List of Infor Expense Management Customers
Infor
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-336-1700
Professional Services
17000
$3.7B
Since 2010, our global team of researchers has been studying Infor Expense Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Expense Management for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Expense Management for Expense Management include: Rite Aid, a United States based Retail organisation with 31000 employees and revenues of $23.00 billion, O'Reilly Automotive, Inc., a United States based Automotive organisation with 87377 employees and revenues of $14.41 billion, Drax Group, a United Kingdom based Utilities organisation with 3003 employees and revenues of $9.90 billion, AllianceBernstein, a United States based Banking and Financial Services organisation with 4380 employees and revenues of $4.48 billion, Laing O'Rourke, a United Kingdom based Construction and Real Estate organisation with 10600 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using Infor Expense Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor Expense Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AllianceBernstein | Banking and Financial Services | 4380 | $4.5B | United States | Infor | Infor Expense Management | Expense Management | 2018 | n/a |
In 2018, AllianceBernstein implemented Infor Expense Management as its Expense Management platform. The deployment centralized expense reporting and corporate card processing for over 3,200 employees and cardholders, and covered business travel accounts across the United States.
Configuration emphasized expense report workflows, corporate card feeds, automated policy checkpoints, and audit staging for offshore prepared reports. Infor Expense Management was configured to support approval workflows, traveler profiles, exception routing, and audit workflows, and Extensity components were used during regional rollouts and configuration tasks.
Integrations included American Express card feeds to manage daily AMEX expenses and a processing and interfacing flow for FedEx EDI files to reconcile operational charges. The operational model combined centralized transaction processing with offshore report preparation, and designated contacts handled system error escalation and troubleshooting.
Governance established role based controls, enforcement of T and E policies, layered audit checkpoints, and reporting to multiple levels within the firm, supported by training and evaluation of direct reports. The implementation process included onboarding new regions into the expense system and participation in process improvement and special project workstreams.
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Drax Group | Utilities | 3003 | $9.9B | United Kingdom | Infor | Infor Expense Management | Expense Management | 2016 | n/a |
In 2016 Drax Group implemented Infor Expense Management to support expense processing within its Business Services area. The Infor Expense Management deployment ran under an application support contract at Drax Power Limited from February 2016 to February 2017 and was positioned to manage core Expense Management activities for the organisation.
Configuration and technical delivery work focused on expense capture, approval workflow configuration, policy enforcement and reporting capabilities aligned with the Expense Management category. Application implementations and configuration changes were executed as part of project teams, following both Agile and Waterfall methodologies, and included hands-on incident, service request and problem resolution for end users.
Operational support covered the Business Services functional area and was coordinated alongside other applications used by the same teams, including Maximo EAM and SharePoint Online, with the support role liaising with third-party software suppliers to develop system enhancements and resolve defects. The scope of activity included ongoing application maintenance, enhancement design input and coordination of changes affecting cross-application workflows.
Governance was delivered through formal incident and change management processes, proactive problem management and risk mitigation during configuration and rollout. The engagement emphasized continual service improvement, working closely with business stakeholders to prioritise configuration changes and manage deployment timelines within established project cadences.
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Grand River Hospital | Healthcare | 4100 | $525M | Canada | Infor | Infor Expense Management | Expense Management | 2018 | n/a |
In 2018 Grand River Hospital implemented Infor Expense Management as part of a broader Infor CloudSuite rollout. The Infor Expense Management deployment was delivered alongside Financials, HCM, Workforce Management, BI-Analytics, North American Payroll and Supply Chain modules to establish an integrated ERP foundation for the hospital.
Grand River Hospital implemented Infor Expense Management to provide Expense Management capabilities for finance, procurement and payroll functions, focusing on automated expense capture, electronic expense report submission, policy enforcement and approval workflows. The implementation included configuration of expense rules, role based approvals and reporting feeds to BI-Analytics to support financial control and month end reconciliation processes.
The solution was deployed as part of the cloud hosted Infor CloudSuite architecture, enabling native integrations between Infor Expense Management and the hospital s Financials, HCM and Payroll modules, and linking expense data to Supply Chain inventory tracking where indicated. Operational coverage included hospital finance, procurement and HR payroll teams, aligning expense workflows with ERP led procure to pay and payroll settlement processes.
Governance changes accompanied the technical deployment, with standardized expense policies, centralized approval workflows and integration points established for analytics driven spend visibility and to streamline order and supply tracking processes. The program emphasized coupling modern HR and financial functionality with tools to track supplies and streamline order processes as part of the overall CloudSuite adoption.
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Harsco Rail Co | Construction and Real Estate | 600 | $100M | United States | Infor | Infor Expense Management | Expense Management | 2021 | n/a |
In 2021, Harsco Rail Co implemented Infor Expense Management to standardize expense capture and approval workflows across finance and accounts payable. The deployment addressed employee expense entry, receipt imaging, policy enforcement, and multi-level approvals consistent with the Expense Management category.
Configuration work included building expense capture templates, approval routing, policy controls, expense itemization, and mapping of expense transactions to company cost objects. Personalizations and form changes were delivered by the internal Infor LN developer team that was active in Columbia, SC, leveraging knowledge from concurrent Infor LN 10.5 workstreams.
Integration and operational coverage used Infor ION and Ming.le for transaction orchestration and notification flows, and the expense solution coexisted with on-site Infor FactoryNet, Infor XM, and Infor EAM administration. Integration points were configured to post approved expense transactions into Infor LN 10.5 ledgers and to surface expense status in operational collaboration channels.
Governance and runbook responsibilities were retained by internal administrators, including user creation and termination, DEM modifications, personalization change control, and day-to-day administration across multiple Infor products. Operational scope emphasized centralized policy enforcement and controlled user lifecycle management to support finance, accounts payable, and connected operational systems.
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Laing O'Rourke | Construction and Real Estate | 10600 | $4.0B | United Kingdom | Infor | Infor Expense Management | Expense Management | 2014 | n/a |
In 2014 Laing O'Rourke implemented Infor Expense Management as its corporate Expense Management solution to support employee expense processing across its UK, Ireland and North American hubs, establishing Laing O'Rourke Infor Expense Management Expense Management for corporate finance and field operations. The deployment covered the firm's service desk footprint and addressed approximately 4,500 plus active users within a global organization of 10,600 employees.
The implementation configured standard expense capture, claim submission, multi-step approval workflows and policy validation consistent with Expense Management functionality. Mobile expense capture and submission were supported, and client-side installations and updates for endpoint users were managed via SCCM.
User provisioning and authentication were integrated with Active Directory and ActiveRoles for account administration, while email notifications and shared mailbox handling were aligned with Microsoft Exchange. Operational incident and change workflows were managed through Service-Now for ticket logging and lifecycle tracking, with the service desk providing first line support, incident escalation and major incident reporting.
Operational governance included service-level tracking with a 97 percent call answer target within 15 seconds, daily morning and evening system checks, creation of knowledge base articles and wiki procedures, and coordination with third party network service providers for proactive outage reporting. These governance and support processes defined how Infor Expense Management was operated and maintained within Laing O'Rourke's technical support organization.
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Construction and Real Estate | 2863 | $1.9B | Australia | Infor | Infor Expense Management | Expense Management | 2015 | n/a |
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Automotive | 87377 | $14.4B | United States | Infor | Infor Expense Management | Expense Management | 2015 | n/a |
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Leisure and Hospitality | 40000 | $3.0B | United States | Infor | Infor Expense Management | Expense Management | 2020 | n/a |
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Retail | 31000 | $23.0B | United States | Infor | Infor Expense Management | Expense Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Infor Expense Management
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Infor Expense Management Coverage
Infor Expense Management is a Expense Management solution from Infor.
Companies worldwide use Infor Expense Management, from small firms to large enterprises across 21+ industries.
Organizations such as Rite Aid, O'Reilly Automotive, Inc., Drax Group, AllianceBernstein and Laing O'Rourke are recorded users of
Infor Expense Management for Expense Management.
Companies using Infor Expense Management are most concentrated in Retail, Automotive and Utilities, with adoption spanning over 21 industries.
Companies using Infor Expense Management are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor Expense Management across Americas, EMEA, and APAC.
Companies using Infor Expense Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 11.11%, large organizations with 1,001-10,000 employees - 44.44%, and global enterprises with 10,000+ employees - 44.44%.
Customers of Infor Expense Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor Expense Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Expense Management.