List of MACH Order Management Customers
MACH Software
4000 Executive Park Drive, Suite 400,
Cincinnati, 45241, OH,
United States
Cincinnati, 45241, OH,
United States
1 513-563-7300
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying MACH Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MACH Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MACH Order Management for Order Management include: RJ Matthews, a United States based Distribution organisation with 80 employees and revenues of $50.0 million, Jeffers Pet, a United States based Retail organisation with 120 employees and revenues of $12.0 million, Shiffler Equipment, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Mint Julep Boutique, LLC, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Battery Mart, a United States based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using MACH Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MACH Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Battery Mart | Retail | 30 | $3M | United States | MACH Software | MACH Order Management | Order Management | 2014 | n/a |
In 2014, Battery Mart implemented MACH Order Management to process and analyze approximately 200 online orders per day. The MACH Order Management application was configured to capture online storefront orders, perform order validation and data analysis, and execute automated decisioning to prevent fraudulent transactions. Implementation concentrated on operationalizing Order Management workflows for order capture, verification, and processing.
Operational scope focused on the company's online sales channel, with MACH Order Management supporting order processing, fraud detection, and fulfillment coordination across customer service and operations functions. Governance included configuring rule based screening and data analysis pipelines to flag suspect orders and surface alerts for manual review. The deployment emphasized continuous order monitoring and automated decision workflows within the Order Management system.
|
 |
Jeffers Pet | Retail | 120 | $12M | United States | MACH Software | MACH Order Management | Order Management | 2010 | n/a |
In 2010, Jeffers Pet implemented MACH Order Management from MACH Software to support Order Management for customer service and e-commerce order entry. The implementation operated within Jeffers Pet's online sales and support workflows where staff managed an average of 200 live chat customers a day, addressed minor website problems, handled customer complaints and resolved online checkout issues. Staff maintained customer records and input orders directly using MACH Order Management, establishing the application as the central order entry and customer data repository.
Configuration focused on order capture, customer record maintenance and checkout orchestration, aligning order management workflows with live chat case handling and manual order entry processes. Operational governance rested with the retailer's customer service and e-commerce teams, who performed day to day order input, customer record updates and issue triage through the MACH Software platform. The implementation emphasized consolidating order processing and customer service touchpoints into a single Order Management application to streamline transactional and support workflows.
|
 |
Mint Julep Boutique, LLC | Retail | 50 | $5M | United States | MACH Software | MACH Order Management | Order Management | 2012 | n/a |
In 2012, Mint Julep Boutique, LLC implemented MACH Order Management to centralize order processing and inventory workflows. The deployment used MACH Order Management as the core Order Management system supporting order capture, inventory reconciliation, and fulfillment functions for a 50 person retail operation.
Configuration focused on order processing and inventory reconciliation workflows, with explicit controls to minimize inventory errors prior to handoff to the Stow team. Operational practices included transaction export and reconciliation using Microsoft Excel alongside MACH Order Management, and procedural checks to flag discrepancies before items were disputed to the floor area.
Operational coverage spanned inventory, the Stow team, customer service, and sales floor coordination, with documented activity from October 2014 to present highlighting accomplishments in problem solving and error reduction. Governance emphasized team-level ownership and individual accountability, with staff working both collaboratively and independently under minimal supervision while using MACH Order Management for day to day Order Management operations.
|
 |
RJ Matthews | Distribution | 80 | $50M | United States | MACH Software | MACH Order Management | Order Management | 2012 | n/a |
In 2012 RJ Matthews implemented MACH Order Management. The deployment focused on warehouse order fulfillment and shipping, with MACH Order Management used as the core Order Management system to operationalize pick and pack activity and shipping label generation.
The implementation configured pick sheet generation, scan based item verification, packing workflows and label printing as primary functional modules, and operators routinely toggle between computer screens and programs to manage work queues. Floor staff scan items, check quality, pack and label boxes, and place cartons on the conveyor for shipment, reflecting a pick to pack operational pattern used throughout daily operations.
Operational integrations include handheld barcode scanners and label printers on the warehouse floor, and the application orchestrates picking work assignments and packing checklists for warehouse and shipping staff. Physical handling workflows incorporate skids and skid jacks for large loads and three point contact ladder procedures for elevated storage, aligning operational standard operating procedures with system tasking.
Governance emphasizes procedural safety and task sequencing, with documented requirements for scanning, quality checks and labeling before release to the belt, and employees maintain long duration physical shifts of 12 to 13 hours on the floor. The workforce holds a Hazard Certified credential dated Feb 2020 good for 3 years, which aligns site safety governance to the operational use of MACH Order Management.
|
 |
Shiffler Equipment | Retail | 50 | $5M | United States | MACH Software | MACH Order Management | Order Management | 2010 | n/a |
In 2010, Shiffler Equipment deployed MACH Order Management to support its quoting, field assessments, and order fulfillment workflows. MACH Order Management served as the company’s Order Management application to coordinate sales and operations for K12 schools and colleges and to manage territory-based customer engagements.
The implementation focused on core order capture and quote management capabilities, with configuration of product catalog structures and territory-linked customer records. Functional modules implemented in MACH Order Management included quote generation, customer database management, field service job tracking, and order entry templates to support turnkey project work and parts fulfillment.
MACH Order Management operated alongside Microsoft CRM and Microsoft Office, with Microsoft CRM used for customer contact records and Office applications supporting documentation and quote preparation. Operational coverage centered on sales, field service, and fulfillment teams, and workflows were designed to coordinate on site field assessments with procurement interactions across multiple manufacturers.
Governance emphasized centralized customer master data and territory assignment rules to maintain consistent quoting and order records, and change control for product and pricing updates. Rollout integrated MACH Order Management into existing sales and field processes to standardize quote production, order processing, and fulfillment task handoffs.
|
Showing 1 to 5 of 5 entries
Buyer Intent: Companies Evaluating MACH Order Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating MACH Order Management. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD MACH Order Management Coverage
MACH Order Management is a Order Management solution from MACH Software.
Companies worldwide use MACH Order Management, from small firms to large enterprises across 21+ industries.
Organizations such as RJ Matthews, Jeffers Pet, Shiffler Equipment, Mint Julep Boutique, LLC and Battery Mart are recorded users of
MACH Order Management for Order Management.
Companies using MACH Order Management are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.
Companies using MACH Order Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MACH Order Management across Americas, EMEA, and APAC.
Companies using MACH Order Management range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of MACH Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MACH Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.