backup of SQL databases, specifically the Resource planning Database, Scheduling systems Database, Scheduling Database and HTM Database, and formalized installation and troubleshooting documentation. Integration scope included PSO 6U8 integration with FSM 6U9 to route optimized schedules into field service management workflows. ProV International acted as the system integrator and PSO Functional Consultant resources executed pre requisite gathering, pre installation checks, post installation checks and hands on troubleshooting during the installation sequence. Governance focused on procedure driven rollout with documented installation steps and verification checkpoints, supplemented by a PSO Functional Consultant engagement from October 2021 to December 2021 for installation validation and documentation creation. The narrative centers on IFS PSO (Planning and Scheduling Optimization) within Enterprise Asset Management and its operational linkage to planning, scheduling and field service functions.
Professional Services 3000 $450M United Kingdom IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2020 n/a
Professional Services 1400 $320M United States IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2020 n/a
Utilities 4000 $4.5B United States IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2023 Accenture
Professional Services 15000 $2.0B Germany IFS IFS PSO (Planning and Scheduling Optimization) Enterprise Asset Management 2024 n/a
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Buyer Intent: Companies Evaluating IFS PSO (Planning and Scheduling Optimization)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IFS PSO (Planning and Scheduling Optimization). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management include:

  1. GA Telesis, a United States based Aerospace and Defense organization with 900 Employees
  2. IFS, a Sweden based Professional Services company with 7000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD IFS PSO (Planning and Scheduling Optimization) Coverage

IFS PSO (Planning and Scheduling Optimization) is a Enterprise Asset Management solution from IFS.

Companies worldwide use IFS PSO (Planning and Scheduling Optimization), from small firms to large enterprises across 21+ industries.

Organizations such as Southern California Gas Company, TUV Nord, Cubic Transportation Systems, PHS Group and Smart Care Equipment Solutions are recorded users of IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management.

Companies using IFS PSO (Planning and Scheduling Optimization) are most concentrated in Utilities and Professional Services, with adoption spanning over 21 industries.

Companies using IFS PSO (Planning and Scheduling Optimization) are most concentrated in United States, Germany and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IFS PSO (Planning and Scheduling Optimization) across Americas, EMEA, and APAC.

Companies using IFS PSO (Planning and Scheduling Optimization) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 71.43%, and global enterprises with 10,000+ employees - 14.29%.

Customers of IFS PSO (Planning and Scheduling Optimization) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IFS PSO (Planning and Scheduling Optimization) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Asset Management.