List of Infor CloudSuite EAM Asset Performance Customers
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United States
Since 2010, our global team of researchers has been studying Infor CloudSuite EAM Asset Performance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite EAM Asset Performance for Asset Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite EAM Asset Performance for Asset Performance Management include: First Transit, a United States based Transportation organisation with 19500 employees and revenues of $4.00 billion, Grimmway Farms, a United States based Consumer Packaged Goods organisation with 10000 employees and revenues of $2.50 billion, CERN, a Switzerland based Professional Services organisation with 2658 employees and revenues of $1.60 billion, Flint Hills Resources, a United States based Oil, Gas and Chemicals organisation with 3690 employees and revenues of $1.30 billion, City of Greensboro, a United States based Government organisation with 3100 employees and revenues of $590.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite EAM Asset Performance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bentley University | Education | 1040 | $248M | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | n/a |
In 2013, Bentley University implemented Infor CloudSuite EAM Asset Performance as its Asset Performance Management solution to automate campus facilities and energy operations. The initial deployment targeted automation of business processes and all facilities management processes, with primary emphasis on work order management and annual dorm inspections.
Infor CloudSuite EAM Asset Performance was configured to automate dorm room inspections and to handle high-volume work order processing, capturing roughly 42,000 work orders per year. Functional capabilities implemented included automated inspection workflows, predictive maintenance routines to reduce equipment failures, mobile barcoding for rapid ad hoc data capture by facilities staff, and customizations designed to migrate with future product upgrades.
The implementation leveraged cloud-enabled EAM capabilities to support mobile data capture and distributed maintenance execution, and the program was completed in four months in time for a critical dorm inspection cycle. Operational coverage spanned the universitys 49 facilities, aligning facilities operations, energy systems engineering, and maintenance technician workflows under the Asset Performance Management application.
Governance and process restructuring centralized maintenance workflow and work management processes, simplifying training and reducing IT maintenance costs. The project formalized inspection and response workflows for dorms, embedded barcode-driven field capture into daily operations, and institutionalized predictive maintenance practices across facilities.
Documented outcomes included a 25% improvement in direct labor productivity while reducing overtime costs, an almost 10% reduction in electrical consumption representing more than 2 million kWh, and an automated dorm inspection process that supported timely processing of 42,000 work orders annually. The university also set a target to reduce its carbon footprint by 50% by 2015, and users reported tangible time savings in responding to work orders, according to Jessa Marshall, Energy Systems Engineer at Bentley University.
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Brewster Cheese | Manufacturing | 400 | $80M | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | Godlan |
In 2013 Brewster Cheese implemented Infor CloudSuite EAM Asset Performance under the Asset Performance Management category to standardize asset operations across its three plants. Godlan served as the implementation partner for the rollout, which focused on connecting systems to eliminate duplicate data entry and to enable inventory to be expensed as it is received.
The deployment upgraded Brewster from Infor MP2 to Infor EAM Enterprise and configured Infor CloudSuite EAM Asset Performance to manage asset tracking, inventory control, preventative maintenance scheduling, and in-depth maintenance reporting. Configuration emphasized adopting the newest releases with no required customizations to reduce future upgrade complexity.
Architecturally the project used Infor ION middleware to integrate Infor EAM with Infor Adage ERP Process Business, enabling purchase orders and receipt transactions to flow from ERP into EAM Enterprise for inventory posting. The integration centralized asset and inventory records and established a clear pathway for a potential warehouse management system integration.
Operational governance centralized maintenance and inventory workflows under a single standardized EAM instance, changing processes so procurement and warehouse teams enter purchase orders and receipts in ERP Process Business and rely on ION to populate EAM. Brewster noted that Infor ION was easy to implement and maintain and that the new configuration improved interfacing with other systems while setting the company up for faster future upgrades.
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CERN | Professional Services | 2658 | $1.6B | Switzerland | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | n/a |
In 2013 CERN implemented Infor CloudSuite EAM Asset Performance to manage Asset Performance Management for maintenance of more than one million assets supporting the Large Hadron Collider. The deployment used the out of the box Infor CloudSuite EAM Asset Performance application with no modifications, prioritizing standard configuration and usability over customization.
Module and configuration scope included mobile field enablement for connected and disconnected environments, checklist functionality available on mobile devices, full work management with daily scheduling to allocate resources and track work completion, reliability centered maintenance planning with automated reliability calculations, and energy optimization tools for benchmarking energy consumption and calculating CO2 emissions. The implementation intentionally emphasized checklist, scheduling, reliability analysis, and energy monitoring capabilities aligned to Asset Performance Management workflows.
Operational coverage extended across CERN maintenance teams and external maintenance contractors, supported by a contractor portal that permits secure contractor data input and record updates without exposing sensitive information. The solution gave field workers access to GIS, documents, videos, diagrams, images and other asset intelligence to reduce return trips to the office and ensure asset records are updated in real time.
Governance and process restructuring focused on shifting data capture to the point of work, enabling managers and field service workers to assign, perform and record activities anytime and from any device. CERN reports reduced time to find and analyze data and that outside maintenance contractors can accomplish the same volume of work with fewer people, outcomes delivered while operating the unmodified Infor CloudSuite EAM Asset Performance application.
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City of Des Moines | Government | 1783 | $508M | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | n/a |
In 2013 City of Des Moines implemented Infor CloudSuite EAM Asset Performance to centralize asset energy and reliability management for the Des Moines Metropolitan Wastewater Reclamation Authority WRA. The deployment targeted Asset Performance Management across multiple WRA facilities that accounted for nearly 50 percent of the city’s monthly power costs, with a combined monthly electricity bill exceeding $100,000.
The implementation used a three tier architecture defined by the WRA team, with a top tier providing intelligent analytics, visualization, and management capabilities, a middle tier acting as a data repository to store time series and asset metadata, and a base layer capturing real time data from individual assets. Infor CloudSuite EAM Asset Performance was configured to deliver performance analytics, condition based monitoring, and asset lifecycle management workflows, aligning measurement and maintenance processes to asset performance indicators.
Operational coverage focused on wastewater reclamation facilities under WRA jurisdiction, concentrating on energy consumption monitoring and reliability engineering functions. Data collection at the base layer supplied the analytics and the middle tier repository, enabling cross facility visibility for risk and reliability managers and operations staff.
Governance and process changes were led by the WRA risk and reliability manager, who emphasized a measurement first approach captured in the phrase, 'You can’t manage what you can’t measure.' That governance translated into standardized performance metrics, new monitoring handoffs between operations and maintenance, and a structured analytics review cadence to inform asset maintenance prioritization.
The deployment produced a stated outcome of a 30 percent reduction in energy consumption within the WRA estate, demonstrating direct energy and operational impact from the Asset Performance Management implementation. The project also materially increased visibility into asset behavior and energy drivers across the WRA facilities.
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City of Greensboro | Government | 3100 | $590M | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2015 | n/a |
In 2015, the City of Greensboro moved to Infor CloudSuite EAM Asset Performance in a cloud deployment as part of its ongoing IT evolution, continuing a 15 year relationship with Infor EAM. The implementation expanded the citywide enterprise asset registry while the number of users doubled, reflecting incremental onboarding of operational units with distinct business cases, including water resources and transportation.
Infor CloudSuite EAM Asset Performance serves as the City of Greensboro's Asset Performance Management platform, configured to maintain centralized asset records, enable work order driven paperless workflows, and surface role specific analytics. The environment provides drill down analytics that support financial reporting and operational review by department, aligning EAM functional capabilities with municipal asset lifecycles and administrative controls.
The system is fully integrated with the City of Greensboro geographic information system, enabling spatially enabled asset data to be consumed by staff and to provide services to the public. Integration between the EAM and GIS supports departmental workflows and situational awareness for units such as water resources, transportation, and the Parks and Recreation team which is the latest operational unit moving to full utilization.
The city IT department retains operational ownership of both GIS and EAM, governing role based access and paperless process automation across departments. Rollout has been iterative, driven by department specific business requirements and continuous asset onboarding, with the cloud hosted Infor CloudSuite EAM Asset Performance environment enabling centralized data governance and cross departmental visibility.
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Transportation | 19500 | $4.0B | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2020 | n/a |
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Oil, Gas and Chemicals | 3690 | $1.3B | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2018 | n/a |
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Consumer Packaged Goods | 10000 | $2.5B | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | n/a |
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Life Sciences | 680 | $288M | Ireland | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2014 | n/a |
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Non Profit | 5432 | $340M | United States | Infor | Infor CloudSuite EAM Asset Performance | Asset Performance Management | 2013 | n/a |
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