List of Island Pacific SmartStore Customers
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United States
Since 2010, our global team of researchers has been studying Island Pacific SmartStore customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Island Pacific SmartStore for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Island Pacific SmartStore for Point Of Sale include: Visionworks, a United States based Retail organisation with 8000 employees and revenues of $1.17 billion, The Perfume Shop, a United Kingdom based Retail organisation with 1800 employees and revenues of $310.0 million, Pandora Denmark, a Denmark based Retail organisation with 3467 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Island Pacific SmartStore, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Island Pacific SmartStore customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Pandora Denmark | Retail | 3467 | $8M | Denmark | Island Pacific Systems | Island Pacific SmartStore | Point Of Sale | 2011 | n/a |
In 2011 Pandora Denmark trialled Island Pacific SmartStore mobile POS across 15 Pandora stores in Australia and New Zealand, deploying the Island Pacific SmartStore solution within a Point Of Sale context to accelerate in-store checkout workflows. The deployment focused on mobile point of sale terminals operating on the shop floor to speed transactions and reduce customer queuing during peak periods.
The implementation used the Island Pacific SmartStore mobile POS module as the primary functional component, supporting point-of-sale transactions, faster line processing, and item-level scanning at the sales counter. Reported functional results included improved transaction accuracy during peak periods and tighter inventory visibility that supported quicker stock checks and replenishment at store level.
Operationally the rollout was executed as an APAC pilot across 15 stores in Australia and New Zealand, emphasizing front-line retail operations and store staff productivity. The pilot design concentrated on store-level process changes, cashier workflow adjustments, and the operationalization of mobile POS terminals on the sales floor to validate live performance under peak traffic.
The case study reported outcomes tied directly to Island Pacific SmartStore mobile POS usage, notably a greater-than-30% year-on-year sales uplift for the trial period, reduced queues, increased transaction accuracy during peak periods, and improved inventory accuracy and staff productivity. Island Pacific SmartStore was the explicit application cited in the implementation narrative for these operational and sales outcomes.
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The Perfume Shop | Retail | 1800 | $310M | United Kingdom | Island Pacific Systems | Island Pacific SmartStore | Point Of Sale | 2012 | n/a |
In 2012, The Perfume Shop implemented Island Pacific SmartStore, a Point Of Sale application. The deployment modernized store POS and centralised inventory and merchandising across the retailer's UK store estate, providing support for omnichannel and in-store sales processes.
Configuration centered on Island Pacific SmartStore POS terminals and store inventory control, with implementation work focused on merchandising catalog control, price and promotion management, and central inventory visibility. The architecture established centralised data and configuration management between head office and stores to unify store operations, while governance shifted to central merchandising and operations teams to standardise rollout and operational processes across the estate.
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Visionworks | Retail | 8000 | $1.2B | United States | Island Pacific Systems | Island Pacific SmartStore | Point Of Sale | 2019 | n/a |
In 2019 Visionworks implemented Island Pacific SmartStore to support store operations and omnichannel order management across its United States store footprint. The Island Pacific SmartStore deployment is classified in the Point Of Sale category and was provisioned to operate across hundreds of points of sale within Visionworks retail locations.
Implementation signals indicate use of Island Pacific SmartStore alongside inferred Island Pacific SmartOmni capabilities to enable point of sale transaction processing, in-store order capture, returns and exchanges, and store-level inventory validation. Configuration focused on POS terminal management, cashier workflows, and omnichannel order orchestration capabilities typical for Point Of Sale solutions, enabling order capture at the store counter and fulfillment routing.
Operational coverage extended across Visionworks store operations, customer service, and fulfillment functions in the United States, with the solution acting as the retail edge for omnichannel order management. The implementation supported centralized product and pricing controls while exposing store-level visibility for inventory and order status, aligning retail operational workflows with omnichannel fulfilment processes.
Rollout and governance were organized to support a large retail footprint, using centralized configuration and store-specific POS profiles to standardize cashier workflows and order handling. Change control and operational ownership rested with retail operations and store support teams to govern POS configuration, software updates, and omnichannel order handling policies.
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Buyer Intent: Companies Evaluating Island Pacific SmartStore
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