List of LiveChat Customers
Text formerly known as LiveChat Inc.
ul. Zwycieska 47,
Wroclaw, 53-033,
Poland
Wroclaw, 53-033,
Poland
48 713 454 057
Professional Services
268
$85M
Since 2010, our global team of researchers has been studying LiveChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LiveChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LiveChat for Chatbots and Conversational AI include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, Samsung Semiconductor, a South Korea based Manufacturing organisation with 262647 employees and revenues of $66.52 billion, LG Electronics South Korea, a South Korea based Manufacturing organisation with 83000 employees and revenues of $64.61 billion and many others.
Contact us if you need a completed and verified list of companies using LiveChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The LiveChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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.Com Solutions | Professional Services | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2015 | n/a |
In 2015, .Com Solutions implemented LiveChat on its public website to enable direct customer engagement. LiveChat, deployed as a Chatbots and Conversational AI application, provides real-time messaging and visitor interaction capabilities that align with the companys professional services customer touchpoints.
The deployment consists of a website-embedded LiveChat widget fed by the LiveChat SaaS control plane, with standard Chatbots and Conversational AI functional elements such as live agent messaging, proactive chat prompts, canned responses, chat transcripts, and visitor tracking used to manage inbound inquiries. Configuration and administration are handled through the LiveChat admin console, supporting small-team governance and operational coverage for client-facing staff across the companys site.
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0xytocin Labs | Professional Services | 10 | $2M | Singapore | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 0xytocin Labs implemented LiveChat on its public website to provide real time visitor engagement. The deployment uses LiveChat as a Chatbots and Conversational AI application, embedded in the corporate site hosted from Singapore, with configuration scaled for a small professional services firm of approximately 10 employees.
The implementation centers on the LiveChat web widget, agent accounts and role configuration, canned responses and proactive greeting workflows, conversation transcripts and built in reporting. Standard Chatbots and Conversational AI capabilities such as automated welcome messages, session routing to available agents, and offline messaging with an email fallback were configured to align with sales inquiry and client support workflows.
Operational coverage is site wide on www.0xytocin.com, with governance focused on agent access, operating hours, and transcript retention for client engagement continuity. The deployment impacts customer support and lead capture functions, and is managed internally by the small company team without external system integrators.
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1 Hour Village Cleaners | Professional Services | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2021 | n/a |
In 2021 1 Hour Village Cleaners implemented LiveChat on their website. 1 Hour Village Cleaners implemented LiveChat in 2021 as a Chatbots and Conversational AI solution to support customer service and online booking workflows on https://www.vcleaners.com/. The deployment is scoped to the company website and operated by the small internal team, providing a direct customer engagement channel for the single site service business.
The implementation centers on the LiveChat web widget and standard conversational capabilities common to Chatbots and Conversational AI, including proactive chat invitations, canned responses, visitor monitoring, and transcript capture for follow up. Configuration appears focused on lightweight routing and staffing rules suitable for a 10 person operation, with staff using the LiveChat console to handle inbound queries and convert chats into scheduling or service notes. Governance is managed internally, with scripted responses and chat handling procedures maintained by the operations team to ensure consistent customer interactions.
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1 Method Center | Healthcare | 60 | $6M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1 Method Center deployed LiveChat on its public website as a Chatbots and Conversational AI implementation to support patient engagement and inbound website inquiries. The LiveChat deployment is a cloud hosted chat widget embedded in the site and managed through the vendor console, providing real time messaging, canned responses, automated greetings, and session transcripts. Deployment scope is focused on patient intake, appointment inquiry handling, and front desk digital interactions rather than backend clinical systems.
Configuration emphasized the chat widget, operator console, canned message libraries, basic routing to on duty staff, and transcript capture for record keeping. Administrative users manage access, response templates, and hours of availability to align conversational workflows with clinic front desk processes. The LiveChat instance leverages standard Chatbots and Conversational AI patterns for initial automated engagement and human handoff, while surfacing conversation history to support intake and scheduling conversations.
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10Acaciaplaceqc | Retail | 10 | $1M | Philippines | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 10Acaciaplaceqc deployed LiveChat on its public website to provide conversational support and capture online inquiries. 10Acaciaplaceqc uses LiveChat in the Chatbots and Conversational AI category for customer facing support and online lead capture on its storefront site in the Philippines. The deployment is site level and managed by the retailer's small operations team, with the chat widget embedded on product and contact pages. LiveChat serves as the primary conversational interface for web visitors.
Configuration leverages LiveChat core capabilities including real time messaging, visitor monitoring, canned responses, chat routing to available agents, and transcript logging, aligning with common Chatbots and Conversational AI functional modules. Operational governance is configured through the LiveChat web console, with chat handling and administrative settings administered by store staff. This implementation centers on the LiveChat widget and agent console as the operational surface for customer engagement.
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Leisure and Hospitality | 10 | $2M | Vietnam | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Construction and Real Estate | 20 | $2M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2021 | n/a |
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Professional services | 40 | $4M | Germany | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 250 | $50M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Showing 1 to 10 of 15056 entries
Buyer Intent: Companies Evaluating LiveChat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating LiveChat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating LiveChat for Chatbots and Conversational AI include:
- Apex Tuition, a Australia based Education organization with 15 Employees
- Essentry, a Germany based Professional Services company with 120 Employees
- Platned, a United Kingdom based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD LiveChat Coverage
LiveChat is a Chatbots and Conversational AI solution from LiveChat, Inc..
Companies worldwide use LiveChat, from small firms to large enterprises across 21+ industries.
Organizations such as Shell, Samsung Electronics South Korea, Samsung Semiconductor and LG Electronics South Korea are recorded users of
LiveChat for Chatbots and Conversational AI.
Companies using LiveChat are most concentrated in Oil, Gas and Chemicals and Manufacturing, with adoption spanning over 21 industries.
Companies using LiveChat are most concentrated in United Kingdom and South Korea, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LiveChat across Americas, EMEA, and APAC.
Companies using LiveChat range from small businesses with 0-100 employees - 80.25%, to mid-sized firms with 101-1,000 employees - 15.54%, large organizations with 1,001-10,000 employees - 3.67%, and global enterprises with 10,000+ employees - 0.54%.
Customers of LiveChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified LiveChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.