List of Line Pay Customers
Tokyo, 160-0022,
Japan
Since 2010, our global team of researchers has been studying Line Pay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Line Pay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Line Pay for Payment Processing include: Family Mart, a Japan based Retail organisation with 5815 employees and revenues of $21.45 billion, Hachijuni Bank, a Japan based Banking and Financial Services organisation with 4121 employees and revenues of $2.01 billion, President Chain Store Corporation, a Taiwan based Retail organisation with 8384 employees and revenues of $1.33 billion, McDonald’s Japan, a Japan based Retail organisation with 2554 employees and revenues of $421.0 million and many others.
Contact us if you need a completed and verified list of companies using Line Pay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Line Pay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Family Mart | Retail | 5815 | $21.5B | Japan | LINE Corporation | Line Pay | Payment Processing | 2018 | n/a |
In 2018, FamilyMart implemented Line Pay for Payment Processing across its convenience-store network in Japan. The Line Pay integration provided by LINE Corporation enabled acceptance of mobile barcode and QR payments at point-of-sale within FamilyMart's finance and payments operations.
Configuration focused on enabling mobile barcode and QR payment flows at physical point-of-sale, including scanner-level transaction capture, payment authorization, and settlement handoffs. Standard payment processing capabilities were applied such as digital wallet token recognition, transaction routing, and centralized reconciliation workflows.
The rollout was phased, beginning in November 2018 and completed on December 4, 2018, and covered FamilyMart stores across Japan. Implementation work integrated Line Pay with in-store POS terminals and cashier transaction flows to minimize customer friction and enable immediate acceptance of LINE mobile payments, with operational ownership centered on finance and payments teams across the Japan retail network.
Governance emphasized staged deployment and consistent point-of-sale configuration to support store-level adoption. The implementation expanded in-store cashless payment options and improved payment convenience and digital wallet adoption at point-of-sale.
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Hachijuni Bank | Banking and Financial Services | 4121 | $2.0B | Japan | LINE Corporation | Line Pay | Payment Processing | 2019 | n/a |
In 2019, Hachijuni Bank implemented Line Pay as a Payment Processing application to enable electronic money, smartphone payment service, and internet payment service capabilities for retail customers. The deployment positioned Line Pay as a customer-facing payment instrument integrated into the bank's consumer channels for funding and payments.
The Line Pay implementation exposed functional modules for wallet provisioning, smartphone payment flows, internet payment service flows, and top-up and immediate payment operations that use customers' ordinary deposit accounts. Hachijuni Bank documented that customers can use their ordinary deposit account for top-up and immediate payment for each payment service, reflecting account-linked balance funding and real-time payment initiation.
Operational coverage targeted consumer banking and digital channels, and the bank introduced account linking and verification workflows to authorize top-ups from ordinary deposit accounts. Customer-facing pages were updated to include links to the provider's Line Pay service details from each service logo, supporting self-service enrollment and transaction initiation. Governance emphasis focused on deposit account authorization, transaction routing between customer accounts and the Line Pay service, and operational controls for electronic money and smartphone payment flows.
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McDonald’s Japan | Retail | 2554 | $421M | Japan | LINE Corporation | Line Pay | Payment Processing | 2019 | n/a |
In 2019, McDonald’s Japan enabled Line Pay as a supported payment method in its Mobile Order offering and app-based payments, formalizing Line Pay in the Payment Processing layer for mobile checkout. The mobile-order app launched for iOS on January 21, 2019 with Line Pay available as a payment option for mobile orders and in-app purchases, covering finance and payments workflows across Japan.
The implementation integrated Line Pay into in-app checkout and payment authorization flows within the iOS Mobile Order client, linking order records to Line Pay payment confirmations to complete app-based purchases. Functional capabilities implemented centered on mobile checkout orchestration, wallet credential handoff and payment authorization, and order-to-payment correlation inside the Mobile Order workflow. Rollout details are focused on the app channel with support added at launch for iOS, and the change explicitly targeted finance/payments operations and customer-facing ordering processes, improving digital ordering and checkout convenience as stated.
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President Chain Store Corporation | Retail | 8384 | $1.3B | Taiwan | LINE Corporation | Line Pay | Payment Processing | 2017 | n/a |
In 2017, President Chain Store Corporation enabled Line Pay across its 7‑ELEVEN Taiwan store network, launching LINE Pay acceptance and LINE Points redemption for in-store purchases. The implementation added Line Pay as a Payment Processing option for everyday convenience-store transactions, positioning mobile wallet and points tender alongside cash and card workflows.
The deployment centered on offline point redemption and in-store payment acceptance, implementing Line Pay QR code scanning and point redemption workflows at point-of-sale counters. Configuration focused on payment processing flows common to the category, including authorization and capture of LINE Pay transactions and reconciliation of LINE Points as a customer-facing tender.
Rollout began in May 2017 across stores in Taiwan, integrating Line Pay with store-level point-of-sale operations and back-office finance and settlement processes to support operational cashflow and accounting. The change altered checkout and payments operations while expanding LINE Pay's retail payments footprint and driving increased usage of LINE Points in Taiwan.
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Buyer Intent: Companies Evaluating Line Pay
- Champion InfoMetrics, a Champions Group Company, a India based Professional Services organization with 400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Champion InfoMetrics, a Champions Group Company | Professional Services | 400 | $50M | India | 2024-11-19 |