List of Intuit TurboTax Customers
Mountain View, 94043, CA,
United States
Since 2010, our global team of researchers has been studying Intuit TurboTax customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intuit TurboTax for Tax Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intuit TurboTax for Tax Management include: Sykes Enterprises, Incorporated, a United States based Professional Services organisation with 46000 employees and revenues of $1.71 billion, Arise Virtual Solutions, a United States based Professional Services organisation with 3000 employees and revenues of $450.0 million, Interactive Computer Modeling, Inc., a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Intuit TurboTax, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Intuit TurboTax customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arise Virtual Solutions | Professional Services | 3000 | $450M | United States | Intuit | Intuit TurboTax | Tax Management | 2020 | n/a |
In 2020, Arise Virtual Solutions implemented Intuit TurboTax within its Tax Management operations. The Intuit TurboTax deployment was oriented around a seasonal, remote service partner model that routed customers to product expert specialists for tax product guidance and customer assistance.
Implementation centered on product expert specialist workflows that provided guided product selection, tax filing guidance, and assisted support for TurboTax customers. Intuit TurboTax was used as the primary application for those workflows, with independent contractors functioning as Intuit TurboTax Product Expert Specialists to surface appropriate product solutions to customers.
Operational coverage was concentrated on the active tax season, with remote specialists delivering service during January to June 2021 under the Arise Virtual Solutions service partner arrangement. The deployment was scoped to customer support and client-facing tax assistance functions rather than back office finance systems, preserving a clear operational boundary around seasonal support delivery.
Governance emphasized agent performance and customer relationship metrics, with monthly recognition for outstanding product expert outcomes recorded in the source. The narrative reflects Arise Virtual Solutions Intuit TurboTax Tax Management alignment, where Intuit TurboTax supported frontline customer service workflows and seasonal staffing models.
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Interactive Computer Modeling, Inc. | Professional Services | 100 | $10M | United States | Intuit | Intuit TurboTax | Tax Management | 2000 | n/a |
In 2000, Interactive Computer Modeling, Inc. used Intuit TurboTax for Tax Management to prepare and file the companys corporate tax returns and manage statutory tax compliance. Intuit TurboTax served as the primary application for annual federal and state corporate filings, while QuickBooks was used to establish and maintain the companys financial ledgers, accounts payable, and accounts receivable records.
Operational scope covered monthly, quarterly, and yearly payroll tax returns, sales tax payments and returns associated with accounts receivable, administration of payroll checks, and preparation of payroll reports. Intuit TurboTax was invoked specifically for corporate tax return preparation, with payroll tax filings and sales tax submissions produced from the financial and payroll records maintained in QuickBooks. Responsibilities also included administering company health and retirement benefits as part of payroll governance and record keeping.
Process and governance were centralized within the finance function, which consolidated accounts payable, accounts receivable, payroll processing, benefits administration, and tax filing responsibilities. Workflows included routine reconciliation of QuickBooks financials against tax filing inputs, scheduled payroll reporting for monthly, quarterly, and annual submissions, and coordinated preparation of sales and payroll tax returns for filing through Intuit TurboTax. This configuration aligned Interactive Computer Modeling, Inc. Intuit TurboTax Tax Management usage with end to end corporate and payroll tax compliance activities.
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Sykes Enterprises, Incorporated | Professional Services | 46000 | $1.7B | United States | Intuit | Intuit TurboTax | Tax Management | 2017 | n/a |
In 2017, Sykes Enterprises, Incorporated implemented Intuit TurboTax for Tax Management within its customer support operations. The deployment was agent focused, with staff trained on both Intuit TurboTax and Ancestry.com programs to handle high volume, back to back inbound member calls.
Intuit TurboTax deployment emphasized account management and billing capabilities, reflecting Tax Management category functionality. Frontline agents were trained to resolve authentication and access issues, perform password resets, update credit card information and addresses for verification, and manage subscription specials, upgrades and renewals while guiding customers through online workflows. The implementation leveraged guided workflow competency so agents could walk members through application navigation and ensure customers could complete tasks independently after the call.
Operationally the scope centered on contact center customer support teams handling membership and account management functions. Governance and rollout relied on comprehensive agent training and scripted troubleshooting to standardize resolution of account access, billing and subscription workflows. The implementation included cross training to support simultaneous product lines, enabling agents to assist customers with both tax filing account tasks in Intuit TurboTax and membership navigation for Ancestry.com, and calls routinely concluded with members more comfortable navigating the applications on their own.
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Buyer Intent: Companies Evaluating Intuit TurboTax
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- Persistent Systems, a India based Professional Services company with 22205 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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