List of MISA AMIS CRM Customers
Hanoi, x,
Vietnam
Since 2010, our global team of researchers has been studying MISA AMIS CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MISA AMIS CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MISA AMIS CRM for CRM include: Saigon Co.op, a Vietnam based Retail organisation with 6000 employees and revenues of $1.20 billion, Can Nha Cong Nghe Vietnam, a Vietnam based Retail organisation with 120 employees and revenues of $8.0 million, Asia Food Chemical Vietnam, a Vietnam based Manufacturing organisation with 120 employees and revenues of $8.0 million, EPVINA Vietnam, a Vietnam based Retail organisation with 30 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using MISA AMIS CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MISA AMIS CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asia Food Chemical Vietnam | Manufacturing | 120 | $8M | Vietnam | MISA | MISA AMIS CRM | CRM | 2022 | n/a |
In 2022, Asia Food Chemical Vietnam deployed MISA AMIS CRM, a CRM application, to centralize customer data and track the customer journey. The deployment targeted sales and customer care functions within AFCHEM's Vietnam operations and aimed to provide a single repository for contact and account records to support sales reporting and service workflows.
MISA AMIS CRM was configured primarily for sales and CRM processes, including contact and account management, opportunity pipeline tracking, activity logging, and sales reporting dashboards. Configuration emphasized defined customer journey stages and task orchestration to standardize follow up and case handling by sales and customer care teams.
The implementation established MISA AMIS CRM as the operational system of record for customer interactions, consolidating disparate customer touch points into unified records and enabling more consistent sales reporting. Operational coverage was concentrated on AFCHEM's commercial functions in Vietnam, aligning account ownership, opportunity management, and customer service workflows under the CRM.
Governance changes centered on centralized data stewardship and standardized sales stages to enforce consistent pipeline hygiene and customer journey tracking. According to the vendor customer story, the project enabled more accurate sales reporting and more effective customer care, reflecting CRM-led workflow and reporting adoption rather than quantified outcomes.
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Can Nha Cong Nghe Vietnam | Retail | 120 | $8M | Vietnam | MISA | MISA AMIS CRM | CRM | 2023 | n/a |
In 2023, Can Nha Cong Nghe Vietnam implemented MISA AMIS CRM to digitize sales, customer care and order processing workflows across its smart-home retail operations. The deployment used MISA AMIS CRM in the CRM category to centralize customer records, standardize sales pipeline activities and manage orders from inquiry through fulfillment. The implementation targeted sales, customer care and order processing teams to align front line retail operations and after sales support.
Functional configuration emphasized sales pipeline management, customer journey orchestration and order management modules, aligning contact management, task automation and order status tracking. The rollout concentrated on process standardization and operationalizing new workflows for sales and care teams across the company. Governance established clear ownership for order processing and customer care, with role based access and standardized work steps to reduce handoff ambiguity. Outcomes reported include improved order handling and an enhanced customer experience.
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EPVINA Vietnam | Retail | 30 | $2M | Vietnam | MISA | MISA AMIS CRM | CRM | 2022 | n/a |
In 2022, EPVINA Vietnam implemented MISA AMIS CRM to manage orders, inventory visibility and customer care during peak seasons. The deployment used MISA AMIS CRM as the central CRM to coordinate order intake, sales activities and post sale customer communications. The company reported that the system supported order volumes that spiked 20–30× during peak periods.
Module usage centered on AMIS CRM for order management, sales and customer care, with inferred order and warehouse coordination based on MISA documentation. Configuration emphasized order lifecycle workflows, inventory visibility at the product SKU level, and customer case tracking to prioritize fulfillment during surges. Automation included rules driven order routing and status updates to sales and service teams to accelerate processing.
Integration work connected the CRM to inventory control to provide live stock visibility and to support accurate order acceptance and allocations. Operational coverage spanned sales, operations and customer service teams in Vietnam and focused on peak season readiness rather than enterprise scale global rollouts. Governance centered on process standardization for order intake and fulfillment priorities, with ongoing use of MISA AMIS CRM to sustain order and customer care operations.
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Retail | 6000 | $1.2B | Vietnam | MISA | MISA AMIS CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating MISA AMIS CRM
- Screenbeam, a United States based Professional Services organization with 70 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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