List of NGA Payroll Outsourcing Customers
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Since 2010, our global team of researchers has been studying NGA Payroll Outsourcing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NGA Payroll Outsourcing for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NGA Payroll Outsourcing for Professional Services include: Royal Bank of Canada, a Canada based Banking and Financial Services organisation with 96628 employees and revenues of $48.64 billion, Bristol Myers Squibb, a United States based Life Sciences organisation with 34100 employees and revenues of $48.30 billion, Baker Hughes, a United States based Manufacturing organisation with 57000 employees and revenues of $27.73 billion, Scotiabank, a Canada based Banking and Financial Services organisation with 86746 employees and revenues of $24.55 billion, Baxter International, a United States based Life Sciences organisation with 60000 employees and revenues of $14.81 billion and many others.
Contact us if you need a completed and verified list of companies using NGA Payroll Outsourcing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NGA Payroll Outsourcing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baker Hughes | Manufacturing | 57000 | $27.7B | United States | NGA HR | NGA Payroll Outsourcing | Professional Services | 2012 | n/a |
In 2012, Baker Hughes implemented NGA Payroll Outsourcing as part of a global HR transformation to manage large fluctuations in employee numbers across multiple geographies and entities. NGA Payroll Outsourcing, deployed under a Professional Services engagement, covered payroll administration in 14 countries and managed payroll for over 11,500 employees to stabilize cross-border payroll operations.
The program was paired with adoption of a new global HR information system and a harmonization effort that consolidated global HR processes. Functional capabilities implemented included centralized payroll processing, statutory compliance management, payroll data reconciliation, and payroll reporting, enabling standardized payroll workflows and higher execution consistency across entities.
Operational coverage extended across Baker Hughes global HR and payroll functions, with the NGA Payroll Outsourcing service operating alongside the consolidated HR information system to deliver country-specific payroll execution while aligning to global process standards. The initiative impacted HR service delivery and payroll operations by offloading transactional payroll tasks and embedding standardized payroll procedures across multiple jurisdictions.
Governance was restructured to centralize payroll oversight with defined vendor-led processes and unified HR process controls, allowing Baker Hughes to meet legal and regulatory requirements in the covered countries. Outcomes explicitly reported included improved payroll accuracy, increased HR efficiency, reduced HR operational costs, and the ability for HR to focus on delivering added-value services to support business growth.
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Baxter International | Life Sciences | 60000 | $14.8B | United States | NGA HR | NGA Payroll Outsourcing | Professional Services | 2008 | n/a |
In 2008, Baxter International engaged NGA HR for NGA Payroll Outsourcing after awarding a multi country payroll processing contract to Arinso. NGA Payroll Outsourcing is recorded here under the Professional Services category, supporting Baxter International payroll operations across multiple countries and legal entities.
The implementation centered on outsourced payroll processing capabilities, including centralized pay run execution, statutory payroll tax calculations, payroll accounting interfaces and payroll reporting and compliance workflows. Configuration work emphasized country specific payroll rules and statutory reporting templates typical of large multi country payroll services, while payroll data transformation and file management were delivered as part of the NGA Payroll Outsourcing service.
Operational coverage included HR and finance payroll functions across Baxter International sites where multi country payroll processing was required, with the service designed to coordinate payroll inputs from local HRIS and time and attendance sources and to deliver period end payroll reports and journal entries for finance. Integrations followed standard payroll outsourcing patterns with inbound employee master data feeds and outbound payroll accounting and reporting extracts rather than bespoke application reengineering.
Governance established joint service management between Baxter International and the vendor, with defined vendor delivered payroll service workflows, data validation procedures and change control for country payroll rule updates. The engagement structured vendor owned processing and Baxter retained HR and payroll governance oversight, with documented operational handoff and ongoing service management to support the outsourced payroll lifecycle.
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Bristol Myers Squibb | Life Sciences | 34100 | $48.3B | United States | NGA HR | NGA Payroll Outsourcing | Professional Services | 2014 | n/a |
In 2014, Bristol Myers Squibb selected NGA Human Resources to deliver NGA Payroll Outsourcing under the Professional Services category for its North America workforce, covering the United States, Canada, and Puerto Rico. The engagement is scoped as a multiyear agreement to provide Payroll and Workforce Administration Services for Bristol Myers Squibb employees in those territories, establishing a relationship between Bristol Myers Squibb, NGA Payroll Outsourcing, Professional Services and the company payroll function.
The technical deployment leverages NGA Human Resources' Global Payroll Solution and the Payroll Exchange platform, implemented as a single-platform BPO delivery model. Payroll Exchange is described as the integration and orchestration layer that handles differing networks, data formats, security protocols, and routing options, enabling end to end connectivity between Bristol Myers Squibb's HRIS and various local payroll engines.
Operational delivery is executed from NGA's Employee Service Center as part of its global service center network, providing HR and payroll services across more than 100 countries and supporting over 25 languages. The implementation centralizes payroll processing and workforce administration workflows for North America on NGA's platform, while maintaining integration points with existing HR systems as indicated in the agreement.
Governance and service model elements include a comprehensive BPO arrangement, standardized data orchestration through Payroll Exchange, and multiyear contractual governance to sustain ongoing payroll operations. The stated outcome is a seamlessly connected payroll service between the company HRIS and local payroll engines, achieved through NGA Payroll Outsourcing and its platform capabilities.
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Fifth Third Bank | Banking and Financial Services | 18676 | $8.3B | United States | NGA HR | NGA Payroll Outsourcing | Professional Services | 2012 | n/a |
In 2012, Fifth Third Bank implemented NGA Payroll Outsourcing as part of a multi year extension of its HR outsourcing engagement with NGA HR. The NGA Payroll Outsourcing deployment was aligned with the bank's selection of NGA's euHReka solution and an SAP HCM platform upgrade to unify the self service user experience and centralize HR service delivery.
The implementation concentrated on payroll processing and HR service delivery capabilities within NGA Payroll Outsourcing and euHReka, configured to support payroll calculations, scheduled pay runs, employee self service workflows, and centralized HR case handling. Configuration work emphasized harmonizing user access and self service touchpoints to present a unified HR front end while NGA Payroll Outsourcing handled transactional payroll operations.
Integrations explicitly included NGA Payroll Outsourcing with the upgraded SAP HCM platform and the euHReka employee self service layer, creating an integrated HR service delivery topology. Operational coverage targeted Fifth Third Bank's HR operations and payroll function across its enterprise, with the technology and service stack designed to consolidate HR processes onto a single platform.
Governance was reinforced through a contract extension that locked in the outsourcing relationship through the end of 2019, enabling process standardization and consolidated service management. Fifth Third Bank positioned NGA Payroll Outsourcing in the Professional Services category to support HR and payroll operations and to unify HR processes on an integrated service and technology platform.
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Neustar | Professional Services | 1850 | $575M | United States | NGA HR | NGA Payroll Outsourcing | Professional Services | 2014 | n/a |
In 2014, Neustar implemented NGA Payroll Outsourcing as part of a move to the cloud, selecting Workday HCM and Workday Pay to support core HR and payroll functionality. The NGA Payroll Outsourcing deployment is categorized under Professional Services and was intended to centralize payroll operations and compliance obligations while allowing internal teams to concentrate on strategic HR management.
NGA Payroll Outsourcing was provisioned to operate against Neustar's Workday instance, delivering managed payroll operations and ongoing Workday Application Management services after go-live. Functional capabilities implemented included managed payroll processing, compliance handling, and application management for both Workday HCM and Workday Pay, enabling Neustar to leverage the full functionality of the Workday solution.
The implementation integrated NGA Payroll Outsourcing tightly with Neustar's Workday environment, with NGA acting as the managed payroll provider executing payroll runs and managing compliance tasks through the Workday instance. Operational coverage focused on HR and payroll business functions across the organization, with NGA supporting specific compliance requirements and operating as an extension of Neustar's teams.
Governance evolved into a collaborative operating model where NGA served as a trusted advisor, diagnosing process issues and advising on process changes while providing ongoing application management. Post go-live outcomes explicitly reported by Neustar include no payroll issues related to accuracy or timeliness and a sustained partnership model for continuous improvement under the Managed Payroll and Workday Application Management arrangement.
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Banking and Financial Services | 96628 | $48.6B | Canada | NGA HR | NGA Payroll Outsourcing | Professional Services | 2013 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | NGA HR | NGA Payroll Outsourcing | Professional Services | 2008 | n/a |
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Manufacturing | 9000 | $5.9B | Belgium | NGA HR | NGA Payroll Outsourcing | Professional Services | 2011 | n/a |
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Buyer Intent: Companies Evaluating NGA Payroll Outsourcing
- HappyLife.es, a Spain based Leisure and Hospitality organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| HappyLife.es | Leisure and Hospitality | 10 | $1M | Spain | 2024-08-22 |