List of NCR Voyix Authentic Platform Customers
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United States
Since 2010, our global team of researchers has been studying NCR Voyix Authentic Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NCR Voyix Authentic Platform for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NCR Voyix Authentic Platform for Payment Processing include: Wells Fargo, a United States based Banking and Financial Services organisation with 205198 employees and revenues of $83.70 billion, Bottomline Technologies, a United States based Professional Services organisation with 2500 employees and revenues of $630.0 million, Early Warning, a United States based Professional Services organisation with 1350 employees and revenues of $300.0 million, Cumberland Building Society, a United Kingdom based Banking and Financial Services organisation with 437 employees and revenues of $100.0 million, E-Global - Servicios Electronicos Globales, a Mexico based Banking and Financial Services organisation with 500 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using NCR Voyix Authentic Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NCR Voyix Authentic Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bottomline Technologies | Professional Services | 2500 | $630M | United States | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2016 | n/a |
In 2016, Bottomline Technologies deployed the NCR Voyix Authentic Platform to support Payment Processing within its Reading Bureau Operations Hub. The NCR Voyix Authentic Platform was positioned to provide production support for real time payment flows associated with the Direct Faster Payments Service alongside GT Frame and Bottomline Cloud Services, and it was operated by technical support analysts dedicated to operations and incident handling.
The implementation scope included operational support of Direct FPS Service applications GT Frame and NCR Authentic, and support for Bottomline Cloud Services applications including the PT-X Suite. Routine operational tasks were formalized, including weekly uploads of the Extended Industry Sort Code Directory EISCD, server and system maintenance for transaction processing, and management of software and security for the supported applications.
Integrations and operational coverage were explicit, with case management executed via the Salesforce portal for logging, acknowledgements, updates and completion of case notes, and direct communication channels to customers of the Direct FPS Service and to the VocaLink FPS Operations team. The environment included monitoring and logging for the FPS Central Infrastructure, and support activities integrated with the Transactional Operations team responsible for running the underlying systems.
Governance and workflow design emphasized strict adherence to Direct FPS Service and Cloud Services service level agreements, formal case routing and escalation procedures, and the maintenance and development of operational documentation such as procedures, checklists and run books. Service improvement activities were used to manage exceptions, and support analysts were responsible for case diagnosis and resolution or routing to higher support levels when appropriate.
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Cumberland Building Society | Banking and Financial Services | 437 | $100M | United Kingdom | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2015 | n/a |
In 2015, Cumberland Building Society implemented NCR Voyix Authentic Platform in Payment Processing. The NCR Voyix Authentic Platform was deployed to support Cumberland Building Society's cards based strategy by provisioning debit cards to current account holders and centralizing transaction authorization and settlement for card and ATM activity.
The implementation emphasized transaction processing and routing capabilities, with the Authentic solution handling purchase transaction routing through the Visa network and ATM acquiring workflows. Functional capabilities implemented included real time transaction authorization, routing for acquiring, and end to end transaction processing consistent with Payment Processing system practice, supporting card transaction lifecycle operations for issuance, authorization, clearing and settlement.
Integrations were explicit and operational, routing purchase transactions via the Visa network and acquiring ATM transactions through the LINK network and the Visa network in addition to connecting to Cumberland Building Society's own ATM network. Operational coverage focused on cards and ATM payments within the society's retail banking operations, and the account of more than ten years as an NCR client indicates sustained use and governance of the NCR Voyix Authentic Platform within Cumberland's payments and card operations.
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E-Global - Servicios Electronicos Globales | Banking and Financial Services | 500 | $70M | Mexico | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2015 | n/a |
In 2015, E-Global - Servicios Electronicos Globales implemented the NCR Voyix Authentic Platform for Payment Processing. E-Global worked closely with system delivery and service provider Stratus Technologies Mexico to conduct an extensive review of global payment systems and selected Authentic, the Open Development payment platform from Alaric, an NCR business, on the basis of performance and flexibility.
The deployment centered on the NCR Voyix Authentic Platform, leveraging its open development framework to provide core Payment Processing capabilities such as transaction authorization, routing, settlement, and operations monitoring, with developer APIs and configurable business rules for customization. Configuration emphasized flexible protocol adapters and runtime controls to support diverse payment message formats and to maintain high availability and performance for banking and financial services workloads.
Integration activities were coordinated with Stratus Technologies Mexico to align the platform with E-Global payment operations in Mexico, consolidating payment processing functions within the companys operational scope. Governance focused on configuration control, operational runbooks, and phased validation to ensure the platform met E-Global requirements for performance and flexibility prior to full production operation.
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Professional Services | 1350 | $300M | United States | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2014 | n/a |
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Professional Services | 250 | $40M | United Kingdom | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2015 | n/a |
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Communications | 300 | $61M | United Kingdom | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2018 | n/a |
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Professional Services | 150 | $60M | Ukraine | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2015 | n/a |
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Retail | 30 | $3M | United States | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2019 | n/a |
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Banking and Financial Services | 205198 | $83.7B | United States | NCR Voyix | NCR Voyix Authentic Platform | Payment Processing | 2014 | n/a |
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