List of M3 Labor Management Customers
Gainesville, 30507, GA,
United States
Since 2010, our global team of researchers has been studying M3 Labor Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased M3 Labor Management for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using M3 Labor Management for Time and Attendance include: Dunn Hospitality Group, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $13.0 million, Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel, a United States based Leisure and Hospitality organisation with 80 employees and revenues of $8.0 million, Embassy Suites by Hilton Tysons Corner, a United States based Leisure and Hospitality organisation with 40 employees and revenues of $4.0 million, Hampton Inn & Suites Annapolis, a United States based Leisure and Hospitality organisation with 45 employees and revenues of $4.0 million, DoubleTree Suites Philadelphia West, a United States based Leisure and Hospitality organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using M3 Labor Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The M3 Labor Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DoubleTree Suites Philadelphia West | Leisure and Hospitality | 20 | $2M | United States | M3 | M3 Labor Management | Time and Attendance | 2015 | n/a |
In 2015 DoubleTree Suites Philadelphia West deployed M3 Labor Management to address Time and Attendance for hotel human resources and payroll operations. The implementation occurred while a Dual Property Human Resources Manager oversaw both the DoubleTree Philadelphia West in Plymouth Meeting PA and the Embassy Suites Tysons Corner in Vienna VA, processing bi-weekly payroll and benefits for staffs averaging 100 and 80 employees respectively.
Configuration centered on core Time and Attendance capabilities including time capture, timecard management, shift scheduling, labor rule enforcement, and payroll export functionality, aligned with standard timekeeping workflows. The property used M3 Labor Management alongside M3 Timesaver programs to standardize timekeeping and to manage day to day clocking, edits, and approvals across operational departments such as front desk, housekeeping, food and beverage, and maintenance.
Operationally the time and attendance deployment operated alongside ADP Vantage for payroll administration, with M3 systems used to produce validated payroll-ready time records for bi-weekly processing. The scope included cross-property coordination under a single HR lead, supporting hotel renovation activity and multiple acquisition and disposition events during the same period.
Governance and rollout were led by the Dual Property Human Resources Manager who implemented training to comply with HEI standards and Hilton brand standards, administered performance management workflows, and enforced legal compliance across departments. During this period the HR manager reported a 9% improvement in Associate Opinion Survey scores at the DoubleTree within the first year.
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Dunn Hospitality Group | Leisure and Hospitality | 150 | $13M | United States | M3 | M3 Labor Management | Time and Attendance | 2014 | n/a |
In 2014, Dunn Hospitality Group implemented M3 Labor Management, a Time and Attendance application, after years of operating with manual reporting and nightly spreadsheet processes. Dunn Hospitality Group had already adopted M3 Accounting Core in 2011 to centralize financial and operational reporting across its portfolio of 41 hotels, and the 2014 deployment extended M3’s cloud platform into core labor operations.
The M3 Labor Management implementation delivered standard Time and Attendance capabilities including attendance tracking, labor management reporting, and tools to monitor daily labor costs from time clock to paycheck. The project emphasized configurable, hotelier focused reporting with custom report design for hours and overtime, and a PMS dashboard that consolidated operational controls for hotel managers. The narrative explicitly references M3 Labor Management and the Accounting Core as coexisting modules within Dunn’s operational stack, and notes a planned rollout of M3 Insight for interactive dashboards and ad hoc analytics.
Integrations were executed around property operations and partner management tools, with M3’s platform integrated into the PMS dashboard to present managers with a single interface for labor and property metrics. Operational coverage included human resources, accounting and hotel management teams across Dunn’s multiple brands and 41 properties, shifting daily reporting work from managers to the centralized cloud system. Governance and workflow changes centered on moving nightly manual entry and spreadsheet consolidation into automated reporting streams, and enabling HR and operations to design and distribute standardized labor reports.
Outcomes described by the company include reduced manual reporting effort, consolidated manager workflows, and the ability to access labor information without manual exports once Insight is implemented. Dunn Hospitality Group uses M3 Labor Management to streamline day to day labor administration and to align labor analytics with accounting processes, maintaining hospitality specific reporting requirements within a cloud based Time and Attendance architecture.
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Embassy Suites by Hilton Tysons Corner | Leisure and Hospitality | 40 | $4M | United States | M3 | M3 Labor Management | Time and Attendance | 2015 | n/a |
In 2015, Embassy Suites by Hilton Tysons Corner deployed M3 Labor Management to centralize property-level workforce scheduling and time tracking. M3 Labor Management, a Time and Attendance application, was configured to reflect hotel staffing patterns for a 40-employee property and to provide standardized time capture and schedule management across frontline shifts.
The implementation included modules for clock-in and clock-out time capture, schedule building, labor rule enforcement, and payroll export, along with supervisor and HR reporting for attendance and labor cost visibility. The deployment integrated with ADP Vantage for bi-weekly payroll processing and leveraged prior use of M3 Timesaver programs for time collection and export alignment.
Operational scope covered HR and payroll functions across hotel departments, with configuration and training focused at the manager and supervisor levels. Governance emphasized manager-level configuration control, routine reporting to HR for attendance and performance workflows, and training for front-line supervisors to ensure consistent timekeeping and schedule adherence.
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Hampton Inn & Suites Annapolis | Leisure and Hospitality | 45 | $4M | United States | M3 | M3 Labor Management | Time and Attendance | 2013 | n/a |
In 2013 Hampton Inn & Suites Annapolis implemented M3 Labor Management, a Time and Attendance application. The property is a 45-employee hotel in the United States and used M3 Labor Management to centralize hourly time capture and scheduling for its hotel operations.
The deployment focused on core Time and Attendance capabilities, including electronic clocking, shift scheduling, attendance rule enforcement, labor cost and variance reporting, and payroll-ready time export configurations. M3 Labor Management was configured to mirror departmental structures and manager approval workflows, and to support labor targets tied to departmental P and L responsibilities.
The hotel environment also included Timesaver, Inn-Flow and Profitsword systems which the General Manager cited as part of the operational toolset, indicating coexisting workforce, property management, and financial applications. Operational coverage centered on front desk, housekeeping and operations management, with supervisors and the General Manager using the system for schedule creation, shift adjustments and attendance oversight.
Governance and process changes emphasized manager training, supervisor performance oversight and enforcement of attendance policies, aligned with broader responsibilities for contracts, license renewal and OSHA compliance. During the General Manager's tenure the property reported a 90% decrease in turnover, service scores improving from 44% to 77% within six months, and a 1.87% RevPAR increase in 2019, while the GM noted strong knowledge of M3 Labor Management among core operational competencies.
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Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel | Leisure and Hospitality | 80 | $8M | United States | M3 | M3 Labor Management | Time and Attendance | 2018 | n/a |
In 2018, Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel implemented M3 Labor Management in the Time and Attendance category to consolidate employee time capture and support payroll processing across the property. The deployment covered labor data collection for roughly 80 employees and was positioned to support biweekly payroll and benefits administration used by the hotel accounting team.
M3 Labor Management was configured to capture shift hours, accruals and scheduling information while providing a payroll interface into the existing M3 Accounting ERP. The application was used to feed labor cost and payroll data into monthly and quarterly financial close routines, including accruals and journal entries prepared by the Financial Controller, and to support routine variance analysis versus budget and forecast.
Operationally the implementation integrated labor records with hotel accounting workflows, tying time and attendance outputs to the daily night audit package, Daily Revenue Report review, and general ledger posting and reconciliations for cash, accounts receivable and sales tax. Scope included the hotel accounting department, biweekly payroll for all hotel employees, and cross functional coordination with senior management for alignment of labor with revenue and occupancy forecasts.
Governance was centered on the Financial Controller who established and maintained M3 Accounting ERP and M3 Labor Management processes, supervised one accounting staff, and enforced payroll controls, reconciliation steps and billing and receivables follow through. The rollout emphasized process standardization for payroll preparation, KPI reporting such as ADR and RevPAR, and documented collection and dispute workflows for accounts receivable.
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Leisure and Hospitality | 10 | $1M | United States | M3 | M3 Labor Management | Time and Attendance | 2016 | n/a |
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