List of Inspiretec Agent Customers
Cardiff, CF23 8HA,
United Kingdom
Since 2010, our global team of researchers has been studying Inspiretec Agent customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inspiretec Agent for Marketing Automation, Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inspiretec Agent for Marketing Automation, Sales Automation include: Travelopia, a United Kingdom based Professional Services organisation with 2263 employees and revenues of $1.00 billion, Travelbag, a United Kingdom based Professional Services organisation with 154 employees and revenues of $228.8 million, Turquoise Holidays UK, a United Kingdom based Leisure and Hospitality organisation with 44 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using Inspiretec Agent, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inspiretec Agent customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Travelbag | Professional Services | 154 | $229M | United Kingdom | Inspiretec | Inspiretec Agent | Marketing Automation,Sales Automation | 2023 | n/a |
In 2023, Travelbag implemented Inspiretec Agent to centralise lead management and streamline sales workflows. The deployment is categorized as Marketing Automation,Sales Automation and integrated Inspiretec CRM capabilities with the companys existing Inspiretec Reservations booking platform to consolidate incoming web enquiries into a single operational pipeline.
The implementation leveraged AGENT/CRM capabilities within Inspiretec Agent, including lead capture, contact management, automated lead routing, opportunity and booking pipeline configuration, and campaign-driven web enquiry handling. Configuration work focused on mapping Reservations booking events to CRM records, standardizing lead statuses, and enabling automated assignment rules and follow up sequences consistent with Marketing Automation,Sales Automation operations.
Inspiretec CRM was integrated directly with Inspiretec Reservations to create a unified lead to booking lifecycle, preserving reservation event data and surfacing web enquiry signals to sales users. Operational coverage targeted UK web-enquiry channels and centralized processes across sales and reservations teams, aligning sales workflows with reservation fulfilment activities.
The vendor reports a 5% uplift in web-enquiry booking conversions in the UK tied to the centralised lead handling and improved sales efficiency. Governance measures included standardizing lead status definitions and assignment rules to improve handoff between marketing and sales functions, and configuration of automated follow up sequencing to accelerate contact response.
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Travelopia | Professional Services | 2263 | $1.0B | United Kingdom | Inspiretec | Inspiretec Agent | Marketing Automation,Sales Automation | 2021 | n/a |
In 2021, Travelopia deployed Inspiretec Agent across specialist brands Hayes & Jarvis, Austravel, Citalia and Sovereign. The deployment targeted Marketing Automation,Sales Automation functions to provide omnichannel lead management, real-time SLA reporting and to centralise enquiry-to-book workflows across UK brands and call-centres.
The implementation used Inspiretec Agent as the core lead-management application, centralizing enquiry intake, qualification and routing across brand teams. Module usage implied by the case study includes omnichannel lead capture, SLA monitoring and enquiry-to-book workflow orchestration within the Inspiretec Agent environment.
The case study implies integration with Inspiretec booking and reservations capabilities in the AGENT platform family, aligning CRM lead records with reservation workflows. Operational scope covered commercial, reservations and contact centre functions across UK-based brands, consolidating lead handling and real-time SLA reporting into a single platform.
Governance was structured around a standardized lead lifecycle, SLA-driven routing rules and centralized reporting to enforce enquiry response processes and handoffs between marketing, sales and reservations. Travelopia's deployment of Inspiretec Agent established a unified Marketing Automation,Sales Automation backbone for enquiry-to-book orchestration across its specialist travel brands.
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Turquoise Holidays UK | Leisure and Hospitality | 44 | $34M | United Kingdom | Inspiretec | Inspiretec Agent | Marketing Automation,Sales Automation | 2022 | n/a |
In 2022, Turquoise Holidays UK implemented Inspiretec Agent to create a single customer view and centralize enquiry handling. The deployment used Inspiretec Agent as the core CRM element within the vendor's AGENT suite, addressing Marketing Automation,Sales Automation needs for sales and reservations functions in the United Kingdom.
The implementation configured Inspiretec Agent CRM modules for contact management, enquiry lifecycle orchestration, and automated communications consistent with Marketing Automation,Sales Automation capabilities. Configuration included enquiry to reservation linking and event-driven personalization workflows to enable more targeted customer interactions.
Inspiretec Agent was integrated with the Inspiretec Reservations platform to synchronize enquiry and booking records, and phone screen pop functionality was linked to reservation data so agents receive contextual customer information on inbound calls. Operational coverage focused on sales, reservations, and customer service teams in the UK, aligning enquiry capture, booking processing, and follow up across systems.
Governance concentrated on centralizing customer records and updating agent workflows to use the unified CRM record for enquiry routing and personalised servicing. The case study reports the changes were intended to improve sales handling and personalised service, reflecting a shift to integrated sales automation and marketing automation processes.
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