List of Milestone XProtect Platform Customers
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Since 2010, our global team of researchers has been studying Milestone XProtect Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Milestone XProtect Platform for Video Surveillance System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Milestone XProtect Platform for Video Surveillance System include: Coles, a Australia based Retail organisation with 120000 employees and revenues of $26.05 billion, Mahindra and Mahindra, a India based Automotive organisation with 324000 employees and revenues of $19.11 billion, Vedanta India, a India based Oil, Gas and Chemicals organisation with 117288 employees and revenues of $17.70 billion, Maruti Suzuki, a India based Automotive organisation with 18228 employees and revenues of $16.93 billion, Origin Energy, a Australia based Utilities organisation with 5000 employees and revenues of $10.43 billion and many others.
Contact us if you need a completed and verified list of companies using Milestone XProtect Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Milestone XProtect Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bharat Forge | Automotive | 4447 | $753M | India | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2018 | n/a |
In 2018, Bharat Forge deployed the Milestone XProtect Platform as its Video Surveillance System to centralize camera configuration and operational monitoring across its manufacturing footprint. The deployment was administered by the EDP technical group in the IT department, with system engineers and a coordinator providing day to day management, and operational support coverage that included 16 sites and a team of roughly 30 engineers.
The Milestone XProtect Platform implementation focused on device management and camera configuration workflows, operational troubleshooting, and recording management consistent with a Video Surveillance System. Configuration tasks included camera provisioning, remote access configuration for troubleshooting, and coordinated security patch scheduling for surveillance endpoints, while system engineers documented procedures and provided technical training to site engineers.
Operational integration leveraged existing network infrastructure including VLAN and VPN connectivity, firewall and DHCP configuration, and centralized incident handling using the Sapphire ticketing tool with SLA tracking and weekly and monthly reporting. Governance was run from the IT EDP group with escalation handling for critical and line system requirements, audit reporting for SLA and asset compliance, and ongoing training and coordination to maintain operational readiness of the Milestone XProtect Platform.
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Charter Hall | Banking and Financial Services | 471 | $333M | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2021 | n/a |
In 2021, Charter Hall implemented the Milestone XProtect Platform as its Video Surveillance System at the 130 Lonsdale site. The Milestone XProtect Platform serves as the centrepiece of the site security architecture, ingesting video from more than 200 cameras across a multi-tenanted building and providing centralized recording and indexed historical footage for investigations.
The Milestone XProtect Platform was configured to support core video management capabilities including continuous recording, searchable archives, and event-linked retrieval workflows that align with standard Video Surveillance System functional patterns. Configuration emphasized direct retrieval of footage tied to access events, reducing manual navigation inside the VMS during routine investigations.
A key technical integration linked Milestone XProtect Platform to Inner Range Infiniti Enterprise Access, enabling operators to select user access transactions from Infiniti event history and pull the associated historical video directly from the VMS. This integration removed the need for guards to separately log into the video management system, simplifying the security operations workflow for door and turnstile access investigations.
Security operations governance and process changes focused on embedding the Infiniti to Milestone event-to-video workflow into guard procedures, standardizing how access events trigger video retrieval. The explicit operational outcome reported was a per-investigation time savings of between 10 and 30 seconds, a recurring efficiency benefit for building security teams who conduct frequent investigations.
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Coles | Retail | 120000 | $26.1B | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2019 | n/a |
In 2019 Coles deployed the Milestone XProtect Platform as its Video Surveillance System across its Australian supermarket estate. The rollout covered 800 stores and was planned to continue across Australia over the next two years, positioning Milestone XProtect Platform to support personal security, loss prevention and business data use cases for the Coles Group.
The implementation centered on video management capabilities typical of the Video Surveillance System category, including centralized device and user management, live monitoring, recording and archival, and event driven evidence export for investigative workflows. Configuration emphasized distributed capture at the store level with centralized platform control to enable consistent policy enforcement and operational monitoring across retail sites.
PMT Security was recognized for deployment and ongoing management of the Milestone XProtect Platform for Coles across Australia, while BGW Technologies was named distribution partner for the South Pacific region. Operational coverage focused on security operations, loss prevention teams and business analytics consumers within Coles retail operations across the deployed store footprint.
Governance and rollout followed a staged national program model with platform management responsibilities retained centrally, and local store configurations standardized to support consistent incident response and data retention practices. The Milestone XProtect Platform implementation is explicitly framed to deliver video for personal security, loss prevention and business data across Coles stores.
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Banking and Financial Services | 21270 | $4.3B | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2015 | n/a |
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Automotive | 324000 | $19.1B | India | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2017 | n/a |
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Automotive | 18228 | $16.9B | India | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2010 | Ibm |
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Healthcare | 3640 | $5.3B | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2017 | n/a |
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Distribution | 11500 | $10.3B | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2017 | n/a |
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Oil, Gas and Chemicals | 8500 | $3.5B | Australia | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2020 | n/a |
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Consumer Packaged Goods | 7649 | $1.9B | India | Milestone Systems | Milestone XProtect Platform | Video Surveillance System | 2013 | n/a |
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