List of Inspiretec Travellink Customers
Cardiff, CF23 8HA,
United Kingdom
Since 2010, our global team of researchers has been studying Inspiretec Travellink customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inspiretec Travellink for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inspiretec Travellink for Reservation and Booking Management include: Travelopia, a United Kingdom based Professional Services organisation with 2263 employees and revenues of $1.00 billion, Caravan And Motorhome Club United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 900 employees and revenues of $125.0 million, Travelsphere, a G Adventures company, a United Kingdom based Professional Services organisation with 54 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Inspiretec Travellink, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inspiretec Travellink customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caravan And Motorhome Club United Kingdom | Leisure and Hospitality | 900 | $125M | United Kingdom | Inspiretec | Inspiretec Travellink | Reservation and Booking Management | 2017 | n/a |
In 2017 Caravan And Motorhome Club United Kingdom deployed Inspiretec Travellink as its Reservation and Booking Management solution. The deployment focused on supporting large call-centre operations, delivering a new member web booking experience, and incorporating real-time ferry and tunnel availability into the booking flow.
Inspiretec Travellink was configured to provide core reservation and booking capabilities including a reservations engine, availability and inventory management, booking workflow orchestration, and call-centre booking interfaces tuned for high-volume contact operations. The implementation included web booking storefront functionality to surface member rates and availability, session handling for online bookings, and centralized rule configuration consistent with Reservation and Booking Management functional patterns.
The engagement involved integration with the Club’s SAP landscape to enable transactional handoffs between bookings and back-office systems. Supplier connectivity for ferry and tunnel availability was implemented to provide live availability checks during the booking process, and operational coverage explicitly included member-facing web channels and club call-centre operations, impacting reservations, customer service, and e-commerce workflows.
Program governance linked IT and reservations operations to manage booking workflow configuration, supplier connectivity testing, and the move to live operation. Public reporting places the partnership in 2017 and 2018 which supports the live year estimate for the Inspiretec Travellink deployment.
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Travelopia | Professional Services | 2263 | $1.0B | United Kingdom | Inspiretec | Inspiretec Travellink | Reservation and Booking Management | 2019 | n/a |
In 2019, Travelopia implemented Inspiretec Travellink across multiple specialist brands. The deployment of Inspiretec Travellink delivered CRM-led enquiry management that was designed to work alongside Inspiretec Reservations, connecting enquiry capture to search, quote and book workflows to address Reservation and Booking Management requirements.
The implementation centered on CRM modules for omnichannel enquiry consolidation, contact and lead management, and quote orchestration, while Inspiretec Reservations handled the booking search and book flows. Configuration emphasized brand-level segmentation and channel routing so enquiries from web, phone and agent channels could be correlated into a single enquiry record within Inspiretec Travellink.
Integrations were explicit between Inspiretec Travellink and Inspiretec Reservations to enable a continuous search, quote and book workflow. The rollout covered Travelopia specialist brands Hayes & Jarvis, Austravel, Citalia and Sovereign, and it impacted commercial, reservations and customer service functions by centralizing enquiry handling and linking it directly into booking operations, with governance aligned to brand commercial teams and reservations operations for phased adoption.
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Travelsphere, a G Adventures company | Professional Services | 54 | $6M | United Kingdom | Inspiretec | Inspiretec Travellink | Reservation and Booking Management | 2015 | n/a |
In 2015, Travelsphere, a G Adventures company implemented Inspiretec Travellink as its Reservation and Booking Management platform, replacing Amadeus e-Travel Management. The deployment centralized management of holiday inventory and reservation processes for Travelsphere's operations, consolidating booking lifecycle workflows and inventory control under Inspiretec Travellink.
Configuration and operationalization focused on core reservation and inventory capabilities, with explicit management of holiday inventory, reservation processing, release content, and defect identification. The implementation included formalized release management forums where development work was reviewed and release scope was agreed, and User Acceptance Testing was supervised to ensure effective test plans and documented defect resolution.
Integrations and supplier management were managed through structured engagement with third-party software suppliers to track development projects and resolve significant issues, reflecting an integration footprint coordinated with external vendors. Contingency and disaster recovery planning was part of the operational model, involving planning, testing, and evaluation at a Disaster Recovery Centre to support resilience of the Inspiretec Travellink environment.
Governance and process redesign emphasized change control, with evaluation of end user change requests to validate requirements, feasibility, and chargeable development estimates, and tracking of development costs versus benefits. Project tracking, supplier meeting cadence, release approvals, and supervised UAT were institutionalized as part of ongoing operational governance for the Reservation and Booking Management system.
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Buyer Intent: Companies Evaluating Inspiretec Travellink
- London International Exhibition Centre, a United Kingdom based Professional Services organization with 197 Employees
- State of Tennessee, a United States based Government company with 43500 Employees
- Traverse Automation, a United Kingdom based Professional Services organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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