List of InRule Platform Customers
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United States
Since 2010, our global team of researchers has been studying InRule Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InRule Platform for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InRule Platform for Business Process Management include: Aon, a United Kingdom based Professional Services organisation with 60000 employees and revenues of $15.70 billion, Allscripts, a United States based Professional Services organisation with 8400 employees and revenues of $1.50 billion, Embrace Pet Insurance Agency, a United States based Insurance organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using InRule Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allscripts | Professional Services | 8400 | $1.5B | United States | InRule | InRule Platform | Business Process Management | 2021 | n/a |
In 2021, Allscripts implemented the InRule Platform as part of its cloud based Hub back office application to validate and enrich EHR transaction data, deploying the solution in the United States. The deployment targeted high throughput message processing and was configured to handle roughly one million transactions per day, about 70 messages per second, within clinical and billing message flows. This implementation is categorized as Business Process Management and focused on business rules authoring, validation, and enrichment capabilities.
Allscripts configured the InRule Platform to surface a business rules engine and a non technical authoring interface so business users could create and maintain validation and enrichment logic, reducing dependence on custom ASP code and BizTalk. Functional modules emphasized rule execution, data validation, and enrichment pipelines that attach to EHR transaction processing inside the Hub, centralizing decision logic and improving maintainability and performance reported in the source case study. The InRule Platform runtime and rule repository were embedded in the Hub application stack to provide a single point of rule management for transaction flows.
Operational coverage was in the United States and included back office teams responsible for EHR transaction processing and downstream billing and clinical message flows. Integrations were executed through the Hub messaging pipelines, with a documented reduction in reliance on BizTalk and custom ASP code, which shifted business rule governance toward Allscripts business users and operations teams. A case study documenting the deployment and its performance and maintainability improvements was published in 2022.
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Aon | Professional Services | 60000 | $15.7B | United Kingdom | InRule | InRule Platform | Business Process Management | 2021 | n/a |
In 2021 Aon implemented the InRule Platform to encode, verify, and maintain core decision logic for underwriting and policy workflows, deploying the solution as a Business Process Management capability to improve rule authoring and testing across insurance product lines. The deployment targeted complex rating and underwriting logic rather than broader application modernization, with an emphasis on formalizing decision logic as first class artifacts within the platform.
The implementation used the InRule Platform for rule authoring, automated verification and test execution, and ongoing rule maintenance, enabling actuarial teams to construct and validate complex rating logic directly. Reported implementation outcomes included an actuarial build and test cycle that dropped to approximately 14 hours from a prior range of 120 to 160 hours, and improved rule visibility and maintainability as documented in a 2022 case study.
Aon integrated the InRule Platform with its WinBroker II policy management and underwriting applications, and then expanded usage into the UK Sports Leisure and Entertainment division, extending operational coverage from core underwriting teams into a specialized business unit. The scope centered on policy administration and underwriting business functions, with the InRule Platform providing decision services invoked by existing policy management workflows.
Governance for the deployment emphasized centralized rule repositories, authoring and verification workflows owned by actuarial and underwriting teams, and a maintainability focus to reduce development handoffs. The implementation narrative centers on decision logic lifecycle management using the InRule Platform within Aon's underwriting and policy management environment.
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Embrace Pet Insurance Agency | Insurance | 22 | $3M | United States | InRule | InRule Platform | Business Process Management | 2021 | n/a |
In 2021, Embrace Pet Insurance Agency implemented the InRule Platform for Business Process Management to automate quote generation and claims adjudication. The InRule Platform was configured as a centralized decisioning layer for core insurance workflows, and the deployment targeted U.S. individual policy flows for quoting and claims processing.
The implementation delivered core Business Process Management capabilities including a rules engine for premium and eligibility calculations, authoring and versioning of decision logic, and orchestration of adjudication workflows. Configuration included decision tables and business rules exposed as services that drive real-time quote calculation and automated adjudication steps.
The InRule Platform was integrated with Microsoft Dynamics CRM to embed decision services into CRM-driven sales and claims touchpoints, enabling automated quote generation and inline claims adjudication within agent and customer service workflows. The solution moved processing away from manual Excel based calculations and applied automated decisioning consistently across U.S. policies.
Governance established a central rules repository and role based authoring to keep decision logic aligned with underwriting and claims policies, and workflows were adjusted to route exceptions to human review. According to the vendor case study published in 2022, the deployment reduced adjudication time from over five minutes to under one minute and produced an approximate savings of $1.50 per claim, roughly $6,000 per month.
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