List of Kareo Billing Customers
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United States
Since 2010, our global team of researchers has been studying Kareo Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kareo Billing for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kareo Billing for Revenue Cycle Management include: Advantum Health, a United States based Professional Services organisation with 650 employees and revenues of $150.0 million, MTI Physical Therapy, a United States based Healthcare organisation with 90 employees and revenues of $12.0 million, California Speech Therapy, a United States based Healthcare organisation with 50 employees and revenues of $5.0 million, Medi+ssage Outreach, a United States based Healthcare organisation with 15 employees and revenues of $1.0 million, DeNova Behavioral Health, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Kareo Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kareo Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advantum Health | Professional Services | 650 | $150M | United States | Tebra Technologies | Kareo Billing | Revenue Cycle Management | 2023 | n/a |
In 2023, Advantum Health implemented Kareo Billing as part of an expanded Revenue Cycle Management deployment with Tebra Technologies, extending automation across its centralized billing operations. Advantum Health is a large billing company headquartered in Louisville, Kentucky, serving clients in all 50 US states and operating with approximately 650 employees, and the deployment explicitly centers on practice billing and payment workflows managed through Kareo Billing and Tebra’s platform.
The implementation leverages Tebra’s robotic process automation portfolio, using more than 50 customized client specific rules to automate routine billing tasks. Core capabilities implemented include automated posting of electronic remittance advices ERA, high volume claim translation and processing by bots, and rule based handling that enables over 90 percent of claims to be posted without personnel intervention. Tebra processes approximately 50K claims monthly for Advantum clients and handles more than 2 million dollars in reimbursements as part of the automated flow.
Integration and operational coverage were organized to support a heterogeneous client ecosystem, with Advantum’s team reporting connectivity and automated file translation across more than 20 different client platforms. Operational impact focused on payment posting and payment related tasks, with Advantum reducing headcount on those activities from more than 40 people to 5 and eliminating roughly a third of the time each person previously spent on billing tasks, allowing reallocation of staff to higher value billing collections work.
Governance and process restructuring included client specific rule configuration, bot management and monitoring workflows, and enrollment in Tebra Partner Connect to formalize the relationship between billing operations and provider practices. The implementation emphasizes scalable automation, centralized bot rule governance, and tighter operational controls to support productivity, compliance, and expanded billing throughput within the Revenue Cycle Management environment provided by Kareo Billing and Tebra.
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California Speech Therapy | Healthcare | 50 | $5M | United States | Tebra Technologies | Kareo Billing | Revenue Cycle Management | 2016 | n/a |
In 2016, California Speech Therapy implemented Kareo Billing as its Revenue Cycle Management solution, deploying it alongside Kareo Clinical and the PatientPop practice growth tools that later became part of the unified Tebra platform. This implementation established Kareo Billing as the central billing application supporting claims workflows for the practice, and anchored financial operations across new and existing sites.
The deployment configured Kareo Billing to operate in concert with Kareo Clinical, creating an integrated clinical to billing workflow that automated claim submission and electronic remittance posting, and supported patient statements and payment follow up typical of Revenue Cycle Management systems. Tebra’s platform also layered PatientPop capabilities on top of clinical and billing operations, enabling website optimization, Google Ads driven acquisition, and automated review solicitation that amplified patient intake.
Operational coverage extended to multiple Northern California locations as Celebrations Speech Group expanded to three practices and later announced a fourth, scaling to more than 20 providers and a growing staff. The technical architecture emphasized multi-site practice management, provider onboarding workflows, and two-way patient messaging for appointment reminders and confirmations, tying front office scheduling and patient communication into Kareo Billing’s revenue workflows.
Governance and process changes focused on automating front office communications and patient engagement to reduce administrative burden and no-shows, while standardizing onboarding for new providers. Reported outcomes tied explicitly to the combined platform include an average of three new online reviews per week, over 80 new reviews with a 4.8 average rating, approximately 10 new patient appointments per month from Practice Growth tools, a near zero no-show rate through automated text reminders, and a reported fourfold increase in revenue and appointments since the 2016 implementation of Kareo Billing.
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DeNova Behavioral Health | Healthcare | 10 | $1M | United States | Tebra Technologies | Kareo Billing | Revenue Cycle Management | 2022 | n/a |
In 2022, DeNova Behavioral Health implemented Kareo Billing within Tebra’s integrated platform to address Revenue Cycle Management. The implementation supports a multi-location behavioral health and psychotherapy practice in Central Kentucky that processes more than 23,000 patient bills annually.
Kareo Billing was configured as the core billing and claims processing component of Tebra’s Clinical and Billing solutions, with automated workflows to accelerate claims submission and adjudication. The deployment leverages Tebra Robotic Process Automation to remove manual, repetitive billing tasks, aligning billing operations with standard revenue cycle workflows such as charge entry, claims filing, denial handling, and patient billing communications.
Architecturally, Kareo Billing operates inside the Tebra complete operating system that also includes Tebra Clinical and Practice Growth technology, enabling integrated EHR to billing data flows and coordinated front office operations. Operational coverage extends across providers and office staff at DeNova’s Central Kentucky sites, where clinicians use the integrated EHR and billing interfaces to streamline documentation to claim handoffs and reduce administrative touchpoints.
Governance and process changes were driven by clinical leadership and office staff adoption, with automation embedded into day to day billing procedures to reassign manual tasks. Outcomes reported in the deployment include elimination of roughly 16 to 20 hours per week of billing work equivalent to 80 hours per month, ongoing labor cost savings from RPA, and concurrent improvements in patient acquisition and online presence through Tebra Practice Growth including increased website visits, new patient volume growth, 102 new reviews, and multiple search ranking improvements.
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Medi+ssage Outreach | Healthcare | 15 | $1M | United States | Tebra Technologies | Kareo Billing | Revenue Cycle Management | 2021 | n/a |
In 2021, Medi+ssage Outreach implemented Kareo Billing as part of Tebra Technologies' integrated operating system for its Tempe, Arizona medical massage pain management practice. The deployment combined Kareo Clinical and Kareo Billing with PatientPop practice growth capabilities, embedding Kareo Billing to handle claims submission and patient account workflows while aligning clinical documentation to revenue administration. This implementation positions Kareo Billing in the Revenue Cycle Management category for Medi+ssage Outreach, supporting billing, claims handling, and patient statement processing as core business functions.
Kareo Billing was configured to support customizable documentation templates to accommodate nontraditional diagnostic coding used by the practice, and to streamline insurance reimbursement workflows for a veteran patient base. Functional capabilities implemented included clinical to billing record alignment, configurable encounter documentation, and billing queue management typical of small practice revenue cycle operations. The integrated EHR and billing architecture kept clinical notes and billing items synchronized to reduce manual reconciliation between clinical and financial records.
The overall integration architecture included PatientPop for practice growth and reputation management, operating alongside Kareo Clinical and Kareo Billing within the Tebra platform. Operational scope covered front desk operations, clinical documentation by licensed massage therapists, and executive oversight by the practice director, with platform administration and ongoing training supported by Tebra’s customer success team. Governance and process changes focused on standardizing documentation templates and training staff to use the unified platform for scheduling, documentation, and billing workflows.
Explicit outcomes reported by the practice included simplified documentation, faster insurance reimbursements, and improved patient communications driven by the integrated platform. PatientPop activity produced more than 27 new reviews over 12 months, about 5,000 website visits in a year, and multiple top search rankings that contributed to an uptick in new business. Medi+ssage Outreach continues to rely on the combined Kareo Billing and PatientPop capabilities within Tebra to maintain revenue operations and patient engagement for its small, veteran-focused practice.
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MTI Physical Therapy | Healthcare | 90 | $12M | United States | Tebra Technologies | Kareo Billing | Revenue Cycle Management | 2013 | n/a |
In 2013, MTI Physical Therapy implemented Kareo Billing to consolidate Revenue Cycle Management across its outpatient therapy operations. The deployment covered the company headquartered in Bellevue, WA and operationally supported eight clinic locations and more than 50 local therapists.
Kareo Billing was configured to centralize core billing and claims workflows, including claim submission, payment posting, denial handling, patient statements, and accounts receivable visibility. Configuration emphasis aligned with revenue cycle best practices for outpatient therapy, incorporating standardized billing rules, payer-specific adjudication workflows, and document management for clinical and billing records.
The implementation was integrated with clinical and office productivity tools explicitly listed by MTI, including WebPT for clinical data exchange and Microsoft Excel and Access for reporting and reconciliation. Operational scope included coordination with insurance agencies for payer compliance and direct liaison with attorney offices for legal claim clarification, embedding those interactions into claims workflow and records retention processes.
Governance and operational ownership rested with a centralized billing team led by an experienced Billing Specialist, who managed cross-office procedures, maintained resources and records across billing, accounting, claims, and files, and acted as the primary contact for providers, payers, and legal stakeholders. Process changes emphasized standardized workflows across sites, role-based access to Kareo Billing, and routine reconciliation using Office suite tools, supporting the stated goal of maintaining excellent records and consistent patient and provider experience.
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