List of NewgenONE ECM Customers
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Since 2010, our global team of researchers has been studying NewgenONE ECM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE ECM for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE ECM for Enterprise Content Management include: United Community, a United States based Banking and Financial Services organisation with 2979 employees and revenues of $901.0 million, Energy Development Corporation, a Philippines based Utilities organisation with 1568 employees and revenues of $806.0 million, Oman Development Bank, a Oman based Banking and Financial Services organisation with 250 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using NewgenONE ECM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE ECM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Energy Development Corporation | Utilities | 1568 | $806M | Philippines | Newgen | NewgenONE ECM | Enterprise Content Management | 2024 | n/a |
In 2024 Energy Development Corporation implemented NewgenONE ECM as a centralized Enterprise Content Management platform to consolidate document storage and retrieval for more than 1000 employees. The project covered corporate support functions and extended to operational teams across EDCs geothermal, hydroelectric, wind, and solar businesses, supporting seven new geothermal projects and an active drilling operations program.
The NewgenONE ECM deployment focused on core ECM capabilities including a centralized document repository, comprehensive metadata capture and migration, full text search and indexing, version control, access control and workflow automation for document routing and approvals. NewgenONE ECM was positioned as the foundational component of EDCs knowledge management initiative, bringing structured metadata and indexed content into an enterprise level content lifecycle.
Integrations implemented during the rollout included a data and metadata migration from Google Drive into NewgenONE ECM and single sign on integration with Azure Active Directory to streamline user authentication across departments. The platform was configured to provide role based access and centralized governance across corporate and project teams, enabling consistent document handling and secure retrieval from a single platform.
Governance and process changes accompanied the technical deployment, with EDC establishing the NewgenONE ECM repository as the authoritative information store and revising document handling workflows to reduce manual tasks. Allan Barcena, Asst. VP and Head of Corporate Support Functions at EDC, stated the implementation was intended to help save time and effort from tedious work processes by putting an efficient enterprise wide knowledge repository in place.
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Oman Development Bank | Banking and Financial Services | 250 | $50M | Oman | Newgen | NewgenONE ECM | Enterprise Content Management | 2023 | n/a |
In 2023, Oman Development Bank implemented NewgenONE ECM as its Enterprise Content Management solution to streamline banking processes and deliver a secure omnichannel customer experience. The deployment leverages Newgen’s intelligent process automation and contextual content services on the NewgenONE low code platform, and the project was executed with implementation support from Ikyam Technologies.
The implementation focuses on content lifecycle management from origination to disposition, including document capture from diverse sources, instant document uploads, and a centralized secure repository. NewgenONE ECM is configured alongside workflow automation and BPM capabilities to enable user friendly process automation and to foster collaboration between front and back office teams.
Integration scope explicitly includes interfaces with the bank’s core banking systems and third party systems to provide a unified customer experience across channels. Operational coverage centers on SME financing operations, customer service, and back office processing within the bank in Oman, aligning content services with lending and service request workflows.
Governance measures instrument oversight of content retention and disposition and enforce regulatory compliance and information security controls. The bank described outcomes that include a move toward a paperless work environment, reduced process bottlenecks, the ability to scale for high volume transactions, improved operational efficiency, and strengthened risk mitigation through controlled content management.
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United Community | Banking and Financial Services | 2979 | $901M | United States | Newgen | NewgenONE ECM | Enterprise Content Management | 2023 | n/a |
In 2023 United Community implemented NewgenONE ECM to transform its Small Business Loan Origination Process for Construction, Small Business Term, Line of Credit, Commercial Real Estate, and Commercial C&I loans. The deployment centers on NewgenONE ECM as the Enterprise Content Management backbone for small business lending, aligning content services with lending workflows and credit operations.
The implementation configures core Enterprise Content Management capabilities, including document capture and indexing, a centralized content repository, versioned document management, and workflow driven case management. Low code configuration and workflow orchestration within NewgenONE ECM were used to model loan intake, document validation, packaging, and routing across underwriting and approval stages.
Operational coverage spans Retail Credit, loan operations, underwriting, and small business origination teams, with the system designed to handle end to end content flows for multiple commercial loan products. United Community selected Newgen citing the vendor s domain expertise in banking and a requirement for scalability and flexibility to support growth and consistent customer experiences.
Governance and process restructuring focused on standardizing intake and review workflows and establishing content governance for loan documentation and auditability. The stated goals for the NewgenONE ECM deployment include improved operational efficiencies and scalable processing for United Community s small business lending lines, driven by platform driven automation and centralized content control.
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Buyer Intent: Companies Evaluating NewgenONE ECM
- Tencent, a China based Construction and Real Estate organization with 110558 Employees
- YoBoHo New Media, a India based Media company with 70 Employees
- Kovaion Consulting, a United Kingdom based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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