List of LoungeUp Customers
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United States
Since 2010, our global team of researchers has been studying LoungeUp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LoungeUp for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LoungeUp for CRM include: Groupe Barriere, a France based Leisure and Hospitality organisation with 7000 employees and revenues of $1.43 billion, Pairi Daiza, a Belgium based Leisure and Hospitality organisation with 353 employees and revenues of $74.0 million, Les Ormes, Domaine & Resort, a France based Leisure and Hospitality organisation with 100 employees and revenues of $10.0 million, Seca, a Spain based Leisure and Hospitality organisation with 91 employees and revenues of $10.0 million, Hotel Monville Canada, a Canada based Leisure and Hospitality organisation with 120 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using LoungeUp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LoungeUp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alfred Sommier | Leisure and Hospitality | 29 | $5M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2023 | n/a |
In 2023, Alfred Sommier implemented LoungeUp as its CRM on the company website. The small French leisure and hospitality operator with 29 employees and 5,000,000 in revenue is using LoungeUp on its public site to capture and manage guest interactions and contact information.
The LoungeUp deployment centralizes guest profiles, contact management and segmentation, leveraging CRM capabilities such as consent capture, direct messaging and campaign targeting configured for reservation and guest communications. The integration is explicitly web embedded on the Alfred Sommier website to collect booking metadata and guest contact details, and operationally it supports front desk, reservations and marketing teams.
Governance and operational configuration emphasize profile hygiene, consent management and role based access controls for guest facing staff, with workflows organized around guest lifecycle events, automated communications and segmented lists for onsite services and marketing.
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Belfry | Leisure and Hospitality | 15 | $2M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2023 | n/a |
In 2023, Belfry implemented LoungeUp as its CRM, deploying the LoungeUp application on its public website to centralize guest communications and capture reservation-related interactions. The implementation uses the vendor's cloud-hosted SaaS delivery model with LoungeUp embedded into the Belfry website, routing web-initiated messages and form submissions into a single guest profile datastore for downstream servicing and marketing workflows.
Configuration emphasized CRM capabilities typical for hospitality, including centralized guest profile management, booking and prearrival messaging, and basic marketing automation and campaign templates within LoungeUp. Operational scope covers front desk and small marketing operations at Belfry's France site, with administrative accounts and role-based access configured for staff, standardized messaging workflows for reservation follow-ups, and a phased rollout that combined on-site training and configuration tuning during go-live.
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Bohemia Suites & Spa | Leisure and Hospitality | 150 | $5M | Spain | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2023 | n/a |
In 2023 Bohemia Suites & Spa implemented LoungeUp as a CRM to embed guest engagement capabilities directly on the hotel website. The initial deployment focused on a web‑facing LoungeUp widget and administrative console, delivering centralized guest profile capture, contact database management, and targeted guest communications workflows through the web channel.
Operational scope included marketing and front desk functions, with configuration to route web leads into segmented campaign lists and to manage multi-channel messaging from the LoungeUp interface. Rollout governance emphasized data capture standards and campaign approval workflows, using phased activation on the public site and staff configuration sessions to operationalize the CRM for guest engagement and campaign orchestration.
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Bourgogne and Montana | Leisure and Hospitality | 14 | $3M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2025 | n/a |
In 2025, Bourgogne and Montana implemented LoungeUp as its CRM, deploying the LoungeUp application on their public website to centralize guest interactions for the small Leisure and Hospitality operator with 14 employees and EUR 3,000,000 in revenue. The deployment positions LoungeUp as the primary CRM for customer relationship workflows and guest communication on the company website.
Configuration focused on core CRM capabilities typical for the category, including consolidated guest profile management, automated pre-arrival and post-stay messaging, and campaign segmentation and targeting for direct marketing. The implementation included setup of web-embedded capture points on the site to feed guest records into LoungeUp and configuration of messaging templates and scheduling to support reservation-related communications.
Operational scope spans front desk operations, guest services, and the property level marketing function, with a single-site oriented architecture appropriate to a 14-person organization. Governance centered on centralized guest data stewardship, simple role-based access for staff, and workflow standardization for reservation communications and guest follow-up, with rollout delivered as an on-site website integration and administrative configuration within LoungeUp.
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Citadines Melbourne On Bourke | Leisure and Hospitality | 6 | $1M | Australia | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2021 | n/a |
In 2021, Citadines Melbourne On Bourke implemented LoungeUp as its CRM, deploying the application on the property website to capture guest interactions and centralize contact records. The LoungeUp CRM is used directly through the website interface to collect web-originated reservations and inquiries, and to create unified guest profiles accessible to property staff.
Functional modules deployed include guest profile management, direct guest messaging and transactional notifications, segmentation for targeted communications, consent and preference capture, and basic reporting for guest activity. Operational coverage is property level, supporting front desk, reservations, and guest services teams, and governance focused on standardizing website data capture and routing workflows so inbound queries and bookings are recorded and managed within LoungeUp CRM.
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Leisure and Hospitality | 85 | $4M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2025 | n/a |
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Leisure and Hospitality | 7000 | $1.4B | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2021 | n/a |
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Leisure and Hospitality | 120 | $10M | Canada | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2025 | n/a |
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Leisure and Hospitality | 17 | $2M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2021 | n/a |
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Leisure and Hospitality | 100 | $10M | France | D-EDGE Hospitality Solutions | LoungeUp | CRM | 2021 | n/a |
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Buyer Intent: Companies Evaluating LoungeUp
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