List of Infobip Identity Customers
London, EC4V 6BW,
United Kingdom
Since 2010, our global team of researchers has been studying Infobip Identity customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infobip Identity for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infobip Identity for Identity and Access Management (IAM) include: Bharti Airtel India, a India based Communications organisation with 24420 employees and revenues of $22.00 billion, Bukalapak, a Indonesia based Retail organisation with 1018 employees and revenues of $271.0 million, Mobifone Technical Services Vietnam, a Vietnam based Communications organisation with 250 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using Infobip Identity, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infobip Identity customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Bharti Airtel India | Communications | 24420 | $22.0B | India | Infobip | Infobip Identity | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, Bharti Airtel India announced a Mobile Identity partnership with Infobip and began enterprise trials and rollouts of Infobip Identity. The engagement positioned Infobip Identity as an operator enabled authentication capability delivered to enterprise customers across India, focused on Silent Mobile Verification for seamless customer verification.
Infobip Identity was configured to provide Silent Mobile Verification and operator backed authentication capabilities aligned with Identity and Access Management (IAM) workflows. Implemented functional modules included mobile identity verification, authentication assertion services, tokenized identity responses, and API orchestration for onboarding and session authentication.
Deployment scope targeted banks, fintechs and e commerce enterprises across India, with integrations into enterprise onboarding, KYC and authentication flows via Infobip Identity APIs. The architecture relied on operator generated mobile assertions delivered to enterprise platforms to reduce reliance on user entered credentials and one time passcodes, fitting within standard IAM authentication and identity verification patterns.
The partnership was announced in April 2021, with enterprise trials and rollouts beginning that year under coordinated operator and enterprise onboarding processes. Stated outcomes included speeding customer onboarding and helping to fight fraud through operator backed mobile verification, aligning Infobip Identity with authentication and fraud mitigation functions in affected business units.
|
 |
Bukalapak | Retail | 1018 | $271M | Indonesia | Infobip | Infobip Identity | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, Bukalapak integrated Infobip Identity into its customer authentication flows to strengthen Identity and Access Management (IAM) for registrations, logins and transactions across its platform in Indonesia. The deployment focused on embedding Infobip's two factor SMS authentication and OTP delivery directly into Bukalapak's user onboarding and transaction approval paths.
Infobip Identity was configured to provision OTP via SMS as the primary second factor, instrumenting verification for new account registration, customer sign in and transaction confirmations. Infobip reports that the implementation produced a 4–5% increase in OTP delivery rates and a sharp decline in account takeovers, outcomes documented on Infobip's customer case page.
Operationally the integration affected customer security and fraud prevention workflows, requiring updates to Bukalapak's authentication layer, session management and support escalation procedures. The work involved API level integration with Bukalapak's platform and orchestration of OTP delivery and verification within existing user flows, aligning with Identity and Access Management (IAM) governance for customer facing services.
|
 |
Mobifone Technical Services Vietnam | Communications | 250 | $18M | Vietnam | Infobip | Infobip Identity | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, Infobip announced a Mobile Identity collaboration with Mobifone Technical Services Vietnam to provision Infobip Identity within the Identity and Access Management (IAM) category for operator-backed mobile verification of enterprise services. The announcement tied Mobifone Technical Services Vietnam to the Infobip Identity offering, positioning the integration to address customer onboarding and authentication use cases in Vietnam.
The engagement centered on silent mobile verification and operator-backed customer authentication as core capabilities, using Infobip Identity to deliver mobile identity verification and silent authentication flows. Functional components described in the announcement include mobile network attestation and authentication orchestration to reduce fraud and friction in customer onboarding, aligning with typical IAM workflows for user verification and access assurance.
Technical deployment was described as operator-enabled, implying the Infobip Identity implementation would leverage mobile network operator authentication channels and platform APIs to integrate with enterprise onboarding systems and customer service front ends. The press release framed the relationship as discussions in 2019, and live operator enablement and enterprise usage is inferred to have begun around 2020 based on the described stage of engagement.
Governance elements implied by the collaboration include operator consent and authentication controls embedded into enterprise onboarding processes, and the integration of Infobip Identity with existing enterprise service workflows for customer lifecycle verification. The stated objective in the announcement was to reduce fraud and customer friction, reflecting an operational focus on secure, frictionless identity verification for Mobifone Technical Services Vietnam enterprise services.
|
Buyer Intent: Companies Evaluating Infobip Identity
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||