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Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Livejourney Process Mining Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Electricity of France Utilities 171862 $151.0B France QAD Livejourney Process Mining Process Mining 2019 n/a In 2019 Electricity of France implemented Livejourney Process Mining at an EDF nuclear power plant where approximately a thousand people work on site. The initial deployment concentrated on operational maintenance workflows and event log ingestion, using process mining analytics to reconstruct actual task sequences and timings, aligning the implementation with the Process Mining category. Livejourney Process Mining processes digitized event logs supplied by site operations to measure the actual time required for individual maintenance operations, analyze cross-team coordination, and identify bottlenecks or, conversely, latency periods. The platform surfaced concrete sequencing inefficiencies observed on site, for example a valve check that takes two hours while safety related operations consume ten to twelve hours before and after the operation, providing detailed per-operation timing and dependency maps. The implementation targeted maintenance teams and task planning functions, feeding mined process visibility back into scheduling and work preparation practices. Governance emphasized operational process measurement and iterative planning adjustments, and the deployment is reported to improve task planning of maintenance teams and should reduce maintenance costs by 20%.
Groupe Crédit Agricole Banking and Financial Services 80518 $29.8B France QAD Livejourney Process Mining Process Mining 2020 n/a In 2020, Groupe Crédit Agricole implemented Livejourney Process Mining. Livejourney Process Mining in the Process Mining category was deployed to analyze and visualize event and transactional data in real time across selected operational processes and to create visibility into past, present, and future process states. The implementation leveraged Process Mining capabilities for process discovery, conformance analysis, performance analytics, case level visualization, and predictive pattern detection to surface bottlenecks and compliance gaps. Functional focus included finance workflows such as O2C and P2P, customer experience pathways, helpdesk incident handling, and IT operations where event sequencing and cycle time analysis are central to operational oversight. Data ingestion emphasized event log and transactional feed processing to build event based process models and live dashboards, enabling continuous monitoring and exception alerting without naming specific source systems. Operational coverage targeted finance, customer service, and IT teams, with instrumentation designed to support role based dashboards and drill down from aggregate metrics to individual case traces. Governance and rollout centered on instituting process owners, standardized KPIs, and an operational cadence for review using Livejourney Process Mining visualizations and reports. The vendor capability set is positioned to improve compliance and performance and to deliver rapid return on investment by shortening insight to action cycles, while providing a foundation for ongoing process governance and continuous improvement.
L'Oreal Retail 90000 $47.8B France QAD Livejourney Process Mining Process Mining 2020 n/a In 2020, L'Oreal implemented Livejourney Process Mining. The Livejourney Process Mining platform was deployed to analyze and visualize operational event data in real time, targeting supply chain and finance workflows including O2C and P2P while extending visibility into customer experience, helpdesk, and IT process streams. The implementation emphasized core process mining capabilities including automated process discovery, conformance checking, process variant analysis, performance monitoring, and interactive dashboards for root cause analysis. Livejourney Process Mining was configured to provide past, present, and projected intelligence through event-level visualization and streaming analytics, enabling operational teams to pinpoint bottlenecks and noncompliant process variants. Operational coverage focused on cross-functional ingestion of transactional and event data from enterprise systems feeding supply chain, finance, customer service, and IT processes, with functional workflows instrumented for continuous monitoring. Governance was organized around centralized process monitoring and KPI review, leveraging Livejourney’s data mining expertise of over 15 years to help L'Oreal improve compliance and performance and deliver clear and quick ROI.
Professional Services 250000 $37.5B France QAD Livejourney Process Mining Process Mining 2018 n/a
Distribution 45000 $359.1B United States QAD Livejourney Process Mining Process Mining 2020 n/a
Automotive 1250 $1.5B France QAD Livejourney Process Mining Process Mining 2019 n/a
Communications 137000 $52.0B France QAD Livejourney Process Mining Process Mining 2018 n/a
Automotive 170000 $54.7B France QAD Livejourney Process Mining Process Mining 2019 n/a
Transportation 276000 $45.6B France QAD Livejourney Process Mining Process Mining 2018 n/a
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Buyer Intent: Companies Evaluating Livejourney Process Mining

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FAQ - APPS RUN THE WORLD Livejourney Process Mining Coverage

Livejourney Process Mining is a Process Mining solution from QAD.

Companies worldwide use Livejourney Process Mining, from small firms to large enterprises across 21+ industries.

Organizations such as McKesson, Electricity of France, Renault Group, Orange and L'Oreal are recorded users of Livejourney Process Mining for Process Mining.

Companies using Livejourney Process Mining are most concentrated in Distribution, Utilities and Automotive, with adoption spanning over 21 industries.

Companies using Livejourney Process Mining are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Livejourney Process Mining across Americas, EMEA, and APAC.

Companies using Livejourney Process Mining range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 88.89%.

Customers of Livejourney Process Mining include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Livejourney Process Mining customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.