List of LexisNexis Accurint Customers
New York City, 10169, NY,
United States
Since 2010, our global team of researchers has been studying LexisNexis Accurint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LexisNexis Accurint for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LexisNexis Accurint for Case Management include: Louis Vuitton USA, a United States based Retail organisation with 10000 employees and revenues of $2.50 billion, Regional Acceptance, a United States based Banking and Financial Services organisation with 750 employees and revenues of $100.0 million, Elizabethtown Gas, a United States based Utilities organisation with 200 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using LexisNexis Accurint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LexisNexis Accurint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elizabethtown Gas | Utilities | 200 | $60M | United States | LexisNexis | LexisNexis Accurint | Case Management | 2017 | n/a |
In 2017 Elizabethtown Gas implemented LexisNexis Accurint as a Case Management application to support investigative customer complaint workflows and regulatory review. The deployment targeted Customer Service and Customer Relations functions within the Customer Service Center and was used explicitly to investigate and resolve regulatory, executive and other customer complaints under the New Jersey Administrative Code and Elizabethtown Gas tariff. LexisNexis Accurint was used alongside internal systems such as CIS, OPM and CMA to gather identity, address and incident data during investigations.
The implementation emphasized case intake and investigative workflows, combining Accurint search and identity resolution capabilities with structured evidence logging and ad hoc reporting used by Customer Relations Representatives. Configuration work included standardized correspondence templates and workflow rules to document complaint investigations, escalate issues to Operations leadership, and produce weekly complaint analysis for Voice of the Customer leadership. LexisNexis Accurint was reiterated in operational documentation as the investigative engine within the Case Management stack.
Integrations were operationally focused, with Accurint queries linked into customer account lookups in CIS and fact gathering processes with OPM and CMA, enabling cross-department investigations with Operations and Customer Service. Governance changes included CSC subject matter expert oversight, new company correspondence and workflows developed to address identified compliance gaps with the NJAC, and routine reporting cadence for Customer Service leadership. The stated outcomes included bringing company correspondence and workflows into compliance with NJAC and producing resolution pathways that resulted in mutually acceptable outcomes for Elizabethtown Gas and customers.
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Louis Vuitton USA | Retail | 10000 | $2.5B | United States | LexisNexis | LexisNexis Accurint | Case Management | 2015 | n/a |
In 2015, Louis Vuitton USA implemented LexisNexis Accurint to strengthen fraud investigation and order operations. The deployment emphasized Case Management capabilities to centralize case intake, investigative workflows, and evidence documentation, aligning LexisNexis Accurint with order management and fraud investigation business functions.
Configuration work included identity resolution and entity linking, standardized case notes and evidence attachments, and workflow orchestration for case assignment and escalation. LexisNexis Accurint was configured to support investigative workflows used by Order Management and Fraud Analyst teams, enabling analysts to document investigations, consolidate findings, and track case disposition.
The implementation integrated Accurint with payment and order systems that were explicitly used by the team, including CyberSource for payment and fraud signal ingestion, and ATG Oracle Systems for order and customer record context. Operational coverage spanned online orders from the web storefront, in-store orders, Client Services interactions, and communication channels into Loss Prevention, Legal, and the Distribution Center for high priority investigations.
Governance and process changes were led by the Order Management and Fraud Analyst Team Lead, who managed order operations staff and established procedures for detecting fraud patterns, isolating suspected purchase attempts, and coordinating evidence collection for prosecution and chargeback disputes. Workflows formalized engagement points with Loss Prevention and Legal, and created repeatable action plans for investigating fraud rings and disputing chargebacks using documentation sourced through LexisNexis Accurint.
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Regional Acceptance | Banking and Financial Services | 750 | $100M | United States | LexisNexis | LexisNexis Accurint | Case Management | 2016 | n/a |
In 2016, Regional Acceptance deployed LexisNexis Accurint for Case Management to support its auto collections operations in Arlington, Texas. The LexisNexis Accurint implementation was centered on delivering skip tracing and contact intelligence to frontline collectors handling auto loan delinquencies.
Core functional capabilities implemented included skip tracing search and identity resolution, consolidated contact records and case notes, and explicit support for documenting repayment plans and right party contacts. These functions map to Case Management workflows for collections, enabling collectors to locate customers and capture case state and outreach history within the Accurint-enabled process.
LexisNexis Accurint was used in conjunction with outbound contact channels including phone, email, and postal mail to drive day-to-day collector activity. The deployment supported the auto collections team in Arlington, where collectors used Accurint to validate locations and contact information before outbound calls and mailing campaigns.
Operational governance incorporated explicit collector performance expectations, including targets of 190 calls a day, setting up at least 7 payments a day, and achieving at least 10 right party contacts, with these activities recorded in case notes. Process responsibilities emphasized establishing repayment plans, counseling customers on auto loans, and documenting empathetic customer interactions while using LexisNexis Accurint to inform outreach and case decisions.
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Buyer Intent: Companies Evaluating LexisNexis Accurint
- New York University, a United States based Education organization with 19000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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