List of MACH Order Management Customers
Cincinnati, 45241, OH,
United States
Since 2010, our global team of researchers has been studying MACH Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MACH Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MACH Order Management for Order Management include: RJ Matthews, a United States based Distribution organisation with 80 employees and revenues of $50.0 million, Jeffers Pet, a United States based Retail organisation with 120 employees and revenues of $12.0 million, Shiffler Equipment, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Mint Julep Boutique, LLC, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Battery Mart, a United States based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using MACH Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MACH Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Battery Mart | Retail | 30 | $3M | United States | MACH Software | MACH Order Management | Order Management | 2014 | n/a |
In 2014, Battery Mart implemented MACH Order Management to process and analyze approximately 200 online orders per day. The MACH Order Management application was configured to capture online storefront orders, perform order validation and data analysis, and execute automated decisioning to prevent fraudulent transactions. Implementation concentrated on operationalizing Order Management workflows for order capture, verification, and processing.
Operational scope focused on the company's online sales channel, with MACH Order Management supporting order processing, fraud detection, and fulfillment coordination across customer service and operations functions. Governance included configuring rule based screening and data analysis pipelines to flag suspect orders and surface alerts for manual review. The deployment emphasized continuous order monitoring and automated decision workflows within the Order Management system.
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Jeffers Pet | Retail | 120 | $12M | United States | MACH Software | MACH Order Management | Order Management | 2010 | n/a |
In 2010, Jeffers Pet implemented MACH Order Management from MACH Software to support Order Management for customer service and e-commerce order entry. The implementation operated within Jeffers Pet's online sales and support workflows where staff managed an average of 200 live chat customers a day, addressed minor website problems, handled customer complaints and resolved online checkout issues. Staff maintained customer records and input orders directly using MACH Order Management, establishing the application as the central order entry and customer data repository.
Configuration focused on order capture, customer record maintenance and checkout orchestration, aligning order management workflows with live chat case handling and manual order entry processes. Operational governance rested with the retailer's customer service and e-commerce teams, who performed day to day order input, customer record updates and issue triage through the MACH Software platform. The implementation emphasized consolidating order processing and customer service touchpoints into a single Order Management application to streamline transactional and support workflows.
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Mint Julep Boutique, LLC | Retail | 50 | $5M | United States | MACH Software | MACH Order Management | Order Management | 2012 | n/a |
In 2012, Mint Julep Boutique, LLC implemented MACH Order Management to centralize order processing and inventory workflows. The deployment used MACH Order Management as the core Order Management system supporting order capture, inventory reconciliation, and fulfillment functions for a 50 person retail operation.
Configuration focused on order processing and inventory reconciliation workflows, with explicit controls to minimize inventory errors prior to handoff to the Stow team. Operational practices included transaction export and reconciliation using Microsoft Excel alongside MACH Order Management, and procedural checks to flag discrepancies before items were disputed to the floor area.
Operational coverage spanned inventory, the Stow team, customer service, and sales floor coordination, with documented activity from October 2014 to present highlighting accomplishments in problem solving and error reduction. Governance emphasized team-level ownership and individual accountability, with staff working both collaboratively and independently under minimal supervision while using MACH Order Management for day to day Order Management operations.
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Distribution | 80 | $50M | United States | MACH Software | MACH Order Management | Order Management | 2012 | n/a |
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Retail | 50 | $5M | United States | MACH Software | MACH Order Management | Order Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating MACH Order Management
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