List of Meltwater Social Media Management Customers
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United States
Since 2010, our global team of researchers has been studying Meltwater Social Media Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Meltwater Social Media Management for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Meltwater Social Media Management for Marketing Automation include: Shiseido, a Japan based Retail organisation with 46000 employees and revenues of $6.14 billion, MailChimp, a United States based Professional Services organisation with 1200 employees and revenues of $200.0 million, Domino S Pizza France, a France based Leisure and Hospitality organisation with 53 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Meltwater Social Media Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Meltwater Social Media Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Domino S Pizza France | Leisure and Hospitality | 53 | $7M | France | Meltwater | Meltwater Social Media Management | Marketing Automation | 2021 | n/a |
In 2021, Domino S Pizza France implemented Meltwater Social Media Management to bring social media operations in-house and replace its external agency, aligning these efforts under a Marketing Automation program. The rollout centralized monitoring, publishing, engagement and influencer campaign management for the France market, shifting ownership of daily social operations to the internal marketing team.
The deployment leveraged Meltwater Monitor, Engage and Klear as explicit modules, with Meltwater Social Media Management configured to deliver social listening, scheduled publishing and community response workflows. Functional capabilities implemented included conversation tracking, real time engagement handling, influencer identification and campaign orchestration.
Operational coverage focused on marketing, community management and influencer relations across France, consolidating previously distributed workflows into a single platform for the team. Governance changes included moving publishing approvals and response SLAs in house and replacing agency-managed campaign execution with internal orchestration.
The implementation outcome reported by the vendor included a 5,000% increase in engagement on a single campaign, reflecting the combined use of Monitor, Engage and Klear to concentrate social listening, engagement and influencer activities under Meltwater Social Media Management.
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MailChimp | Professional Services | 1200 | $200M | United States | Meltwater | Meltwater Social Media Management | Marketing Automation | 2019 | n/a |
In 2019 MailChimp implemented Meltwater Social Media Management to formalize social monitoring and content planning for its social team. MailChimp used Meltwater Social Media Management as a Marketing Automation application to centralize social listening, content planning, and reporting workflows, a deployment that is documented on Meltwater's customer story page. MailChimp is based in the United States and the implementation focused on the companys centralized social function.
The Meltwater Social Media Management deployment was configured to support continuous social listening and trend identification, content planning workflows, and reporting capabilities. Functional modules emphasized automated detection of themes and audience signals, scheduled content planning inputs, and automated routine social tasks to reduce manual workload. Reporting workflows aggregated listening outputs for editorial planning and executive reporting.
Operational coverage centered on MailChimps social team and editorial process, standardizing how social insights feed content strategy. Governance changes included formalizing a single source for social listening and introducing automated task handling so analysts could prioritize higher-value strategic work. The customer story explicitly notes the outcome that automation of routine social tasks allowed the team to focus on more strategic activities.
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Shiseido | Retail | 46000 | $6.1B | Japan | Meltwater | Meltwater Social Media Management | Marketing Automation | 2016 | n/a |
In 2016 Shiseido implemented Meltwater Social Media Management as part of a global consolidation of its social media toolset. The deployment centralized social listening, publishing and analytics under the Marketing Automation category to support the Japan-headquartered group's global marketing operations.
The implementation leveraged Meltwater modules Explore, Engage and Klear to unify capabilities, with Explore focused on social listening and analytics, Engage on publishing and workflow orchestration, and Klear on influencer identification and measurement. Configuration centered on creating a single-source-of-truth KPI framework, standardizing social publishing workflows and consolidating campaign measurement pipelines within Meltwater Social Media Management.
Operational scope covered global marketing operations and consolidated fragmented tools into a unified platform, centralizing social publishing governance and improving campaign and influencer measurement. Governance changes included standardized KPI definitions and consolidated reporting across regions, aligning marketing measurement and publishing controls to the Meltwater Social Media Management deployment.
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