List of Loan Servicing Software Customers
San Juan Capistrano, 92675,
United States
Since 2010, our global team of researchers has been studying Loan Servicing Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loan Servicing Software for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loan Servicing Software for Loan Management include: First National Bank of Omaha, a United States based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, Bank of Hawaii, a United States based Banking and Financial Services organisation with 1877 employees and revenues of $716.0 million, Marlette Funding, a United States based Banking and Financial Services organisation with 150 employees and revenues of $21.0 million and many others.
Contact us if you need a completed and verified list of companies using Loan Servicing Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Loan Servicing Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bank of Hawaii | Banking and Financial Services | 1877 | $716M | United States | Loan Servicing Software | Loan Servicing Software | Loan Management | 2021 | n/a | In 2021, Bank of Hawaii implemented Loan Servicing Software in the Loan Management category by renewing its use of Black Knight's MSP servicing system and selecting Servicing Digital as the consumer-facing component. The implementation is focused on delivering timely, personalized mortgage and home information via web and mobile channels across the bank's Hawaii markets, and it directly supports loan servicing and customer service processes. The deployment pairs Black Knight MSP as the servicing core with Servicing Digital to enable consumer self-service and personalized communications. The configuration emphasizes servicing workflows, borrower account presentation, and digital self-service capability layers that surface account status, payment options, and home-related content to customers on web and mobile, while remaining tightly coupled to the servicing ledger and customer service interfaces. Operational scope covers loan servicing teams and customer support functions across Bank of Hawaii's Hawaii markets. Governance and rollout concentrated on integrating the consumer-facing Servicing Digital solution with MSP operations to standardize servicing and customer engagement workflows. The initiative is positioned to increase customer engagement and reduce servicing costs through improved self-service capabilities as stated by the bank. | |
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First National Bank of Omaha | Banking and Financial Services | 4500 | $1.5B | United States | Loan Servicing Software | Loan Servicing Software | Loan Management | 2021 | n/a | In 2021, First National Bank of Omaha contracted Black Knight's MSP servicing system along with Customer Service, Servicing Digital, AIP and Loss Mitigation as its Loan Servicing Software in the Loan Management category. The engagement targets mortgage and home equity loan servicing across the United States and explicitly covers loan servicing and customer care processes. The Loan Servicing Software relationship is positioned to support servicers and borrowers through integrated servicing and customer-facing capabilities. Deployment emphasized Black Knight MSP as the core servicing engine with complementary modules for customer service workflow, digital borrower channels via Servicing Digital, automated decisioning and analytics through AIP, and specialized loss mitigation processing. Configuration work focused on standard servicing workflows, borrower interaction routing, digital enrollment and servicing event orchestration, consistent with Loan Management functional patterns. Operational coverage is frontline servicer operations and customer care teams in the United States, aligning servicing operations, borrower communications and loss mitigation functions under a common servicing platform. Governance and process changes accompanied the implementation to improve regulatory compliance and to standardize servicing and borrower communication workflows. The program is intended to improve self service, analytics and operational efficiency for servicers and borrowers. | |
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Marlette Funding | Banking and Financial Services | 150 | $21M | United States | Loan Servicing Software | Loan Servicing Software | Loan Management | 2019 | n/a | In 2019 Marlette Funding implemented Loan Servicing Software from LoanPro to support Best Egg personal loans. The Loan Servicing Software provides the core servicing platform for loan lifecycle management and is positioned in the Loan Management category. Deployment used LoanPro's cloud based platform to enable flexible repayment options, real time payment processing, and improved customer self service channels, with an implementation focus on loan servicing, payments, and customer facing processes in the United States. Functional capabilities configured included account servicing workflows, payment processing and reconciliation, borrower portal self service, and automation of routine servicing tasks consistent with Loan Management best practices. Operational scope centered on servicing and customer service teams managing Best Egg personal loans across the United States, with configuration to support multiple repayment plans and real time transactions. Vendor communications described increased automation and operational efficiency as outcomes, and governance emphasis targeted standardized servicing workflows and process automation to reduce manual handoffs and enforce servicing controls. |
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