List of Itron MDM Customers
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Since 2010, our global team of researchers has been studying Itron MDM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Itron MDM for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Itron MDM for Utilities ERP include: Southern California Edison, a United States based Utilities organisation with 14013 employees and revenues of $17.55 billion, Tenaga Nasional, a Malaysia based Utilities organisation with 30571 employees and revenues of $12.11 billion, BC Hydro, a Canada based Utilities organisation with 7700 employees and revenues of $4.95 billion, HEDNO, a Greece based Utilities organisation with 6000 employees and revenues of $1.00 billion, Qatar Cool, a Qatar based Utilities organisation with 150 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Itron MDM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BC Hydro | Utilities | 7700 | $5.0B | Canada | Itron | Itron MDM | Utilities ERP | 2012 | n/a |
In 2012, BC Hydro went live with Itron MDM as its meter data management platform within its Utilities ERP environment. The Itron MDM deployment centralized collection, validation and storage of interval meter reads, supporting event processing and exception management workflows. Configuration emphasized meter data ingestion pipelines, data quality and validation routines, billing extract generation and near real time event handling. Itron MDM was positioned to serve meter operations, billing data preparation and downstream analytics consumers.
The implementation integrated with AMI head end systems, customer information and billing systems, and distribution analytics platforms to provide a single authoritative meter data repository. Operational governance was established with meter data operations and data quality teams owning validation rules, exception workflows and scheduled data extracts to downstream systems. The deployment reflects a Utilities ERP centric approach to centralize meter data management and standardize meter to billing workflows.
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HEDNO | Utilities | 6000 | $1.0B | Greece | Itron | Itron MDM | Utilities ERP | 2025 | n/a |
In 2025 HEDNO implemented Itron MDM as part of a national grid modernization program. The deployment uses Itron’s Enterprise Edition Meter Data Management system to oversee approximately 7.7 million meters and to onboard nearly 1 million new narrowband IoT cellular smart meters supplied by ZIV Automation. This HEDNO Itron MDM Utilities ERP deployment targets operational metering, grid intelligence, and customer service functions across Greece’s distribution network.
Configuration emphasizes core meter data management capabilities including meter data ingestion, validation and cleansing, analytics and reporting, and device lifecycle and telemetry management. The implementation leverages Itron Grid Edge Intelligence to bring edge processing and event-level telemetry into the MDM workflow, enabling more timely fault detection and consumption insight. Itron MDM is configured to support large scale batch and near real time data flows consistent with Utilities ERP operational needs.
Architecturally the solution is positioned on Microsoft Azure cloud services, incorporating Azure capabilities and generative AI tooling to augment analytics and anomaly detection, and to provide scalable storage and processing. Integrations explicitly include ZIV Automation smart meters and connections to HEDNO’s existing operational systems, enabling meter telemetry to feed centralized MDM analytics and downstream operational applications. The deployment design supports national scale data ingestion, aggregation, and distribution to grid operations and customer service domains.
Governance and rollout are framed around grid modernization objectives and integration governance, aligning meter fleet onboarding, data quality controls, and operational workflows for outage resolution and consumption reporting. The program is intended to enable integration of distributed energy resources and to support HEDNO’s pathway to net zero by 2050 through improved visibility and control. Stakeholders have noted the project scale and reliance on partner-supplied meters as a source of heightened operational expectation and potential delivery risk.
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Qatar Cool | Utilities | 150 | $80M | Qatar | Itron | Itron MDM | Utilities ERP | 2023 | n/a |
In 2023, Qatar Cool implemented Itron MDM as part of its Utilities ERP deployment, upgrading its existing EMMSYS MDM data collection and meter data management capacity to support thermal energy operations. The upgrade included deployment of 25,000 Itron thermal energy meters for cooling application and targeted day to day network management and customer reporting functions.
Itron MDM, deployed as an upgraded EMMSYS MDM instance in Qatar Cool's environment, was configured to provide detailed data analysis, enhanced reporting, diagram and map overviews, and work order management modules that align metering data with operational workflows. The solution’s newly designed web interface enabled remote access for field technicians and provided a unified standard interface intended to simplify daily operations and data access.
The implementation was executed in collaboration with channel partner QIFEM, which delivered local technical support for meter installation and system rollout. The MDM solution was connected to the utility billing system to surface detailed consumption reports and optional alerts for high cooling usage, and it managed a distributed cooling meter network across Qatar Cool sites.
Governance in the rollout emphasized network management processes, expanded reporting and management capabilities, and integration points for operational teams and customer service functions. Qatar Cool reported that the upgraded Itron MDM improves customer awareness and satisfaction through access to detailed consumption reports and alerts, and positions the utility to further enhance operational efficiency and reduce its carbon footprint while building on a 13 year relationship with Itron and QIFEM that provided on site technical support.
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Utilities | 14013 | $17.5B | United States | Itron | Itron MDM | Utilities ERP | 2011 | n/a |
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Utilities | 30571 | $12.1B | Malaysia | Itron | Itron MDM | Utilities ERP | 2007 | n/a |
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