List of NGDATA Customers
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Since 2010, our global team of researchers has been studying NGDATA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NGDATA for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NGDATA for Customer Engagement include: Belfius Bank, a Belgium based Insurance organisation with 6936 employees and revenues of $3.20 billion, Central Group, a Thailand based Retail organisation with 4000 employees and revenues of $700.0 million, Alliant Credit Union, a United States based Banking and Financial Services organisation with 658 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using NGDATA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NGDATA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliant Credit Union | Banking and Financial Services | 658 | $180M | United States | NGDATA | NGDATA | Customer Engagement | 2019 | n/a |
In 2019, Alliant Credit Union implemented NGDATA as a Customer Engagement solution to modernize mortgage broker onboarding and loan data exchange. The NGDATA deployment delivered a portal and data onboarding solution targeted at lending and mortgage operations.
The implementation combined a broker portal, automated data feeds, and a data onboarding pipeline to capture loan level information and standardize inbound partner data. NGDATA provided monitoring tools and business user interfaces to validate feed health, manage exceptions, and track onboarding status.
Operational scope focused on mortgage operations and partner onboarding across the United States, enabling faster partner onboarding and automated loan data exchange between brokers and Alliant Credit Union systems. According to NGDATA's case study the US implementation reduced broker onboarding from days to minutes, improved data quality, and provided business users with monitoring tools.
Governance and process changes emphasized automated feed onboarding, exception handling workflows, and operational monitoring for lending teams, shifting manual validation toward system led checks. The NGDATA Customer Engagement deployment functioned as an instrumented data onboarding and partner integration layer for Alliant's mortgage operations.
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Belfius Bank | Insurance | 6936 | $3.2B | Belgium | NGDATA | NGDATA | Customer Engagement | 2015 | n/a |
In 2015, Belfius Bank deployed NGDATA Intelligent Engagement Platform to unify customer data and run real time next best offer campaigns for its mobile banking channel. The NGDATA deployment addressed Customer Engagement requirements in retail banking, focused on CRM & marketing to lift mobile conversion and personalization.
The implementation centralized customer profiles and event streams into a decisioning layer, enabling real time segmentation, behavioral scoring, and next best offer orchestration across mobile touchpoints. NGDATA Intelligent Engagement Platform was configured to execute personalized campaign rules, manage campaign templates, and trigger offer delivery based on live customer context.
Operational coverage concentrated on Belgium and on the mobile banking product, CRM, and marketing teams, integrating the platform with mobile channel delivery and campaign pipelines to present offers in app and in session. The deployment emphasized campaign orchestration and persona driven workflows to align marketing operations with live customer behavior.
Rollout was announced late 2015 with expanded campaigns through 2016, and the engagement produced reported outcomes in Belgium including an approximately 40% increase in net deposits year over year and a doubling of pension savings deposits after the 2016 rollout. Governance centered on campaign orchestration and real time decision governance to control personalized offer logic and marketing compliance.
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Central Group | Retail | 4000 | $700M | Thailand | NGDATA | NGDATA | Customer Engagement | 2020 | n/a |
In 2020 Central Group deployed NGDATA under the Customer Engagement category to power its 1Card loyalty program, focusing on retail loyalty and CRM process improvements. The deployment targeted membership marketing and in an initial phase processed approximately 4.5 million customer profiles to establish unified customer records for personalization.
NGDATA’s Intelligent Engagement Platform IEP constructed individual Customer DNA profiles to consolidate transactional and behavioral signals for each 1Card member. The implementation configured automated personalized SMS campaign orchestration, shifting birthday campaigns from monthly batch sends to daily personalized messages, and applied profile-driven segmentation and decisioning to drive campaign selection and timing.
Operational scope centered on marketing teams responsible for loyalty CRM, with the IEP phased into membership campaign operations during the initial rollout. According to vendor reporting the move to daily personalized birthday messages improved campaign accuracy and engagement, while NGDATA maintained persistent Customer DNA constructs to support ongoing personalization and campaign automation.
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