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List of M-Files QMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Burra Foods Australia Consumer Packaged Goods 187 $230M Australia M-Files M-Files QMS Document Management 2022 Tata Consultancy Services (TCS)
In 2022, Burra Foods Australia implemented M-Files QMS as its Document Management solution to centralize document management and automate workflows across quality and operations. The deployment emphasized centralized document control, automated approval and versioning workflows, and structured handling of incident records within the company's Australian operations. The implementation was delivered in Australia with partner Element3 and involved Tata Consultancy Services as the systems integrator. M-Files QMS was configured to provide controlled document repositories, workflow automation for quality procedures and operational documents, and routing of incident and corrective action records into quality workflows. Governance and process changes accompanied the technical rollout, replacing previously manual document control processes with standardized workflows and approval routing. According to the vendor case study, the project achieved a reported 50% reduction in time spent managing and controlling documents and improved incident management, enabling more streamlined document control and support for growth.
PHOENIX Group Life Sciences 48478 $51.0B Germany M-Files M-Files QMS Document Management 2022 n/a
In 2022 PHOENIX Group implemented M-Files QMS to harmonize an electronic Quality Management System across 29 European countries. PHOENIX Group implemented M-Files QMS, a Document Management solution, to centralize quality documentation, compliance workflows, and audit evidence for GDP and GMP regulated operations. The deployment established a standardized M-Files vault that covers core Document Management functions along with explicit modules for non-conformance and CAPA, change management, and audit management. The configuration emphasizes metadata-driven classification, version control, and structured records management to support controlled document lifecycles and quality records retention. Rollout was executed incrementally across affiliates, with the vault and module set deployed per country affiliate as part of a coordinated program. Operational scope focused on Quality and Compliance teams across PHOENIX Group European sites, and the implementation reduced reliance on paper-based processes while streamlining audit preparation. Governance centered on a single standardized vault architecture and consistent configuration standards to enforce uniform workflows and change control across affiliates. The move to M-Files QMS improved audit readiness, supported GDP and GMP compliance, and delivered significant cost savings as reported by the vendor case study.
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FAQ - APPS RUN THE WORLD M-Files QMS Coverage

M-Files QMS is a Document Management solution from M-Files.

Companies worldwide use M-Files QMS, from small firms to large enterprises across 21+ industries.

Organizations such as PHOENIX Group and Burra Foods Australia are recorded users of M-Files QMS for Document Management.

Companies using M-Files QMS are most concentrated in Life Sciences and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using M-Files QMS are most concentrated in Germany and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of M-Files QMS across Americas, EMEA, and APAC.

Companies using M-Files QMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of M-Files QMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified M-Files QMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.