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List of nQueue Billback Enterprise Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Hogan Lovells Professional Services 2800 $2.7B United Kingdom nQueue Billback nQueue Billback Enterprise Platform Expense Management 2020 n/a
In 2020, Hogan Lovells deployed nQueue Billback Enterprise Platform for Expense Management to centralize expense chargebacks and cost recovery workflows in the United Kingdom. The implementation targeted finance and disbursement processes that support client chargebacks, aligning cost recovery activities with matter-based billing for UK operations. Module usage was inferred from third party technographics data and included nQueue Cost Recovery and Print Manager, configured to capture print and reprographic costs, allocate expenses to client matters, and generate itemized chargeback records for billing teams. The nQueue Billback Enterprise Platform was configured with Expense Management capabilities such as cost capture, allocation rules, configurable chargeback templates, and reporting directed to finance and billing functions. The deployment architecture emphasized a centralized cost recovery service for UK operations, providing a single source for print and reprographic expense consolidation and chargeback processing. The platform was configured to feed chargeback and disbursement records into the firm finance and billing workflows, aligning outputs with timekeeping and matter-billing processes used by finance teams. Governance was instituted under the finance and disbursement teams, who owned allocation rules, approval workflows, and matter-level chargeback policies, and the platform was rolled out across UK operational sites. Implementation narratives reflect a focus on standard Expense Management controls, cost allocation governance, and operational alignment between practice administration and firm finance.
Linklaters Professional Services 6000 $2.7B United Kingdom nQueue Billback nQueue Billback Enterprise Platform Expense Management 2020 n/a
In 2020, Linklaters adopted nQueue Billback Enterprise Platform for Expense Management. Industry listings record the nQueue Billback Enterprise Platform as used to capture and recover print, scan and other disbursement costs supporting finance and billing processes in the United Kingdom. The deployment is aligned with firm-level cost recovery workflows rather than individual employee expense reporting. Module usage is inferred to include nQueue's Cost Recovery and Print Manager capabilities, because Linklaters does not publish product-level detail. Functional capabilities consistent with this Expense Management implementation include metering and usage capture, automated cost allocation and chargeback workflows, and preparation of billing feeds for finance and billing systems. Configuration is expected to center on departmental cost centers and rules-based allocation for recoverable disbursements. Operational coverage is focused on Linklaters United Kingdom operations and impacts finance and billing teams responsible for client disbursement recovery. Public sources do not disclose specific system integrations, implementation partner involvement, rollout sequencing, or governance structures for the implementation. Public outcome metrics and cost or performance results were not published.
Norton Rose Fulbright Professional Services 3000 $2.3B United Kingdom nQueue Billback nQueue Billback Enterprise Platform Expense Management 2020 n/a
In 2020 Norton Rose Fulbright implemented nQueue Billback Enterprise Platform for Expense Management to capture print, scan and other disbursement charges as part of finance and billing operations in the United Kingdom. The deployment focused on operationalizing cost recovery and charge capture within the firm’s finance and billing workflows, mapping transaction-level print and disbursement events to client or matter billing codes. This implementation supported centralized expense capture for professional services billing rather than standalone departmental charging. The specific module is inferred to be nQueue's Cost Recovery / Print Manager, supporting automated capture of print and disbursement transactions, charge back mapping to matter or client codes, and reporting to support billing validation. The nQueue Billback Enterprise Platform was configured to feed captured disbursements into the firm’s billing operations, implying configuration for charge mapping, reconciliation controls and governance over validation of recoverable expenses. Outcome figures are not publicly disclosed.
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FAQ - APPS RUN THE WORLD nQueue Billback Enterprise Platform Coverage

nQueue Billback Enterprise Platform is a Expense Management solution from nQueue Billback.

Companies worldwide use nQueue Billback Enterprise Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Linklaters, Hogan Lovells and Norton Rose Fulbright are recorded users of nQueue Billback Enterprise Platform for Expense Management.

Companies using nQueue Billback Enterprise Platform are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using nQueue Billback Enterprise Platform are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of nQueue Billback Enterprise Platform across Americas, EMEA, and APAC.

Companies using nQueue Billback Enterprise Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of nQueue Billback Enterprise Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified nQueue Billback Enterprise Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Expense Management.