List of Kindly Chatbot Customers
Kindly
Trondheimsveien 2, bygg N,
Oslo, 560,
Norway
Oslo, 560,
Norway
n/a
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying Kindly Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kindly Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kindly Chatbot for Chatbots and Conversational AI include: Bertel O. Steen, a Norway based Automotive organisation with 3199 employees and revenues of $2.09 billion, Viking Line, a Finland based Transportation organisation with 1746 employees and revenues of $332.9 million, Megaflis Norway, a Norway based Retail organisation with 639 employees and revenues of $220.0 million, Gyldendal ASA (Ark Bokhandel AS), a Norway based Media organisation with 1000 employees and revenues of $100.0 million, Get Inspired, a Norway based Retail organisation with 120 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Kindly Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kindly Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bertel O. Steen | Automotive | 3199 | $2.1B | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Bertel O. Steen implemented Kindly Chatbot on its corporate website. The Kindly Chatbot deployment provided a customer-facing conversational interface aligned with Chatbots and Conversational AI and was positioned as the first line digital engagement channel for site visitors. Implementation focused on web channel embedding and conversational UI components, using intent recognition and dialog flow configuration to surface automotive product and service information. The deployment supported public facing customer inquiries rather than internal workflow automation.
Configuration emphasized modular dialog design, FAQ and scripted response capabilities, session handling, and lead capture patterns typical of Chatbots and Conversational AI implementations. Operational responsibility was centered on customer service and digital engagement teams for content governance and conversational script maintenance, with rollout managed through iterative updates to dialog flows and content libraries. The Kindly Chatbot implementation reinforced web based customer engagement workflows and front line information delivery for Bertel O. Steen.
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Extra Leker Norway | Retail | 47 | $9M | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Extra Leker Norway implemented Kindly Chatbot on its public website. The implementation uses Kindly Chatbot, classified under Chatbots and Conversational AI, to provide an embedded conversational interface for online shoppers and site visitors.
Functional capabilities implemented follow standard Chatbots and Conversational AI workflows, including a website chat widget, scripted conversational flows for product discovery, and automated handling of frequently asked questions to triage common inquiries. The solution is operated within the retailer's e-commerce and customer service functions, with editorial governance and conversational content updates managed by merchandising or online commerce staff, and configured to offer handoff to human support when escalation is needed.
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Fyndiq Sweden | Retail | 43 | $14M | Sweden | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Fyndiq Sweden implemented Kindly Chatbot, deploying an on site conversational capability using a Chatbots and Conversational AI solution on its public e commerce website. The implementation used a cloud hosted conversational widget embedded in product and checkout pages to capture customer interactions and surface automated responses. This deployment places Kindly Chatbot within the Chatbots and Conversational AI category to support customer service and on site product discovery for Fyndiq Sweden, aligning the application with customer support and e commerce business functions. The scope focused on retail operations and the customer support and e commerce teams at the company.
Configuration emphasized standard conversational modules, including natural language intent recognition, FAQ automation, guided product discovery flows, and escalation to human agents when queries required operator handling. Management of intents, response content, and session routing was handled through the vendor console and updated iteratively by the customer support team to reflect catalog changes. The implementation approach for a 43 employee retailer favored lightweight site instrumentation and iterative content governance rather than extensive enterprise orchestration. Operational governance centered on content ownership by e commerce and support teams and controlled production updates to conversation flows.
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Get Inspired | Retail | 120 | $45M | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2015 | n/a |
In 2015 Get Inspired deployed Kindly Chatbot on its customer-facing website, using Kindly Chatbot as a front line conversational layer within the Chatbots and Conversational AI category. The implementation positions the application as the primary web channel for automated customer engagement on Get Inspired's Norwegian e-commerce site.
Kindly Chatbot was configured to handle product discovery, FAQ automation, guided navigation, and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Configuration work focused on conversational flows, intent and entity modeling, response templates, and session handoff rules for escalation to human agents where needed, and the deployment emphasized web embedding and real time interaction on product and category pages.
Operationally the deployment supports customer service, e-commerce merchandising, and marketing workflows, with content governance and conversational script ownership retained by Get Inspired's digital commerce team. Rollout and ongoing updates follow a cadence of iterative training and conversation tuning, with the Kindly Chatbot instance maintained as a site-embedded channel for customer engagement across Get Inspired's Norway operations.
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Gyldendal ASA (Ark Bokhandel AS) | Media | 1000 | $100M | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2018 | n/a |
In 2018 Gyldendal ASA (Ark Bokhandel AS) deployed Kindly Chatbot on its public Ark.no website as a customer-facing conversational interface. The implementation is categorized under Chatbots and Conversational AI and was designed to support online customer interactions for Norwegian shoppers and site visitors.
The Kindly Chatbot deployment emphasizes conversational user interface capabilities, including intent recognition, FAQ automation, guided navigation and product discovery assistance aligned with typical Chatbots and Conversational AI workflows. Configuration included domain-specific response content, scripted conversational flows and continuous model tuning to keep answers aligned with the retailer catalog and customer queries.
The chatbot is embedded in the Ark.no frontend and operates alongside the retailer web commerce layer to assist with customer service and on-site navigation. Operational coverage is focused on Ark.no digital channels in Norway, serving online customer service and e-commerce support functions rather than internal back office processes.
Governance for the Kindly Chatbot was structured around ongoing content management and conversational training, with product and customer service owners maintaining response libraries and escalation rules for complex queries. The implementation established a clear operational ownership model for conversation tuning and content updates, consistent with enterprise Chatbots and Conversational AI management practices.
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Retail | 10 | $2M | Sweden | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 200 | $35M | Germany | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2015 | n/a |
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Retail | 20 | $11M | Sweden | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2016 | n/a |
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Retail | 639 | $220M | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2017 | n/a |
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Retail | 45 | $30M | Norway | Kindly | Kindly Chatbot | Chatbots and Conversational AI | 2019 | n/a |
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Showing 1 to 10 of 12 entries
Buyer Intent: Companies Evaluating Kindly Chatbot
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Kindly Chatbot. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Kindly Chatbot for Chatbots and Conversational AI include:
- Asplan Viak, a Norway based Professional Services organization with 655 Employees
- Outverse, a United Kingdom based Professional Services company with 20 Employees
- Nextory, a Sweden based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Direktoratet for forvaltning og okonomistyring | Government | 752 | $190M | Norway | 2026-01-05 |
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Asplan Viak | Professional Services | 655 | $150M | Norway | 2025-06-04 |
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Outverse | Professional Services | 20 | $2M | United Kingdom | 2025-02-06 |
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Professional Services | 150 | $15M | Sweden | 2025-01-16 |
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Government | 1550 | $355M | Sweden | 2024-12-30 |
FAQ - APPS RUN THE WORLD Kindly Chatbot Coverage
Kindly Chatbot is a Chatbots and Conversational AI solution from Kindly.
Companies worldwide use Kindly Chatbot, from small firms to large enterprises across 21+ industries.
Organizations such as Bertel O. Steen, Viking Line, Megaflis Norway, Gyldendal ASA (Ark Bokhandel AS) and Get Inspired are recorded users of
Kindly Chatbot for Chatbots and Conversational AI.
Companies using Kindly Chatbot are most concentrated in Automotive, Transportation and Retail, with adoption spanning over 21 industries.
Companies using Kindly Chatbot are most concentrated in Norway and Finland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kindly Chatbot across Americas, EMEA, and APAC.
Companies using Kindly Chatbot range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Kindly Chatbot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Kindly Chatbot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.