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List of Kribble Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Coffeeok Ukraine Retail 35 $3M Ukraine Kribble Kribble Live Chat Chatbots and Conversational AI 2016 n/a
In 2016 Coffeeok Ukraine implemented Kribble Live Chat on its public website to provide real time customer engagement for its retail e commerce operations. Coffeeok Ukraine implemented Kribble Live Chat as a Chatbots and Conversational AI solution to support customer support and online sales interactions across its web storefront. Deployment is an embedded web chat widget delivering conversational interface and automated greeting flows, paired with live agent handoff for complex inquiries. The implementation includes standard Chatbots and Conversational AI capabilities such as scripted conversation flows, session routing to agents, a browser based agent console for live response, and transcript capture for order and support reference. Operational ownership is centered on the customer service and e commerce functions within Coffeeok Ukraine, with small team administration and governance for script updates, operating hours, and escalation workflows to email and phone channels. Rollout focused on site level embedding and operationalizing agent workflows, with ongoing configuration governance to maintain conversational scripts and handle peak web inquiry volumes.
Kribble Professional Services 10 $1M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2009 n/a
In 2009, Kribble implemented Kribble Live Chat on its website. Kribble Live Chat is deployed as a Chatbots and Conversational AI application to handle inbound client inquiries and live support sessions through the public web presence. The implementation follows a lightweight web-embedded architecture common to Chatbots and Conversational AI, with a client side chat widget for visitors and a browser-based operator console for staff. Functional modules in use include real-time messaging and session management, canned responses and basic intent routing to human agents, and chat transcript capture for client records. Operational scope is focused on client-facing business functions such as customer support and sales intake, with governance and response workflows managed by the small internal operations or support team.
OOO Set Svyaznoy Retail 1300 $250M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2013 n/a
In 2013, OOO Set Svyaznoy implemented Kribble Live Chat on its website. Kribble Live Chat is deployed as a web-embedded conversational channel within the Chatbots and Conversational AI category to provide real-time customer engagement via an on-site chat widget, scripted conversational flows, and live agent escalation capabilities. The implementation emphasizes front-end channel instrumentation, intent classification and response template management, reflecting standard Chatbots and Conversational AI functional modules such as session routing, canned responses, and escalation rules. Operational ownership is aligned with customer service and digital channel teams, using Kribble Live Chat to handle web visitor inquiries and order support across Svyaznoy retail touchpoints. Configuration and rollout work focused on authoring conversational content, defining routing and escalation workflows, and establishing regular testing and content governance cycles to keep dialog accuracy and response content current.
Distribution 10 $1M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2014 n/a
Communications 11 $7M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2012 n/a
Leisure and Hospitality 1700 $500M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2012 n/a
Retail 10 $1M Russia Kribble Kribble Live Chat Chatbots and Conversational AI 2015 n/a
Showing 1 to 7 of 7 entries

Buyer Intent: Companies Evaluating Kribble Live Chat

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FAQ - APPS RUN THE WORLD Kribble Live Chat Coverage

Kribble Live Chat is a Chatbots and Conversational AI solution from Kribble.

Companies worldwide use Kribble Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as TUI, OOO Set Svyaznoy, SMS Aero, Coffeeok Ukraine and Kribble are recorded users of Kribble Live Chat for Chatbots and Conversational AI.

Companies using Kribble Live Chat are most concentrated in Leisure and Hospitality, Retail and Communications, with adoption spanning over 21 industries.

Companies using Kribble Live Chat are most concentrated in Russia and Ukraine, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kribble Live Chat across Americas, EMEA, and APAC.

Companies using Kribble Live Chat range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 0%.

Customers of Kribble Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Kribble Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.