List of Mad Mobile Concierge Customers
Tampa, 33607, FL,
United States
Since 2010, our global team of researchers has been studying Mad Mobile Concierge customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mad Mobile Concierge for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mad Mobile Concierge for Point Of Sale include: Ashley Furniture, a United States based Manufacturing organisation with 35000 employees and revenues of $10.30 billion, Stein Mart, a United States based Retail organisation with 5000 employees and revenues of $1.24 billion, Helzberg Diamonds, a United States based Retail organisation with 2500 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Mad Mobile Concierge, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mad Mobile Concierge customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ashley Furniture | Manufacturing | 35000 | $10.3B | United States | Mad Mobile | Mad Mobile Concierge | Point Of Sale | 2016 | n/a |
In 2016, Ashley HomeStore, part of Ashley Furniture, implemented Mad Mobile Concierge as a Point Of Sale application to introduce mobile POS, endless aisle, and assisted selling capabilities for store associates. The deployment targeted retail clienteling and sales workflows, positioning Mad Mobile Concierge to support mobile-enhanced checkout and omnichannel fulfillment across the retailer's store footprint.
The implementation encompassed Mad Mobile Concierge modules for mobile point of sale, assisted selling and clienteling CRM functionality, and endless-aisle merchandising to allow associates to complete transactions and capture customer context on the sales floor. Functional configuration emphasized checkout workflow mobility, customer record access for personalized selling, and order capture for omnichannel fulfillment scenarios.
Operational rollout was scoped to Ashley HomeStore locations in the United States with a nationwide and international rollout planned for 2017, focusing on store associates as primary users. The Point Of Sale deployment was oriented around in-store assisted selling and omnichannel order capture, aligning front-line sales operations with fulfillment processes to enable mobile checkout and order orchestration from the store.
Governance and rollout planning centered on aligning clienteling and checkout processes at the store level, with program management directed toward associate enablement and operational integration of mobile POS workflows. The project narrative emphasizes Mad Mobile Concierge as the Point Of Sale instrument for transforming in-store assisted selling and omnichannel checkout capability within Ashley HomeStore operations.
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Helzberg Diamonds | Retail | 2500 | $500M | United States | Mad Mobile | Mad Mobile Concierge | Point Of Sale | 2018 | n/a |
In 2018, Helzberg Diamonds implemented Mad Mobile Concierge as its Point Of Sale application, rolling the mobile clienteling and assisted selling solution across all stores in the United States. The deployment provisioned store associates with mobile access to product and customer data to support clienteling workflows and assisted selling at the point of interaction.
The Mad Mobile Concierge implementation emphasized retail point of sale and clienteling capabilities, with configuration focused on mobile product catalog access, customer profile retrieval, and assisted selling workflows that enable associates to reference inventory and customer history while engaging shoppers. The architecture centered on associate handheld devices and in-store connectivity, enabling transaction initiation and customer engagement to occur on the sales floor rather than exclusively at fixed registers.
Operational coverage included every Helzberg Diamonds store in the United States and targeted store associate and sales floor functions, embedding clienteling into daily selling processes and associate governance. The vendor reported a positive impact on the in-store shopping experience after the rollout, reflecting an outcome tied to improved mobile access to product and customer information.
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Stein Mart | Retail | 5000 | $1.2B | United States | Mad Mobile | Mad Mobile Concierge | Point Of Sale | 2019 | n/a |
In 2019, Stein Mart deployed Mad Mobile Concierge as a Point Of Sale solution across its U.S. store footprint. The rollout placed Mad Mobile Concierge on iPads in all 283 stores to enable Mobile POS and Endless Aisle selling, positioning the application to support retail POS and clienteling CRM and sales workflows.
Mad Mobile Concierge was configured to enable mobile checkout, associate-led clienteling, and endless aisle product lookup workflows consistent with Point Of Sale category functionality. The implementation emphasized device-based POS on iPads and the consolidation of associate sales workflows and customer engagement capabilities into store operations.
Rollout covered all 283 Stein Mart locations in the United States with centralized device deployment and store-level operational use. Per the vendor press release, the deployment coincided with higher average order values and increased private label credit card enrollments, and it directly affected store sales operations, merchandising touchpoints, and CRM-driven clienteling processes.
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Buyer Intent: Companies Evaluating Mad Mobile Concierge
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