List of Nelnet Xetta Customers
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Since 2010, our global team of researchers has been studying Nelnet Xetta customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nelnet Xetta for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nelnet Xetta for Payment Processing include: National University of Singapore, a Singapore based Education organisation with 13167 employees and revenues of $3.00 billion, University of Tasmania, a Australia based Education organisation with 2957 employees and revenues of $502.0 million, Mornington Peninsula Shire Council, a Australia based Government organisation with 744 employees and revenues of $182.0 million, Curtin University Malaysia, a Malaysia based Education organisation with 340 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Nelnet Xetta, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nelnet Xetta customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Curtin University Malaysia | Education | 340 | $40M | Malaysia | Nelnet Payment Services | Nelnet Xetta | Payment Processing | 2025 | n/a |
In 2025, Curtin University Malaysia implemented Nelnet Xetta to centralize and automate student and campus payments across tuition, accommodation, and event billing. The deployment is explicitly categorized under Payment Processing and was positioned to streamline reconciliation and reduce manual administration across campus departments.
The Nelnet Xetta implementation used payments, reconciliation, and ecommerce functional modules to create a central payments hub and payment orchestration layer for higher education finance operations. Technical configuration included API based integrations with international payment endpoints, including Flywire and Alipay, to support cross border collections and local digital wallet acceptance while consolidating settlement and receipt generation.
Operational scope covered university finance, student administration, accommodation services, and events teams in Malaysia, with a phased rollout across departments to standardize workflows and reduce decentralized manual processes. Governance changes included centralized reconciliation workflows and automated receipt issuance to support campus finance controls. Curtin University Malaysia reported faster receipts, reduced manual work, and lower transaction fees in a customer case study published May 2025.
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Mornington Peninsula Shire Council | Government | 744 | $182M | Australia | Nelnet Payment Services | Nelnet Xetta | Payment Processing | 2019 | n/a |
In 2019 Mornington Peninsula Shire Council implemented Nelnet Xetta for Payment Processing to provide secure, PCI DSS compliant online payments and digitised smart forms for rates, permits and other council services across Victoria, Australia. The Nelnet Xetta deployment served as the council's online payment gateway and form digitisation platform, centralising customer payment capture and service request intake for multiple service lines.
Nelnet Xetta was configured to deliver digitised smart forms for rates and permits alongside an online payment interface with integrated refunds and automated reconciliation workflows. The implementation consolidated transaction posting and refund handling into the finance and revenue functional workflows, reducing manual reconciliation effort and shortening a weekly finance task from about a week to roughly two hours.
The council case study May 2019 notes improved customer experience and work time savings across teams following rollout, with operational coverage focused on the finance revenue area and front line service lines managing rates, permits and other council interactions. Governance changes emphasized revised reconciliation and refund procedures to align with the Nelnet Xetta payment flow and PCI DSS compliance requirements.
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National University of Singapore | Education | 13167 | $3.0B | Singapore | Nelnet Payment Services | Nelnet Xetta | Payment Processing | 2023 | n/a |
In 2023, National University of Singapore implemented Nelnet Xetta for Payment Processing, with Nelnet Payment Services positioning NUS as a partner in Nelnet International's e commerce journey in Singapore. The vendor testimonial on the Nelnet Xetta site indicates the application is being used to manage higher education payments and e commerce payment workflows that serve the student population.
The deployment of Nelnet Xetta appears focused on core Payment Processing capabilities, including campus e commerce checkout workflows, student billing and payment orchestration, and reconciliation and transaction management typical of higher education payment platforms. Nelnet Xetta was configured to handle student-facing payment flows and online fee collections, aligning platform capabilities to institutional payment operations.
Operational coverage centers on student payments and finance functions at NUS within Singapore, addressing online tuition and student fee acceptance through the university’s digital channels. Rollout and operational ownership were aligned to campus finance and student services teams, with platform use described at the institution level rather than by individual departments or third party system integrations.
Governance notes in the vendor narrative emphasize improving the student payment experience, and the testimonial explicitly cites enhancements to that experience as the primary outcome. No specific cost, metrics, or named integrations are provided in the source testimonial.
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Education | 2957 | $502M | Australia | Nelnet Payment Services | Nelnet Xetta | Payment Processing | 2022 | n/a |
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Buyer Intent: Companies Evaluating Nelnet Xetta
- University of Queensland, a Australia based Education organization with 7500 Employees
- Comcare, a Australia based Government company with 680 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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