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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Inspiretec Agent Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Travelbag Professional Services 154 $229M United Kingdom Inspiretec Inspiretec Agent Marketing Automation,Sales Automation 2023 n/a
In 2023, Travelbag implemented Inspiretec Agent to centralise lead management and streamline sales workflows. The deployment is categorized as Marketing Automation,Sales Automation and integrated Inspiretec CRM capabilities with the companys existing Inspiretec Reservations booking platform to consolidate incoming web enquiries into a single operational pipeline. The implementation leveraged AGENT/CRM capabilities within Inspiretec Agent, including lead capture, contact management, automated lead routing, opportunity and booking pipeline configuration, and campaign-driven web enquiry handling. Configuration work focused on mapping Reservations booking events to CRM records, standardizing lead statuses, and enabling automated assignment rules and follow up sequences consistent with Marketing Automation,Sales Automation operations. Inspiretec CRM was integrated directly with Inspiretec Reservations to create a unified lead to booking lifecycle, preserving reservation event data and surfacing web enquiry signals to sales users. Operational coverage targeted UK web-enquiry channels and centralized processes across sales and reservations teams, aligning sales workflows with reservation fulfilment activities. The vendor reports a 5% uplift in web-enquiry booking conversions in the UK tied to the centralised lead handling and improved sales efficiency. Governance measures included standardizing lead status definitions and assignment rules to improve handoff between marketing and sales functions, and configuration of automated follow up sequencing to accelerate contact response.
Travelopia Professional Services 2263 $1.0B United Kingdom Inspiretec Inspiretec Agent Marketing Automation,Sales Automation 2021 n/a
In 2021, Travelopia deployed Inspiretec Agent across specialist brands Hayes & Jarvis, Austravel, Citalia and Sovereign. The deployment targeted Marketing Automation,Sales Automation functions to provide omnichannel lead management, real-time SLA reporting and to centralise enquiry-to-book workflows across UK brands and call-centres. The implementation used Inspiretec Agent as the core lead-management application, centralizing enquiry intake, qualification and routing across brand teams. Module usage implied by the case study includes omnichannel lead capture, SLA monitoring and enquiry-to-book workflow orchestration within the Inspiretec Agent environment. The case study implies integration with Inspiretec booking and reservations capabilities in the AGENT platform family, aligning CRM lead records with reservation workflows. Operational scope covered commercial, reservations and contact centre functions across UK-based brands, consolidating lead handling and real-time SLA reporting into a single platform. Governance was structured around a standardized lead lifecycle, SLA-driven routing rules and centralized reporting to enforce enquiry response processes and handoffs between marketing, sales and reservations. Travelopia's deployment of Inspiretec Agent established a unified Marketing Automation,Sales Automation backbone for enquiry-to-book orchestration across its specialist travel brands.
Turquoise Holidays UK Leisure and Hospitality 44 $34M United Kingdom Inspiretec Inspiretec Agent Marketing Automation,Sales Automation 2022 n/a
In 2022, Turquoise Holidays UK implemented Inspiretec Agent to create a single customer view and centralize enquiry handling. The deployment used Inspiretec Agent as the core CRM element within the vendor's AGENT suite, addressing Marketing Automation,Sales Automation needs for sales and reservations functions in the United Kingdom. The implementation configured Inspiretec Agent CRM modules for contact management, enquiry lifecycle orchestration, and automated communications consistent with Marketing Automation,Sales Automation capabilities. Configuration included enquiry to reservation linking and event-driven personalization workflows to enable more targeted customer interactions. Inspiretec Agent was integrated with the Inspiretec Reservations platform to synchronize enquiry and booking records, and phone screen pop functionality was linked to reservation data so agents receive contextual customer information on inbound calls. Operational coverage focused on sales, reservations, and customer service teams in the UK, aligning enquiry capture, booking processing, and follow up across systems. Governance concentrated on centralizing customer records and updating agent workflows to use the unified CRM record for enquiry routing and personalised servicing. The case study reports the changes were intended to improve sales handling and personalised service, reflecting a shift to integrated sales automation and marketing automation processes.
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FAQ - APPS RUN THE WORLD Inspiretec Agent Coverage

Inspiretec Agent is a Marketing Automation, Sales Automation solution from Inspiretec.

Companies worldwide use Inspiretec Agent, from small firms to large enterprises across 21+ industries.

Organizations such as Travelopia, Travelbag and Turquoise Holidays UK are recorded users of Inspiretec Agent for Marketing Automation, Sales Automation.

Companies using Inspiretec Agent are most concentrated in Professional Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Inspiretec Agent are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Inspiretec Agent across Americas, EMEA, and APAC.

Companies using Inspiretec Agent range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Inspiretec Agent include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Inspiretec Agent customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation, Sales Automation.