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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

List of Nicer SmallChat Customers

Nicer Studio
Location
25 Draper St, Suite A,
Greenville, 29611, SC,
United States
Website
https://www.nicer.io/
Phone
1 864-423-3828
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying Nicer SmallChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Nicer SmallChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Nicer SmallChat for Chatbots and Conversational AI include: Vestwell, a United States based Banking and Financial Services organisation with 400 employees and revenues of $70.0 million, Stephan Co, a United States based Distribution organisation with 250 employees and revenues of $40.3 million, Findem, a United States based Professional Services organisation with 200 employees and revenues of $30.0 million, Bimbel Neutron Yogyakarta, a Indonesia based Education organisation with 180 employees and revenues of $20.0 million, True North Mortgage, a Canada based Banking and Financial Services organisation with 200 employees and revenues of $20.0 million and many others.

Contact us if you need a completed and verified list of companies using Nicer SmallChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Nicer SmallChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
3B Digital Professional Services 10 $1M United Kingdom Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2018 n/a
In 2018 3B Digital implemented Nicer SmallChat on its public website as a customer-facing conversational interface, deploying the Nicer SmallChat widget to handle site visitor engagement. The implementation aligns with the Chatbots and Conversational AI category and was delivered as an embedded web widget, consistent with cloud-hosted, SaaS conversational platforms used to provide real-time chat capability on web properties. Configuration emphasized conversational workflows and content management within the Nicer SmallChat administration console, including scripted FAQ flows, lead capture prompts, and escalation paths to human follow up. Operational scope was limited to the company website and customer-facing functions, with primary business functions impacted being client services, sales intake, and marketing engagement. Governance was lightweight, reflecting the 10 person firm size, with iterative content updates and a single or small group of administrators responsible for authoring bot responses and monitoring basic interaction analytics.
4G Antenna Shop Inc Retail 30 $2M United States Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2021 n/a
In 2021, 4G Antenna Shop Inc implemented Nicer SmallChat on its public website, deploying the Nicer SmallChat application as the primary customer-facing conversational interface. The deployment is categorized under Chatbots and Conversational AI and was scoped to handle online customer support, product FAQ automation, and lead capture for the retailer's e-commerce storefront. The Nicer SmallChat implementation uses intent recognition and predefined conversational flows to triage common inquiries, serve product information, and escalate complex requests to human agents via session handoff, while retaining session transcripts for agent follow up. Integration is limited to an embedded web widget and frontend event capture on the company website, with configuration and content updates managed by the e-commerce owner and customer service staff. Governance emphasized lightweight change control for conversation scripts, role based access for content editors, and iterative tuning of fallback messaging and routing rules.
aarup.me Media 10 $2M Thailand Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2022 n/a
In 2022, aarup.me deployed Nicer SmallChat on its public website. The deployment uses Nicer SmallChat, categorized under Chatbots and Conversational AI, to provide an embedded conversational interface for the Thailand-based media company with about 10 employees and reported revenue of 2000000. The implementation centers on a vendor-provided web chat widget embedded across site pages and configured through Nicer SmallChat's management console. Configuration included scripted conversational flows, intent recognition and FAQ automation, session-based lead capture and routing logic, and basic telemetry for content engagement, with admin controls for message templates and business hours. Operational responsibility sits with content and marketing teams for dialog content and updates, while the small IT footprint focused on widget deployment, console configuration, and iterative script changes as part of a site-level rollout and governance process.
Professional Services 10 $1M Japan Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2018 n/a
Retail 100 $12M Germany Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2018 n/a
Manufacturing 10 $1M United States Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2020 n/a
Education 60 $7M United States Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2020 n/a
Manufacturing 10 $1M Switzerland Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2017 n/a
Professional Services 40 $6M Netherlands Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2021 n/a
Professional Services 10 $2M Indonesia Nicer Studio Nicer SmallChat Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 123 entries

Buyer Intent: Companies Evaluating Nicer SmallChat

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FAQ - APPS RUN THE WORLD Nicer SmallChat Coverage

Nicer SmallChat is a Chatbots and Conversational AI solution from Nicer Studio.

Companies worldwide use Nicer SmallChat, from small firms to large enterprises across 21+ industries.

Organizations such as Vestwell, Stephan Co, Findem, Bimbel Neutron Yogyakarta and True North Mortgage are recorded users of Nicer SmallChat for Chatbots and Conversational AI.

Companies using Nicer SmallChat are most concentrated in Banking and Financial Services, Distribution and Professional Services, with adoption spanning over 21 industries.

Companies using Nicer SmallChat are most concentrated in United States, Indonesia and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Nicer SmallChat across Americas, EMEA, and APAC.

Companies using Nicer SmallChat range from small businesses with 0-100 employees - 94.31%, to mid-sized firms with 101-1,000 employees - 5.69%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Nicer SmallChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Nicer SmallChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.