List of MessageGears Swrve Platform Customers
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Since 2010, our global team of researchers has been studying MessageGears Swrve Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MessageGears Swrve Platform for Marketing Automation, Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MessageGears Swrve Platform for Marketing Automation, Customer Engagement include: Digicel, a Jamaica based Communications organisation with 5000 employees and revenues of $5.66 billion, Riot Games, a United States based Media organisation with 4200 employees and revenues of $1.50 billion, GSN Games, a United States based Leisure and Hospitality organisation with 600 employees and revenues of $250.0 million, Racing Post, a United Kingdom based Media organisation with 300 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using MessageGears Swrve Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Digicel | Communications | 5000 | $5.7B | Jamaica | MessageGears | MessageGears Swrve Platform | Marketing Automation,Customer Engagement | 2022 | n/a |
In 2022, Digicel implemented MessageGears Swrve Platform to scale real-time, localized communications across its mobile app estate. Digicel deployed MessageGears Swrve Platform as its Marketing Automation,Customer Engagement solution to increase app engagement, drive plan activations, and deepen customer relationships across more than 14 million users in over 30 markets spanning the Caribbean, Central America, and the South Pacific.
The deployment emphasized real-time messaging and hyper relevant personalization, using campaign orchestration that allows teams to configure targeted campaigns in minutes. Functional capabilities implemented included in-app and push messaging workflows, audience segmentation for new user journeys, plan activation and upsell paths, cross-promotion campaigns, and support ticket deflection triggers to surface timely service information. Localization was configured at the campaign level to support local languages, dialects, and idioms for higher relevance.
Operational coverage centered on Digicel digital product and marketing operations, with campaigns routed through the app channel to influence MAU and lifetime value related metrics. The MessageGears Swrve Platform was used to operationalize customer engagement flows for marketing, product activation, and customer support workstreams, enabling consistent messaging and faster campaign turnaround without naming additional backend systems.
Governance and rollout focused on rapid campaign enablement and localized content governance to ensure cultural relevance and regulatory suitability in each market. Outcomes recorded from the implementation include generating over 941,000 new plan purchases and tripling engagement for targeted app users, alongside stated increases in retention, monthly active users, and upsell velocity as primary business objectives.
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GSN Games | Leisure and Hospitality | 600 | $250M | United States | MessageGears | MessageGears Swrve Platform | Marketing Automation,Customer Engagement | 2020 | n/a |
In 2020, GSN Games implemented the MessageGears Swrve Platform to support Marketing Automation,Customer Engagement for its WorldWinner mobile app and broader player engagement programs. The MessageGears Swrve Platform was deployed to deliver real-time, personalized outreach across push notifications and native in-app messaging targeting GSN's global player base of over 47 million players. The implementation emphasized real-time behavioral triggers to act on in-game events and lifecycle moments.
Functionally the deployment centered on personalized, AI-driven push notifications, native in-app messages, campaign orchestration, event-based triggers, segmentation, and an AI-powered optimal send time capability. These capabilities were configured to support 1:1 interactions, welcome and re-engagement flows, rewards and level unlock communications, and monetization prompts during high value gameplay moments. The MessageGears Swrve Platform's predictive timing feature was used to optimize send windows at the individual player level.
The platform was integrated directly into the WorldWinner mobile app to capture live in-game behaviors and feed real-time decisioning. Operational ownership centered on product and marketing teams responsible for player engagement, with campaigns running across mobile-first channels and acting on gameplay events to increase session starts and tournament participation. The deployment supported cross-functional workflows between marketing, product, and analytics for rapid iteration.
Rollout included collaboration with the vendor customer success organization for tooling adoption and campaign design, enabling marketing teams to adopt optimal send time and behavioral segmentation workflows. Explicit outcomes included a 37 percent increase in in-game deposits among Swrve-engaged players with an average iOS deposit value approximately $17.17, a 32 percent increase in new game starts in WorldWinner, a 36 percent increase in Solitaire Rush game starts, and an 18 percent increase in WorldWinner tournaments played. The implementation directly links Marketing Automation,Customer Engagement capabilities in the MessageGears Swrve Platform to measurable improvements in engagement and monetization.
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Racing Post | Media | 300 | $33M | United Kingdom | MessageGears | MessageGears Swrve Platform | Marketing Automation,Customer Engagement | 2018 | n/a |
In 2018 Racing Post implemented MessageGears Swrve Platform to support CRM and app engagement workflows. The MessageGears Swrve Platform was operated by Racing Post's marketing team and CRM department to run daily messaging on the Racing Post App and to manage lapsed, onboarding and active user journeys, with configuration and execution aligned to key dates in the racing calendar.
Operational deployment integrated MessageGears Swrve Platform usage with other marketing and analytics tools identified in team experience, including Exact Target, Lytics, Braze, Fluid Surveys and Survey Monkey, enabling email delivery, audience enrichment and survey capture across channels. The implementation emphasized campaign orchestration, in-app messaging, evented segmentation and journey automation consistent with Marketing Automation,Customer Engagement capabilities, while governance concentrated campaign ownership and journey management within the CRM function for calendar-driven, high-volume messaging periods.
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Media | 4200 | $1.5B | United States | MessageGears | MessageGears Swrve Platform | Marketing Automation,Customer Engagement | 2020 | n/a |
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