List of Khoros AI Customers
Khoros
7300 Ranch Rd 2222 bldg 3 ste 150,
Austin, 78730, TX,
United States
Austin, 78730, TX,
United States
1 512-201-4090
Professional Services
1500
$411M
Since 2010, our global team of researchers has been studying Khoros AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Khoros AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Khoros AI for Chatbots and Conversational AI include: HDFC Life Insurance, a India based Insurance organisation with 38470 employees and revenues of $11.30 billion, MultiCare Health System, a United States based Healthcare organisation with 20000 employees and revenues of $3.80 billion, Landgard, a Germany based Distribution organisation with 3000 employees and revenues of $2.39 billion, Unicaja Banco, a Spain based Banking and Financial Services organisation with 7508 employees and revenues of $2.27 billion, Nanyang Technological University, a Singapore based Education organisation with 8000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Khoros AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Khoros AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aadi Infotech | Professional Services | 30 | $3M | India | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Aadi Infotech deployed Khoros AI to introduce conversational automation on its public website. Khoros AI, a Chatbots and Conversational AI solution, was configured to manage inbound customer queries and basic lead qualification for the company's professional services offering in India. The deployment targeted web chat interactions and was sized for a 30 person organization, aligning configuration complexity with a small operational footprint.
Khoros AI was implemented with intent classification, scripted conversational flows, fallback routing to human agents, and reporting dashboards to track conversation volumes and intent distributions. The website uses Applozic as the front end messaging client, with Khoros AI functioning as the conversational engine interfacing to the Applozic widget for message handling and escalation. Governance focused on content controls and escalation rules for support and sales workflows, with phased configuration and internal ownership of ongoing tuning and conversation governance.
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ABillionHopes | Non Profit | 10 | $2M | Singapore | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020 ABillionHopes implemented Khoros AI, deploying the application as a Chatbots and Conversational AI layer for website messaging and supporter engagement. The implementation positioned Khoros AI to handle inbound conversational traffic and routine inquiries for the Singapore based non profit, aligning the application with communications and community management functions.
Khoros AI was configured to support conversational workflows typical of Chatbots and Conversational AI, including intent classification, scripted response flows, and agent escalation points to human responders. Configuration emphasized lightweight administration suitable for a 10 person organization, with content authoring and intent tuning managed by the communications team.
The deployment integrated with the website messaging client using Applozic as the in-page messaging layer, enabling Khoros AI to process live chat sessions initiated on the site. Operational coverage focused on supporter communications and donor engagement channels, with the bot orchestrating initial triage and handing off complex queries to staff.
Governance and rollout were organized around communications team ownership, incremental training of conversational content, and policy controls for escalation and message moderation. The implementation narrative centers on ABillionHopes Khoros AI Chatbots and Conversational AI supporting website messaging and community engagement, with system configuration and governance scaled to the organization size.
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Belmont Healthcare United Kingdom | Healthcare | 260 | $12M | United Kingdom | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020 Belmont Healthcare United Kingdom implemented Khoros AI in the Chatbots and Conversational AI category to establish a web‑based conversational layer for patient engagement and routine inquiry handling. The deployment targeted front‑facing web channels and was built to centralize automated messaging and escalation workflows across patient services and customer support functions.
The implementation of Khoros AI emphasized conversational messaging capabilities including automated response flows, natural language understanding for intent classification, and a structured knowledge base to surface clinical and operational information. Configuration work focused on conversation templates, escalation rules to human agents, and content moderation controls consistent with healthcare information handling.
Integration was accomplished through Khoros Applozic on the public website, embedding persistent chat sessions and session continuity across user visits. The operational coverage centered on web contact points, with integration points for agent handoff and shared conversation history intended to reduce context loss during transfers between digital and human channels.
Governance and rollout followed a phased approach, starting with core service pages and expanding after iterative tuning of conversation flows and compliance controls. Ownership was organized between patient services and IT for content governance, access controls, and operational monitoring, with ongoing configuration management to maintain conversational accuracy and regulatory alignment.
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Biz-Metric Partners | Professional Services | 250 | $35M | United States | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020 Biz-Metric Partners implemented Khoros AI, a Chatbots and Conversational AI application, to standardize conversational engagement across client touchpoints. Biz-Metric Partners is a United States based professional services firm with roughly 250 employees and the deployment targeted customer facing and service delivery interactions.
The implementation deployed Khoros AI as a cloud hosted conversational layer with configuration focused on intent classification, dialog management, knowledge base search, automated response templates, and bot to human handoff workflows. Khoros AI was configured to provide conversational routing and session orchestration, and to expose analytics and conversation logs for ongoing model refinement and quality review.
Integrations include the site messaging channel powered by Applozic on the company website, with Khoros AI orchestrating automated responses and escalation paths into live agent workflows for web sessions. The deployment scope emphasized client facing teams and service delivery groups, with the website channel as the primary initial integration point.
Governance was organized around central conversation governance, content owners for knowledge base artifacts, and iterative model training processes to align intent taxonomies with service workflows. Rollout followed a phased approach across business functions to enable supervised handoff and incremental expansion of conversational capabilities.
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Botslovers | Professional Services | 20 | $2M | Spain | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Botslovers implemented Khoros AI as a Chatbots and Conversational AI solution to support web customer engagement. The deployment focused on the company website, where Botslovers uses Applozic as the messaging layer for live chat interactions.
Khoros AI was configured to provide conversational flow authoring, intent classification, entity extraction, knowledge base driven responses, and bot to agent escalation. The implementation leveraged reusable dialog modules and templates scaled to a 20 person professional services firm, enabling rapid updates to conversational content and intent models.
Integration work connected Khoros AI with the Applozic web messaging widget so bot responses and escalation events are surfaced directly inside the site chat interface. Operational coverage targeted customer service, sales qualification, and marketing engagement, with the system positioned to support front line agents and demand generation workflows.
Governance centered on a centralized product operations owner responsible for conversational content, training data, escalation rules, and iterative tuning. The deployment followed a cloud hosted SaaS configuration, with conversation logs and analytics applied to refine intents and dialog flows over time.
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Leisure and Hospitality | 1881 | $104M | Mexico | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 1100 | $294M | Colombia | Khoros | Khoros AI | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 10 | $1M | United States | Khoros | Khoros AI | Chatbots and Conversational AI | 2021 | n/a |
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Distribution | 50 | $1M | Singapore | Khoros | Khoros AI | Chatbots and Conversational AI | 2020 | n/a |
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Banking and Financial Services | 750 | $50M | India | Khoros | Khoros AI | Chatbots and Conversational AI | 2021 | n/a |
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Showing 1 to 10 of 25 entries
Buyer Intent: Companies Evaluating Khoros AI
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Khoros AI. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Khoros AI for Chatbots and Conversational AI include:
- Rajwada Silk Mills, a India based Manufacturing organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Rajwada Silk Mills | Manufacturing | 15 | $1M | India | 2025-08-14 |
FAQ - APPS RUN THE WORLD Khoros AI Coverage
Khoros AI is a Chatbots and Conversational AI solution from Khoros.
Companies worldwide use Khoros AI, from small firms to large enterprises across 21+ industries.
Organizations such as HDFC Life Insurance, MultiCare Health System, Landgard, Unicaja Banco and Nanyang Technological University are recorded users of
Khoros AI for Chatbots and Conversational AI.
Companies using Khoros AI are most concentrated in Insurance, Healthcare and Distribution, with adoption spanning over 21 industries.
Companies using Khoros AI are most concentrated in India, United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Khoros AI across Americas, EMEA, and APAC.
Companies using Khoros AI range from small businesses with 0-100 employees - 36%, to mid-sized firms with 101-1,000 employees - 36%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 8%.
Customers of Khoros AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Khoros AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.