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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of IQVIA FIA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bausch Health Life Sciences 20700 $9.6B Canada IQVIA IQVIA FIA Insurance Claims Management 2022 n/a
In 2022, Bausch Health used IQVIA FIA for Insurance Claims Management to support US-facing pharmacy and patient access communications for VYZULTA. The deployment is evidenced by a published pharmacy flashcard that cites IQVIA FIA data covering Dec 2021 to Nov 2022 for coverage and approval metrics. IQVIA FIA was used as a source of coverage, approval rate, and copay outcome metrics, indicating configuration of Insurance Claims Management capabilities to report payer authorization and copay patterns. The materials reference Medicare and commercial approval rates and copay outcomes, which aligns with typical claims adjudication analytics and payer coverage reporting within the Insurance Claims Management category. Operationally the use is concentrated in the United States, and the data was surfaced in pharmacy resolution and patient access collateral, showing direct consumption by pharmacy and patient access teams for external and provider-facing materials. The citation of IQVIA FIA in published collateral demonstrates that claims-derived coverage analytics were operationalized into market access and patient support communications rather than being restricted to internal analysis. The public reference to IQVIA FIA as the data source implies governance controls for sourcing claims coverage datasets into promotional and patient access documentation, and it signals a structured process for translating Insurance Claims Management outputs into payer-facing and pharmacy-facing messaging.
Bristol-Myers Squibb United States Life Sciences 32000 $46.3B United States IQVIA IQVIA FIA Insurance Claims Management 2025 n/a
In 2025 Bristol-Myers Squibb United States deployed IQVIA FIA to power its COBENFY US prescription coverage and out of pocket estimate capabilities. The deployment positions IQVIA FIA as an Insurance Claims Management platform supporting market access and patient access workflows while surfacing claims approval and out of pocket distribution metrics for web‑facing coverage lookup and estimates. IQVIA FIA is configured to deliver payer and adjudication analytics, claims approval reporting, and out of pocket calculation services that feed the COBENFY coverage tool. Functional capabilities implemented include claims approval metrics, out of pocket distribution reporting, and coverage determination logic aligned to payer adjudication analytics typical of Insurance Claims Management systems. The implementation integrates IQVIA FIA outputs into the COBENFY US prescription coverage and out of pocket estimates workflow, with the COBENFY coverage tool citing IQVIA FIA for claims approval and out of pocket distribution metrics for the latest 4 weeks ending 03/28/2025. Operational coverage is focused on US market access and patient access teams and on reporting use cases where payer adjudication visibility is required. Governance is centered on operationalizing FIA driven analytics within market access and patient access reporting processes, enabling consistent claim approval and out of pocket statistics to be consumed by the COBENFY tool and related reporting pipelines. IQVIA FIA is explicitly used for payer adjudication analytics in the US market and for driving the COBENFY prescription coverage and out of pocket estimate outputs.
Novo Nordisk Life Sciences 78554 $45.9B Denmark IQVIA IQVIA FIA Insurance Claims Management 2016 n/a
In 2016 Novo Nordisk implemented IQVIA FIA as part of its Insurance Claims Management capability. The implementation was embedded in the companys broader cloud analytics and CRM program under the Team Lead for Data Analytical, CRM & Integration, with a clear focus on supporting Commercial Effectiveness, Sales and Marketing, and Medical functions. IQVIA FIA was configured to ingest payer and claims level datasets for Insurance Claims Management and to feed the cloud warehouse ecosystem comprising a Data Lake, Amazon RedShift warehouse and a data visualization layer. Configuration emphasized claims level attribution, formulary insights and physician influence data to support call planning, targeting and self service field reporting for performance sales and Veeva CRM field activity. The deployment integrated IQVIA FIA feeds with Veeva CRM and a unified Vault content repository for promotional and medical content, and correlated FIA data with third party datasets including Xponent Plantrak Weekly, LRx Weekly, DDD data sets, PDRP Opt outs, AMA No contacts, HCOS, HCPS, Specialty Pharmacy data, Fingertip Formulary and influence metrics. These integrated datasets populated the RedShift warehouse and BI layer to enable alignment of field activity, account targeting and roster allocation across IDN, health systems, managed care and specialty channels. Governance workstreams defined business rules for alignment, overlay, call plan apportionment, targeting and incentive compensation related changes for the data warehouse and Veeva Align, and detailed CRM process maps for migration and analytics requirements. Rollout priorities focused on operationalizing self service analytics for field reps and central commercial teams, and consolidating claims intelligence into existing CRM driven workflows.
Life Sciences 800 $200M United States IQVIA IQVIA FIA Insurance Claims Management 2023 n/a
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FAQ - APPS RUN THE WORLD IQVIA FIA Coverage

IQVIA FIA is a Insurance Claims Management solution from IQVIA.

Companies worldwide use IQVIA FIA, from small firms to large enterprises across 21+ industries.

Organizations such as Bristol-Myers Squibb United States, Novo Nordisk, Bausch Health and ViiV Healthcare USA are recorded users of IQVIA FIA for Insurance Claims Management.

Companies using IQVIA FIA are most concentrated in Life Sciences, with adoption spanning over 21 industries.

Companies using IQVIA FIA are most concentrated in United States, Denmark and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IQVIA FIA across Americas, EMEA, and APAC.

Companies using IQVIA FIA range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 75%.

Customers of IQVIA FIA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IQVIA FIA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.