List of Livejourney Process Mining Customers
QAD
1221 Brickell Ave, Suite 2110,
Miami, 33131, FL,
United States
Miami, 33131, FL,
United States
1 805-566-6100
Professional Services
1700
$460M
Since 2010, our global team of researchers has been studying Livejourney Process Mining customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Livejourney Process Mining for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Livejourney Process Mining for Process Mining include: McKesson, a United States based Professional Services organisation with 45000 employees and revenues of $400.00 billion, Electricity of France, a France based Utilities organisation with 171862 employees and revenues of $151.00 billion, Renault Group, a France based Automotive organisation with 170000 employees and revenues of $54.68 billion, Orange, a France based Communications organisation with 137000 employees and revenues of $52.04 billion, L'Oreal, a France based Retail organisation with 95000 employees and revenues of $50.51 billion and many others.
Contact us if you need a completed and verified list of companies using Livejourney Process Mining, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Livejourney Process Mining customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Electricity of France | Utilities | 171862 | $151.0B | France | QAD | Livejourney Process Mining | Process Mining | 2019 | n/a |
In 2019 Electricity of France implemented Livejourney Process Mining at an EDF nuclear power plant where approximately a thousand people work on site. The initial deployment concentrated on operational maintenance workflows and event log ingestion, using process mining analytics to reconstruct actual task sequences and timings, aligning the implementation with the Process Mining category.
Livejourney Process Mining processes digitized event logs supplied by site operations to measure the actual time required for individual maintenance operations, analyze cross-team coordination, and identify bottlenecks or, conversely, latency periods. The platform surfaced concrete sequencing inefficiencies observed on site, for example a valve check that takes two hours while safety related operations consume ten to twelve hours before and after the operation, providing detailed per-operation timing and dependency maps.
The implementation targeted maintenance teams and task planning functions, feeding mined process visibility back into scheduling and work preparation practices. Governance emphasized operational process measurement and iterative planning adjustments, and the deployment is reported to improve task planning of maintenance teams and should reduce maintenance costs by 20%.
|
 |
Groupe Crédit Agricole | Banking and Financial Services | 80518 | $29.8B | France | QAD | Livejourney Process Mining | Process Mining | 2020 | n/a |
In 2020, Groupe Crédit Agricole implemented Livejourney Process Mining. Livejourney Process Mining in the Process Mining category was deployed to analyze and visualize event and transactional data in real time across selected operational processes and to create visibility into past, present, and future process states.
The implementation leveraged Process Mining capabilities for process discovery, conformance analysis, performance analytics, case level visualization, and predictive pattern detection to surface bottlenecks and compliance gaps. Functional focus included finance workflows such as O2C and P2P, customer experience pathways, helpdesk incident handling, and IT operations where event sequencing and cycle time analysis are central to operational oversight.
Data ingestion emphasized event log and transactional feed processing to build event based process models and live dashboards, enabling continuous monitoring and exception alerting without naming specific source systems. Operational coverage targeted finance, customer service, and IT teams, with instrumentation designed to support role based dashboards and drill down from aggregate metrics to individual case traces.
Governance and rollout centered on instituting process owners, standardized KPIs, and an operational cadence for review using Livejourney Process Mining visualizations and reports. The vendor capability set is positioned to improve compliance and performance and to deliver rapid return on investment by shortening insight to action cycles, while providing a foundation for ongoing process governance and continuous improvement.
|
 |
L'Oreal | Retail | 95000 | $50.5B | France | QAD | Livejourney Process Mining | Process Mining | 2020 | n/a |
In 2020, L'Oreal implemented Livejourney Process Mining. The Livejourney Process Mining platform was deployed to analyze and visualize operational event data in real time, targeting supply chain and finance workflows including O2C and P2P while extending visibility into customer experience, helpdesk, and IT process streams.
The implementation emphasized core process mining capabilities including automated process discovery, conformance checking, process variant analysis, performance monitoring, and interactive dashboards for root cause analysis. Livejourney Process Mining was configured to provide past, present, and projected intelligence through event-level visualization and streaming analytics, enabling operational teams to pinpoint bottlenecks and noncompliant process variants.
Operational coverage focused on cross-functional ingestion of transactional and event data from enterprise systems feeding supply chain, finance, customer service, and IT processes, with functional workflows instrumented for continuous monitoring. Governance was organized around centralized process monitoring and KPI review, leveraging Livejourney’s data mining expertise of over 15 years to help L'Oreal improve compliance and performance and deliver clear and quick ROI.
|
 |
La Poste | Professional Services | 250000 | $37.5B | France | QAD | Livejourney Process Mining | Process Mining | 2018 | n/a |
In 2018, La Poste implemented Livejourney Process Mining. The implementation focused on applying Livejourney Process Mining to customer interaction analysis and then extending coverage into financial, logistics, and industrial processes across the enterprise, reflecting La Poste’s large operational footprint and cross-functional improvement needs.
Deployment architecture emphasized event-driven process discovery and visualization, with Livejourney Process Mining ingesting event logs to generate interactive process maps, variant analysis, and conformance checking. Functional capabilities implemented included automated process discovery, root-cause analysis, KPI and operational dashboards, and time-based cycle analysis to support process owners and operational analysts.
The implementation integrated at the event and transactional trace level to produce cross-functional process views for mail logistics, customer service, and finance, enabling orchestration of follow-on process improvement activities across business units. Integrations were oriented to feed event-level sources into the Livejourney Process Mining platform consistent with standard Process Mining deployment patterns.
Governance emphasized embedding process owners and a central analysis function to interpret Livejourney Process Mining findings, prioritize remediation, and drive iterative pilots into broader rollouts. The deployment positioned Livejourney Process Mining as an enterprise process analysis capability for La Poste to surface and operationalize optimization opportunities across multiple domains.
|
 |
McKesson | Professional Services | 45000 | $400.0B | United States | QAD | Livejourney Process Mining | Process Mining | 2020 | n/a |
In 2020, McKesson implemented Livejourney Process Mining to instrument and visualize critical operational workflows across its distribution organization, leveraging Process Mining to create end to end transparency. The Livejourney Process Mining deployment targeted supply chain and core finance workflows, including order to cash and procure to pay, while also extending visibility into customer experience, helpdesk, and IT operations.
The Livejourney Process Mining platform was configured for continuous process discovery, conformance checking, variant analysis, and temporal performance monitoring, with interactive visualization to surface bottlenecks and compliance deviations. Configuration emphasized real time dashboards, root cause drilldown, and automated anomaly detection to enable operational teams to monitor and optimize process performance.
Data ingestion relied on event logs and transactional records exported from McKesson operational systems, enabling correlation of order, inventory, shipping and finance events into unified process maps. The implementation supported role based dashboards and alerts for operations, finance and customer service, aligning process intelligence with business function owners and daily operational workflows.
Governance was structured around centralized process owners and regular cadence reviews to translate discovery insights into corrective actions and updated standard operating procedures. The software platform analyzes and visualizes data in real time providing the ability to monitor and optimize performance and intelligence past, present, and future, and the vendor states this approach delivers clear and quick ROI for clients including McKesson.
|
 |
|
Automotive | 1250 | $1.5B | France | QAD | Livejourney Process Mining | Process Mining | 2019 | n/a |
|
|
|
|
Communications | 137000 | $52.0B | France | QAD | Livejourney Process Mining | Process Mining | 2018 | n/a |
|
|
|
|
Automotive | 170000 | $54.7B | France | QAD | Livejourney Process Mining | Process Mining | 2019 | n/a |
|
|
|
|
Transportation | 276000 | $45.6B | France | QAD | Livejourney Process Mining | Process Mining | 2018 | n/a |
|
Showing 1 to 9 of 9 entries
Buyer Intent: Companies Evaluating Livejourney Process Mining
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Livejourney Process Mining. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Livejourney Process Mining Coverage
Livejourney Process Mining is a Process Mining solution from QAD.
Companies worldwide use Livejourney Process Mining, from small firms to large enterprises across 21+ industries.
Organizations such as McKesson, Electricity of France, Renault Group, Orange and L'Oreal are recorded users of
Livejourney Process Mining for Process Mining.
Companies using Livejourney Process Mining are most concentrated in Professional Services, Utilities and Automotive, with adoption spanning over 21 industries.
Companies using Livejourney Process Mining are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Livejourney Process Mining across Americas, EMEA, and APAC.
Companies using Livejourney Process Mining range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 88.89%.
Customers of Livejourney Process Mining include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Livejourney Process Mining customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.