List of IFS PSO (Planning and Scheduling Optimization) Customers
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Since 2010, our global team of researchers has been studying IFS PSO (Planning and Scheduling Optimization) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS PSO (Planning and Scheduling Optimization) for Enterprise Asset Management include: Southern California Gas Company, a United States based Utilities organisation with 4000 employees and revenues of $4.53 billion, TUV Nord, a Germany based Professional Services organisation with 15000 employees and revenues of $1.97 billion, Cubic Transportation Systems, a United States based Professional Services organisation with 3000 employees and revenues of $700.0 million, PHS Group, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $450.0 million, Smart Care Equipment Solutions, a United States based Professional Services organisation with 1400 employees and revenues of $320.0 million and many others.
Contact us if you need a completed and verified list of companies using IFS PSO (Planning and Scheduling Optimization), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cubic Transportation Systems | Professional Services | 3000 | $700M | United States | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2020 | n/a |
In 2020 Cubic Transportation Systems implemented IFS PSO (Planning and Scheduling Optimization) as a core component of its Enterprise Asset Management strategy to orchestrate the Moment of Service and support outcomes based field service deliveries. The deployment positioned IFS PSO alongside the broader IFS application set to provide scheduling intelligence required to meet strict uptime commitments for major customers such as Transport for London.
The implementation configured IFS modules to manage work orders, parts and asset records, plus contracts, warranty, invoicing and billing, integrating those operational modules with IFS PSO to generate and execute optimum schedules. IFS PSO, described by CTS as a real time scheduling and optimization application using AI and advanced algorithms, was applied to sequence field assignments, prioritize technician dispatch and align spare parts availability with scheduled work.
Operational coverage for the IFS deployment spans CTS service and field engineering operations supporting a global installed base of transit devices, and it was applied to outcome driven contracts where continuous uptime is a contractual objective. The combined IFS applications provide the visibility CTS requires into what is being done in the field, enabling coordination between service delivery teams, parts logistics and contract billing functions.
Governance and rollout emphasized mindset change, development of key service metrics, and a prioritized change management program tied to continual improvement processes. CTS reports tangible improvements in uptime since adopting the IFS tooling, and company leadership cites IFS Planning & Scheduling Optimization as a central capability for delivering those outcomes in the most efficient manner possible.
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Konica Minolta Business Solutions UK | Professional Services | 800 | $143M | United Kingdom | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2024 | n/a |
In 2024, Konica Minolta Business Solutions (UK) deployed IFS PSO (Planning and Scheduling Optimization) within its Enterprise Asset Management environment to operationalize AI-driven field service scheduling. The rollout is delivered as a template-driven program spanning five national operating companies, supporting roughly 430,000 customers and integrating mobile field service workflows for a field population of approximately 750 engineers across the region.
IFS PSO (Planning and Scheduling Optimization) was configured with IFS.ai enabled dynamic planning and scheduling capabilities, a mobile scheduling and dispatch layer, and automated replan logic that updates schedules in 12 to 15 seconds. The implementation emphasized automated planning with manual exception handling, achieving an 83.5% automatic scheduling rate for calls routed to PSO and leaving 16.5% for planner intervention.
The deployment is integrated with SAP ECC 6 to synchronize work orders, SLA commitments and parts data, and it uses a unified set of rules and templates intended for broader rollouts across Konica Minolta’s 27-country footprint. The configuration supports strict two- and four-hour SLA windows, automated allocation of engineers with required parts, and mobile orchestration to enable a remote by default service posture.
Governance focused on shifting planner responsibilities from manual dispatch to exception management and rules optimization, creating a centralized template that is iteratively refined by planners who tune PSO logic. Operational process changes included embedding rule governance, exception workflows, and a templated rollout model to ensure consistent scheduling logic across national operating companies.
Explicit outcomes reported include a 25 percent increase in productivity from Konica Minolta IFS AI-enabled dynamic planning and scheduling and a 4.36x ROI over 18 months for Konica Minolta Business Solutions (UK) Ltd. Additional stated results include reduced average service visit travel times, improved SLA compliance, lower fleet mileage, CO2 emissions and fuel costs, and higher engineer productivity when attending field service calls.
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Olameter | Utilities | 1500 | $200M | United States | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2018 | ProV International |
In 2018 Olameter implemented IFS PSO (Planning and Scheduling Optimization) as part of its Enterprise Asset Management initiative within the Utilities business. The deployment targeted planning and scheduling processes that feed field service and operations across the company, reflecting Olameter's 1500 employee footprint in the United States.
The implementation installed IFS PSO version 6.8.0,14 and configured core PSO capabilities including resource planning and scheduling optimization. Technical work documented in the engagement included backup of SQL databases, specifically the Resource planning Database, Scheduling systems Database, Scheduling Database and HTM Database, and formalized installation and troubleshooting documentation.
Integration scope included PSO 6U8 integration with FSM 6U9 to route optimized schedules into field service management workflows. ProV International acted as the system integrator and PSO Functional Consultant resources executed pre requisite gathering, pre installation checks, post installation checks and hands on troubleshooting during the installation sequence.
Governance focused on procedure driven rollout with documented installation steps and verification checkpoints, supplemented by a PSO Functional Consultant engagement from October 2021 to December 2021 for installation validation and documentation creation. The narrative centers on IFS PSO (Planning and Scheduling Optimization) within Enterprise Asset Management and its operational linkage to planning, scheduling and field service functions.
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Professional Services | 3000 | $450M | United Kingdom | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2020 | n/a |
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Professional Services | 1400 | $320M | United States | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2020 | n/a |
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Utilities | 4000 | $4.5B | United States | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2023 | Accenture |
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Professional Services | 15000 | $2.0B | Germany | IFS | IFS PSO (Planning and Scheduling Optimization) | Enterprise Asset Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating IFS PSO (Planning and Scheduling Optimization)
- GA Telesis, a United States based Aerospace and Defense organization with 900 Employees
- IFS, a Sweden based Professional Services company with 7000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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