List of Mercer Total Remuneration Surveys (TRS) Customers
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Since 2010, our global team of researchers has been studying Mercer Total Remuneration Surveys (TRS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercer Total Remuneration Surveys (TRS) for Compensation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercer Total Remuneration Surveys (TRS) for Compensation Management include: BASF, a Germany based Life Sciences organisation with 111408 employees and revenues of $75.74 billion, CFAO Group, a France based Distribution organisation with 22600 employees and revenues of $8.69 billion, Naspers, a South Africa based Professional Services organisation with 35276 employees and revenues of $7.94 billion, Hytech, a Singapore based Professional Services organisation with 2000 employees and revenues of $220.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercer Total Remuneration Surveys (TRS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BASF | Life Sciences | 111408 | $75.7B | Germany | Mercer | Mercer Total Remuneration Surveys (TRS) | Compensation Management | 2018 | n/a |
In 2018, BASF deployed Mercer Total Remuneration Surveys (TRS) for Compensation Management. BASF used Mercer Total Remuneration Surveys for HR reward benchmarking and broader total rewards analysis, leveraging the surveys as a centralized market data source to inform base pay, variable pay and total remuneration considerations within Compensation Management workflows. The implementation emphasized structured benchmarking and market reference alignment to support salary structure review and remuneration policy discussions. Mercer Total Remuneration Surveys served as the primary dataset for comparative pay analysis and pay mix evaluation in BASF's compensation planning processes.
The workstream was owned by HR reward and total rewards functions and focused on integrating survey outputs into routine compensation cycles, job family mapping and role benchmarking processes. Configurations aligned survey roles to BASF job frameworks, standardized market reference data usage and produced report-driven benchmarking outputs for compensation governance, consistent with Compensation Management practices. Governance centered on establishing survey cadence and using TRS-derived analytics to inform remuneration policy and pay decision workflows. The narrative reflects Mercer Total Remuneration Surveys as the implemented application supporting BASF Compensation Management and HR benchmarking activities.
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CFAO Group | Distribution | 22600 | $8.7B | France | Mercer | Mercer Total Remuneration Surveys (TRS) | Compensation Management | 2019 | n/a |
In 2019, CFAO Group deployed Mercer Total Remuneration Surveys (TRS) to strengthen Compensation Management across its operations in multiple African markets. CFAO Group used Mercer TRS in HR and compensation benchmarking work, centralizing market data to inform pay setting across regional subsidiaries and business units. The implementation targeted HR, compensation and rewards teams responsible for annual pay reviews and long term incentive planning.
Mercer Total Remuneration Surveys provided market pricing benchmarks, role level pay ranges and total rewards analytics typical of Compensation Management solutions, enabling standardized salary band calibration and peer group comparisons. The rollout emphasized consistent reward decision making and market pricing for compensation planning, and supported the establishment of more consistent governance around merit cycles and salary adjustments. Configuration was aligned to market specific survey sets and benchmarking criteria so Mercer TRS data could be used directly in HR decision workflows and compensation committee reviews.
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Hytech | Professional Services | 2000 | $220M | Singapore | Mercer | Mercer Total Remuneration Surveys (TRS) | Compensation Management | 2020 | n/a |
In 2020, Hytech implemented Mercer Total Remuneration Surveys (TRS) for Compensation Management to establish market-referenced pay and benefits benchmarks across its regional operations. The deployment was positioned to support the newly formed HR Shared Services Center and to inform compensation governance for payroll processing in Southeast Asia and Hong Kong.
Mercer Total Remuneration Surveys (TRS) was used as the authoritative source for total remuneration benchmarking, informing salary band construction, pay mix considerations, and benefits benchmarking typical of Compensation Management workflows. Hytech used survey outputs alongside the Mercer Benefits Monitor (MBM) survey to develop a salary benchmark structure that served as a hiring reference and to align job grades with revised leave entitlements and benefit tiers.
Operationally, the Mercer TRS outputs were integrated into Hytech’s HR Shared Services processes and applied to payroll, benefits administration, onboarding and offboarding workflows, and compensation decisioning. The Head of HR Shared Services provided business requirements and led configuration decisions, and the TRS data was used to guide the configuration and compensation tables within the HRMS rollout for Malaysia. The implementation supported HR, payroll, benefits and talent acquisition functions across Hytech’s regional entity footprint.
Governance changes included centralized compensation governance through the HR Shared Services Center and the creation of a salary benchmark reference for hiring and internal equity workstreams. Hytech explicitly reported transformation of payroll and HR administrative functions into a centralized hub, the establishment of a new job grading structure, and a revamp of leave entitlements and benefits tied to the Mercer TRS informed structure.
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Naspers | Professional Services | 35276 | $7.9B | South Africa | Mercer | Mercer Total Remuneration Surveys (TRS) | Compensation Management | 2020 | n/a |
In 2020, Naspers deployed Mercer Total Remuneration Surveys to support Compensation Management across its international workforce. The implementation positioned Mercer Total Remuneration Surveys as the primary source for market pay data used by HR and reward teams to inform pay review cycles and policy decisions.
The deployment emphasized market benchmarking and pay comparability capabilities common to Mercer Total Remuneration Surveys, including job matching to survey benchmarks, pay positioning analysis, and total rewards benchmarking to inform salary ranges and incentive positioning. Configuration centered on survey data consumption and analysis workflows to support compensation planning, job-level benchmarking, and global pay review preparation.
Operationally the solution was used by compensation and HR teams spanning Naspers international locations to standardize external pay reference points and support annual compensation governance. The stated outcome from the engagement was stronger market pay comparability, with Mercer Total Remuneration Surveys supplying the comparative data and analytical inputs for compensation decision making.
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