List of Infor Public Sector Customers
Infor France
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-828-6000
Professional Services
17000
$3.0B
Since 2010, our global team of researchers has been studying Infor Public Sector customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Public Sector for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Public Sector for Government ERP include: City of Austin, TX, a United States based Government organisation with 23279 employees and revenues of $3.21 billion, City of Las Vegas, a United States based Government organisation with 3627 employees and revenues of $947.0 million, City of Kingston, Australia, a Australia based Government organisation with 1600 employees and revenues of $316.0 million, Wollongong City Council, a Australia based Government organisation with 1305 employees and revenues of $280.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Public Sector, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor Public Sector customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Austin, TX | Government | 23279 | $3.2B | United States | Infor | Infor Public Sector | Government ERP | 2016 | n/a |
In 2016 City of Austin, TX implemented Infor Public Sector as its Government ERP, provisioning the application across municipal administrative functions for multiple divisions and workgroups. The deployment supported core transactional and reporting needs related to timekeeping and records management within city operations.
Operational administration activities documented by the Senior IT Support Analyst include account creation and Active Directory account updates, troubleshooting, building AD-HOC reports, running SQL queries for data requests, data verification, and records cleanup inside Infor Public Sector. Configuration and ongoing support also covered deployment and administration of a timeclock solution connected to the ERP, along with gathering requirements and creating user stories for feature requests.
The Infor Public Sector installation was supported alongside Microsoft SharePoint and Microsoft Power Platform tooling, with administration of SharePoint sites, creation of Power Automate workflows, and development of Microsoft Power Apps to meet division level business needs. IT operational coverage extended to application and desktop troubleshooting, software installs and configurations, and PC desktop and tablet deployments, indicating an integrated application and endpoint support model.
Governance practices emphasized structured requirements capture, user story driven enhancement requests, and SQL based data verification and cleanup to maintain records quality. Rollout and operational responsibilities were executed across multiple divisions and workgroups under municipal IT ownership, aligning system administration, reporting, and timeclock operations with departmental processes.
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City of Kingston, Australia | Government | 1600 | $316M | Australia | Infor | Infor Public Sector | Government ERP | 2021 | n/a |
In 2021, City of Kingston implemented Infor Public Sector as a Government ERP to centralize core municipal business processes for the local government organization with approximately 1600 employees. The Infor Public Sector deployment was positioned to support council service delivery and operational workflows across finance, asset management, revenue and billing, and service request handling, aligning with typical Government ERP functional coverage.
Configuration work focused on standard municipal modules, where Infor Public Sector was configured for financial management, asset and works management, rates and billing, and service request orchestration, while payroll and human resources remained integrated with Aurion. The implementation emphasized role based access, transaction level controls, and configuration of master data for council entities and property records to support day to day municipal operations.
The deployment was integrated into the existing application estate, with explicit connections to Infor Pathway, Technology One Finance, Infor IPS, Aurion and Civica CareLinkPlus to enable cross system data exchange. Integration patterns centered on financial posting and reconciliation with Technology One Finance, payroll interfacing with Aurion, planning and regulatory data synchronization with Infor Pathway, and client or case data exchanges with Civica CareLinkPlus to preserve operational continuity across council services.
Operational governance for the environment included dedicated system and database administration, with a Systems and Database Administrator on staff from Oct 2021 to Jan 2025 responsible for ongoing administration, configuration management and database support across the core systems. Rollout and change control were managed within council IT operations and departmental stakeholders to align application configuration with municipal business processes and regulatory reporting requirements.
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City of Las Vegas | Government | 3627 | $947M | United States | Infor | Infor Public Sector | Government ERP | 2019 | n/a |
In 2019, City of Las Vegas implemented Infor Public Sector as a Government ERP to unify departmental workflows and enable residents, businesses, and employees to transact with the city 100% online. The deployment targeted Community Development and Regulation business functions, aligning Infor Public Sector with the city objective of delivering a single connected development process across departments.
Infor Public Sector modules for Community Development and Regulation were configured to provide cross-departmental workflow orchestration, customer self-service, and automated notification capabilities. The implementation emphasized online case handling and process automation consistent with Government ERP capabilities, including permit intake, licensing workflows, inspections orchestration, and document and fee processing to present seamless customer journeys.
Deployment followed a phased four year schedule that consolidated departmental systems into Infor Public Sector modules while preserving the city vision of one connected process. Operational coverage extended across municipal departments responsible for community development and regulation, and the city configured automated email notifications to drive next actions for customers, enabling end to end completion of requirements at any time.
Governance centered on process standardization and cross-department workflow governance to maintain consistent service levels and to operationalize the city goal to be a digital government. The implemented Infor Public Sector solution made departmental services accessible 24x7x365, automated customer communications, and supported online completion of business and resident transactions as stated by the city.
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Government | 1305 | $280M | Australia | Infor | Infor Public Sector | Government ERP | 2016 | n/a |
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Buyer Intent: Companies Evaluating Infor Public Sector
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infor Public Sector. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infor Public Sector for Government ERP include:
- Ware Malcomb, a Mexico based Professional Services organization with 30 Employees
- Rochester Police Department United States, a United States based Government company with 850 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Infor Public Sector Coverage
Infor Public Sector is a Government ERP solution from Infor.
Companies worldwide use Infor Public Sector, from small firms to large enterprises across 21+ industries.
Organizations such as City of Austin, TX, City of Las Vegas, City of Kingston, Australia and Wollongong City Council are recorded users of
Infor Public Sector for Government ERP.
Companies using Infor Public Sector are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Infor Public Sector are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor Public Sector across Americas, EMEA, and APAC.
Companies using Infor Public Sector range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.
Customers of Infor Public Sector include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor Public Sector customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Government ERP.