List of indemandly Customers
Wan Chai, 00000,
Hong Kong
Since 2010, our global team of researchers has been studying indemandly customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased indemandly for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using indemandly for Chatbots and Conversational AI include: MindFi, a Singapore based Healthcare organisation with 61 employees and revenues of $7.0 million, Paia Consulting, a Singapore based Professional Services organisation with 21 employees and revenues of $3.0 million, Couple Abode Pte, a Singapore based Construction and Real Estate organisation with 10 employees and revenues of $2.0 million, indemandly, a Hong Kong based Professional Services organisation with 20 employees and revenues of $2.0 million, Charltons, a Hong Kong based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using indemandly, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The indemandly customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Charltons | Professional Services | 10 | $1M | Hong Kong | indemandly | indemandly | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Charltons implemented indemandly on its public website. Charltons is a Hong Kong professional services firm with about 10 employees, and it deployed indemandly as a Chatbots and Conversational AI application to manage front end client engagement and inbound inquiry capture. The implementation is web embedded and serves as the primary conversational touchpoint for prospective clients visiting the firm site.
Configuration emphasized conversational intake forms, automated FAQ response flows, and message capture for routing to firm notification channels, reflecting standard Chatbots and Conversational AI functional workflows. Operational scope centers on client intake and marketing activities, providing initial triage, contact data capture, and contextual inquiry details before handoff to internal staff. Management and updates to indemandly are handled within the firm, keeping governance and configuration close to the client facing teams.
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Couple Abode Pte | Construction and Real Estate | 10 | $2M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Couple Abode Pte deployed indemandly on its public website to support online customer engagement. The indemandly implementation is categorized as Chatbots and Conversational AI and was delivered as a site-embedded conversational widget to capture rental and sales inquiries for the Singapore construction and real estate firm.
Implementation work focused on designing conversational flows for property enquiries, scheduling viewings, lead qualification forms, and a concise FAQ, using conditional branching and automated response templates to reduce manual triage. Operational governance is managed by marketing and sales owners within the 10-person organization, using indemandly's administration console for content updates, response rule maintenance, and session-level analytics, with iterative updates to dialog content based on inbound inquiry patterns.
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indemandly | Professional Services | 20 | $2M | Hong Kong | indemandly | indemandly | Chatbots and Conversational AI | 2020 | n/a |
In 2020, indemandly implemented indemandly, a Chatbots and Conversational AI application, on its public website to support customer engagement and lead capture. The deployment consisted of an embedded web chat widget instrumented across the corporate site, providing initial conversational routing for inbound inquiries and capturing contact intent data for follow up. Scope was limited to the website channel and focused on front-line customer-facing interactions rather than backend system consolidation.
Configuration work centered on conversational flow design, intent recognition tuning, and knowledge base authoring within the indemandly console, enabling rapid edits to dialog trees and response logic by non-technical staff. The implementation included session logging and reporting capabilities to review transcripts and refine intents, and it provisioned handoff rules to transition conversations to human client services when required. These functional modules align with common Chatbots and Conversational AI workflows for automated triage, FAQ handling, and lead qualification.
Operational ownership was assigned to customer-facing teams such as marketing and client services, who managed content updates, bot training, and escalation procedures. Governance practices emphasized regular review cycles for dialog accuracy and alignment with company messaging, with defined processes for publishing conversational content. No named external integrations were specified in the implementation details, the focus remained on on-site conversational coverage via the indemandly application.
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Healthcare | 61 | $7M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 21 | $3M | Singapore | indemandly | indemandly | Chatbots and Conversational AI | 2022 | n/a |
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