List of Inspiretec CRM Customers
Cardiff, CF23 8HA,
United Kingdom
Since 2010, our global team of researchers has been studying Inspiretec CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inspiretec CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inspiretec CRM for CRM include: Travelopia, a United Kingdom based Professional Services organisation with 2263 employees and revenues of $1.00 billion, Travelbag, a United Kingdom based Professional Services organisation with 154 employees and revenues of $228.8 million, Turquoise Holidays UK, a United Kingdom based Leisure and Hospitality organisation with 44 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using Inspiretec CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inspiretec CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Travelbag | Professional Services | 154 | $229M | United Kingdom | Inspiretec | Inspiretec CRM | CRM | 2023 | n/a |
In 2023 Travelbag implemented Inspiretec CRM as its CRM solution to centralise customer enquiries and improve lead management and sales efficiency. The implementation timeline reflected a typical SaaS deployment cadence and focused on capturing web enquiries and streamlining front office sales workflows.
Inspiretec CRM was configured to provide enquiry capture, automated lead routing, sales pipeline management, and booking conversion tracking as core functional modules. The deployment included automation for lead assignment and pipeline stage orchestration to reduce manual handoffs, along with reporting and dashboarding to surface enquiry to booking conversion metrics for commercial and sales teams.
Inspiretec CRM was integrated with Travelbag's existing booking platform to consolidate web leads and booking records into a single operational view. Operational coverage targeted sales and reservations teams, centralising enquiry intake, lead qualification, and booking follow up processes. The case study reports a 5% uplift in web enquiry booking conversions as the implementation outcome.
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Travelopia | Professional Services | 2263 | $1.0B | United Kingdom | Inspiretec | Inspiretec CRM | CRM | 2021 | n/a |
In 2021 Travelopia deployed Inspiretec CRM across multiple specialist brands including Hayes & Jarvis, Austravel, Citalia and Sovereign. The deployment focused on providing an omnichannel view of customers, centralized lead management, SLA enforcement and improved conversion tracking across its call centres and websites for CRM, UK and global operations.
Inspiretec CRM was configured with standard CRM functional modules including omnichannel customer profiles, lead capture and lead lifecycle management, SLA driven workflow and conversion tracking and reporting for sales and customer service teams. Agent user interfaces were aligned to call centre workflows and web capture paths, with role based access and brand level data partitioning. Configuration included SLA rulesets to drive prioritization and automated routing within call centre queues.
Integrations connected Inspiretec CRM to call centre telephony and website channels to capture inbound enquiries and call outcomes, enabling unified customer records across Hayes & Jarvis, Austravel, Citalia and Sovereign. Data synchronization and a multi brand data model supported UK and international enquiry flows, providing consistent lead status across channels and touchpoints.
Governance established centralized SLA policies and lead routing rules to enforce response times and handoffs between sales and service teams, rolled out in phases across specialist brands. The implementation delivered capabilities to provide an omnichannel customer view, manage leads, enforce SLAs and improve conversion tracking across call centres and websites. Travelopia used Inspiretec CRM as the CRM to centralize customer and lead data for call centres and website channels.
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Turquoise Holidays UK | Leisure and Hospitality | 44 | $34M | United Kingdom | Inspiretec | Inspiretec CRM | CRM | 2022 | n/a |
In 2022, Turquoise Holidays UK implemented Inspiretec CRM to create a single customer view integrated with reservations, phone systems and their website. The deployment of Inspiretec CRM, categorized as CRM, centralized guest profiles and booking histories to improve customer insight and support attribution reporting for multi-channel bookings.
Inspiretec CRM was configured to consolidate contact and booking data, standardize customer identifiers across web and telephony channels, and expose attribution fields used by marketing and commercial teams. Functional capabilities emphasized include centralized profile management, booking lifecycle tracking, contact interaction logging and reporting to increase capacity for upsell and repeat business.
Integrations were limited to the stated systems, specifically the reservations platform, telephony infrastructure and the corporate website, enabling a unified customer record to drive operational processes in reservations, customer service and marketing. Governance focused on a single data model and standardized attribution workflows to ensure consistent customer insight and repeatable reporting across teams.
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Buyer Intent: Companies Evaluating Inspiretec CRM
- State of Tennessee, a United States based Government organization with 43500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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