List of MetricStream ConnectedGRC Customers
MetricStream
6201 America Center Drive, Suite 240,
San Jose, 95002, CA,
United States
San Jose, 95002, CA,
United States
1 650-620-2955
Professional Services
1500
$252M
Since 2010, our global team of researchers has been studying MetricStream ConnectedGRC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MetricStream ConnectedGRC for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MetricStream ConnectedGRC for Governance, Risk and Compliance include: Fannie Mae, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $30.85 billion, Canadian Imperial Bank of Commerce, a Canada based Banking and Financial Services organisation with 49824 employees and revenues of $21.30 billion, City National Bank, a United States based Banking and Financial Services organisation with 6000 employees and revenues of $3.50 billion, Abx Air, a United States based Transportation organisation with 7600 employees and revenues of $2.10 billion and many others.
Contact us if you need a completed and verified list of companies using MetricStream ConnectedGRC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MetricStream ConnectedGRC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abx Air | Transportation | 7600 | $2.1B | United States | MetricStream | MetricStream ConnectedGRC | Governance, Risk and Compliance | 2016 | n/a |
In 2016 ABX Air implemented MetricStream ConnectedGRC as its Governance, Risk and Compliance application to formalize risk and compliance workflows across operational and IT functions. The MetricStream ConnectedGRC deployment was defined by business analysts who authored functional specifications and decomposed business requirements into high level and low level use cases using UML and Rational Rose.
Implementation work focused on standard Governance, Risk and Compliance functional capabilities, including risk registers, policy and compliance management, incident and audit management, controls mapping, and workflow automation for approvals and remediation. Business analysts identified frequently used modules within MetricStream ConnectedGRC and captured peak user volume requirements to inform load testing and module configuration.
Integration scope and operational coverage were established through facilitated JAD sessions with IT groups, stakeholders, project managers, and business managers, centered on the Wilmington, OH site. Integration points were scoped with IT during iterative workshops, and status review meetings were coordinated to align development, testing, and user acceptance activities.
Governance and rollout activities included stakeholder management, weekly progress and completion reporting via MS Projects, workload and schedule management, and facilitated JAD sessions to refine functional requirements and acceptance criteria. The project documentation emphasized business process models, activity and state chart diagrams, and detailed function specifications to guide the MetricStream ConnectedGRC configuration and testing efforts.
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Canadian Imperial Bank of Commerce | Banking and Financial Services | 49824 | $21.3B | Canada | MetricStream | MetricStream ConnectedGRC | Governance, Risk and Compliance | 2019 | n/a |
In 2019 CIBC deployed MetricStream ConnectedGRC within its Financial Crimes, Enterprise Technology organization. MetricStream ConnectedGRC was implemented as the bank's Governance, Risk and Compliance platform to centralize risk controls, compliance workflows, and investigative case management.
The implementation emphasized MetricStream modules and configurable capabilities, including risk management, compliance management, policy lifecycle management, case and investigative workflow, and reporting and analytics, aligning to standard Governance, Risk and Compliance functional terminology. Technical design followed multi-tier, multi-platform architecture patterns, with developers responsible for module configuration, specification development, code reviews, testing, debugging, and change control to maintain application stability. Work included building configurable workflows, automated approvals, and rule driven controls consistent with MetricStream ConnectedGRC capabilities.
Integrations were delivered as cross functional interfaces with Financial Crimes and broader Enterprise Technology systems, using the platform's integration hooks and API oriented connectors to orchestrate data flows and case hand offs across business functions. Operational scope centered on Financial Crimes, risk and compliance, investigations, audit, and technology operations, with rollout governance led by application owners and MetricStream trained developers who coordinated requirement analysis, estimations, and end to end implementation. Training, ongoing support, and code governance practices were embedded into the rollout to ensure controlled configuration management and continuity of operations.
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City National Bank | Banking and Financial Services | 6000 | $3.5B | United States | MetricStream | MetricStream ConnectedGRC | Governance, Risk and Compliance | 2021 | n/a |
In 2021, City National Bank implemented MetricStream ConnectedGRC to centralize Governance, Risk and Compliance for IT audit, continuous monitoring, and risk assessment workflows. The deployment focused on the IT Audit department and was positioned to support internal IT risk audits and targeted risk assessments of high risk departments and applications, with the MetricStream ConnectedGRC application serving as the system of record for findings and action plans.
Configuration work centered on audit management and continuous monitoring capabilities, including standardized data entry procedures, risk assessment templates, remediation tracking, and reporting dashboards. Teams created formal procedures and documentation within MetricStream ConnectedGRC to govern continuous monitoring data entry, and these procedures were adopted as training materials to increase data entry consistency and staff proficiency across the IT Audit function.
Operational use of MetricStream ConnectedGRC was coordinated with Security Operations, Threat Intelligence, and the Cyber Incident Response team to capture monitoring findings and to evaluate the functionality of cyber security tools in context of audit evidence. Analysts supplemented MetricStream entries with analysis from Excel and Tableau to shape the narrative of monitoring outputs and to prepare consolidated IT continuous monitoring reports for executive review.
Governance changes included formalizing workflow for action plans and quarterly continuous monitoring reporting, with reports produced in MetricStream ConnectedGRC presented to the Audit and Investment Committee and the IT Audit Director. The implementation emphasized centralized audit workflows, documented procedures for data entry and continuous monitoring, and cross-team operational coordination between IT Audit and security functions.
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Fannie Mae | Banking and Financial Services | 7000 | $30.9B | United States | MetricStream | MetricStream ConnectedGRC | Governance, Risk and Compliance | 2012 | n/a |
In 2012, Fannie Mae implemented MetricStream ConnectedGRC to support Technology Risk Management and Information Security workflows. The deployment focused on Governance, Risk and Compliance capabilities to centralize control definitions and to formalize risk acceptance and remediation tracking.
MetricStream ConnectedGRC was configured to house Risk Control Matrices for cloud engineering, patch management, logging and monitoring, job scheduling and data management, and to track Key Control Indicators and Key Risk Indicators. Implementation included control dashboards monitoring approximately 40 Key Control Indicators or Key Risk Indicators to provide early notification of negative risk trends and to alert technology process owners of control failures.
Operational reports from Nessus and Kenna Security vulnerability scanners were used to inform vulnerability assessments and to feed vulnerability management workflows and patch management reporting within MetricStream ConnectedGRC. The platform was used alongside BWise to manage operational incidents, issues and associated actions, enabling coordinated responses across Information Security, Enterprise Architecture, Application Support and Operational Risk Management.
Governance and process changes included monthly stakeholder meetings, annual risk assessments, production readiness reviews, and an Acceptance of Risk workflow for assets running unsupported infrastructure software or operating systems. Analyst and leadership reporting was delivered through the tool and advisor functions supported executive decision making. Outcomes documented by the team included a reduction of outstanding security vulnerabilities by approximately 75 percent, closure of a long standing regulatory issue without new findings, and regulator acceptance of a Cyber Risk Management Gap Analysis response.
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Buyer Intent: Companies Evaluating MetricStream ConnectedGRC
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating MetricStream ConnectedGRC. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating MetricStream ConnectedGRC for Governance, Risk and Compliance include:
- Sapura Energy, a Malaysia based Oil, Gas and Chemicals organization with 13000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Sapura Energy | Oil, Gas and Chemicals | 13000 | $967M | Malaysia | 2025-08-26 |
FAQ - APPS RUN THE WORLD MetricStream ConnectedGRC Coverage
MetricStream ConnectedGRC is a Governance, Risk and Compliance solution from MetricStream.
Companies worldwide use MetricStream ConnectedGRC, from small firms to large enterprises across 21+ industries.
Organizations such as Fannie Mae, Canadian Imperial Bank of Commerce, City National Bank and Abx Air are recorded users of
MetricStream ConnectedGRC for Governance, Risk and Compliance.
Companies using MetricStream ConnectedGRC are most concentrated in Banking and Financial Services and Transportation, with adoption spanning over 21 industries.
Companies using MetricStream ConnectedGRC are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MetricStream ConnectedGRC across Americas, EMEA, and APAC.
Companies using MetricStream ConnectedGRC range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.
Customers of MetricStream ConnectedGRC include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MetricStream ConnectedGRC customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Governance, Risk and Compliance.