List of Marand CRM Customers
Ljubljana, 1000,
Slovenia
Since 2010, our global team of researchers has been studying Marand CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Marand CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Marand CRM for CRM include: Moscow Department of Information Technology Russia, a Russia based Government organisation with 500 employees and revenues of $3.24 billion, Telekom, a Slovenia based Communications organisation with 2103 employees and revenues of $680.0 million, A1 Slovenia, a Slovenia based Communications organisation with 500 employees and revenues of $280.0 million and many others.
Contact us if you need a completed and verified list of companies using Marand CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Marand CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A1 Slovenia | Communications | 500 | $280M | Slovenia | Marand | Marand CRM | CRM | 2002 | Marand |
In 2002, A1 Slovenia implemented Marand CRM as part of a carrier-grade VoiceXML customer engagement deployment for the Slovenian mobile operator Mobitel. The Marand CRM implementation supported a VoiceXML platform that was delivered to enable voice self-care and subscriber services across the operator's customer engagement channels.
Marand acted as system integrator alongside PipeBeach to deploy the VoiceXML customer engagement layer, this delivery included configuration and orchestration of voice application flows and IVR-driven self-service. CRM and BSS usage is inferred from the broader telecom context, indicating Marand CRM was used to support subscriber management, customer engagement workflows, and voice self-care orchestration typical of CRM deployments in telecommunications.
The deployment was carrier-grade in architecture and integrated with the operator's telephony and voice processing environment to route subscriber voice interactions into CRM-driven workflows. Operational scope covered customer service and subscriber operations within the mobile operator, with Marand and PipeBeach responsible for system integration and operator teams responsible for ongoing operational ownership.
Governance focused on joint SI delivery and handoff to the operator for subscriber service management, rollout prioritized voice self-care and automated subscriber services. The implementation of Marand CRM in 2002 enabled voice self-care and subscriber services as part of the operator's customer engagement capabilities.
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Moscow Department of Information Technology Russia | Government | 500 | $3.2B | Russia | Marand | Marand CRM | CRM | 2012 | Ibs |
In 2012, the Moscow Department of Information Technology Russia engaged Marand and systems integrator Ibs to supply the Think!Med/Think!EHR platform as the backbone for the Moscow City e-Health program. Marand CRM is referenced here as an inferred Marand application, labeled as CRM, reflecting Marand's broader enterprise software portfolio rather than an explicitly documented CRM deployment in the original e-Health announcement.
The documented deployment scope covered roughly 11 million residents and about 130,000 clinical and administrative users across hundreds of institutions, indicating citywide, multi site operational coverage. Where Marand CRM is inferred to have been used alongside Think!Med/Think!EHR, category aligned CRM capabilities would typically include contact and case management, patient outreach and engagement workflows, referral and appointment coordination, and role based access tied to clinical identities. These functions align with CRM functional terminology and support administrative and patient relationship workflows adjacent to core EHR processes.
Integration and governance signals are explicit for the Think!Med/Think!EHR backbone, with Ibs positioned as the systems integrator for platform delivery, implying centralized municipal IT oversight and clinical governance to manage data flows and access across institutions. Because Marand CRM is an inferred component rather than an explicitly stated product in the source, it should be treated as a potential adjunct to the documented EHR architecture for relationship management and administrative coordination within the Marand and Ibs delivered solution.
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Telekom | Communications | 2103 | $680M | Slovenia | Marand | Marand CRM | CRM | 2004 | n/a |
In 2004 Telekom implemented Marand CRM to centralise subscriber data and ordering across the operator in Slovenia, deploying the Marand CRM application to address enterprise CRM and fulfillment needs. The engagement is explicitly described as a CRM implementation and targeted the operator-wide consolidation of customer and order information.
The implementation delivered discrete functional modules including party and customer master functions, a product catalog, and ordering and fulfillment components. Configuration work emphasized a unified subscriber party model, centralized product catalog management, and order capture and fulfillment workflows to support end-to-end order processing.
Operational coverage focused on Telekom Slovenije across Slovenia, with the Marand CRM footprint intended to support customer care, order management and provisioning as part of operator-wide BSS capabilities. The unified fulfilment and CRM components were positioned as the foundation for a broader BSS transformation, aligning customer, product and order data across operational domains.
The rollout experienced delays during execution, a governance and program management risk documented in industry reporting. Industry case material cites measurable operational gains from the program, specifically faster installations, attributable to the unified fulfilment and CRM components implemented by Marand CRM.
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