List of Ocado Smart Platform Customers
Ocado Group
Buildings One and Two, Trident Place Hatfield Business Park Mosquito Way,
Hatfield, AL10 9UL,
United Kingdom
Hatfield, AL10 9UL,
United Kingdom
44 17 0722-7800
Professional Services
20261
$1.6B
Since 2010, our global team of researchers has been studying Ocado Smart Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ocado Smart Platform for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ocado Smart Platform for Retail Management include: Groupe Casino, a France based Retail organisation with 188811 employees and revenues of $37.27 billion, Mace Group, a United Kingdom based Construction and Real Estate organisation with 7271 employees and revenues of $3.20 billion, Ocado Group, a United Kingdom based Professional Services organisation with 20261 employees and revenues of $1.64 billion, Ocado, a United Kingdom based Consumer Packaged Goods organisation with 12800 employees and revenues of $1.46 billion, Ellas Kitchen United Kingdom, a United Kingdom based Consumer Packaged Goods organisation with 99 employees and revenues of $113.0 million and many others.
Contact us if you need a completed and verified list of companies using Ocado Smart Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The Ocado Smart Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ellas Kitchen United Kingdom | Consumer Packaged Goods | 99 | $113M | United Kingdom | Ocado Group | Ocado Smart Platform | Retail Management | 2016 | n/a |
In 2016, Ellas Kitchen United Kingdom deployed Ocado Smart Platform. The Ocado Smart Platform Retail Management implementation centralized ordering and delivery orchestration for the company's UK office operations, with operational activity anchored at the Henley on Thames site.
The implementation emphasized order management and catalog provisioning for grocery and office supplies, delivery scheduling and fulfillment tracking, and inventory controls to support meeting catering and communal supplies. Configuration prioritized workflows to support office administration tasks such as meal and meeting provisioning, recurring supply replenishment, and delivery slot coordination. These functional capabilities are consistent with Retail Management practices for procurement orchestration and supply fulfillment.
Ocado Group provided the Ocado Smart Platform and the implementation was integrated into Ellas Kitchen operational processes for invoicing and financial reconciliation, with explicit invoicing workflows tied to SAP and Kefron as used by the companys administrative team. Operational coverage included facilities, procurement, accounts payable and office administration functions responsible for meeting provisioning, vendor deliveries and inventory distribution across the Henley on Thames site. The deployment supported administrative workflows including ordering food for meetings and managing deliveries, reflecting coordination between office administration and finance.
Governance consolidated supply ordering and delivery procedures under a single Retail Management application, aligning procurement and delivery approvals with existing invoicing and expense processes. Day to day operations were managed through the Ocado Smart Platform alongside SAP and Kefron based invoicing to maintain transactional and reconciliation continuity.
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Groupe Casino | Retail | 188811 | $37.3B | France | Ocado Group | Ocado Smart Platform | Retail Management | 2018 | n/a |
In 2018 Groupe Casino implemented Ocado Smart Platform as its Ocado Smart Platform Retail Management solution to unify automated fulfilment and customer-facing commerce channels. The deployment targeted a cohesive retail technology stack that integrates warehouse automation with transport orchestration and the webfront plus mobile application to support home delivery and click&collect services.
The implementation configured Ocado Smart Platform modules for automated warehouse control, order orchestration, inventory visibility, and transport routing tied to customer checkout and click&collect workflows. Ocado Smart Platform was used to coordinate fulfilment processes including automated picking and packing, real time inventory allocation for online orders, and transport scheduling for last mile delivery and store collection.
Operational scope centered on e commerce and logistics functions, aligning retail operations, fulfilment center operations, and customer service around a single Retail Management platform. The architecture emphasizes centralized orchestration and data flows between the automated warehouse, transport solution for home delivery and click&collect, and the webfront with its mobile application to ensure consistent order lifecycle management across Groupe Casino.
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Mace Group | Construction and Real Estate | 7271 | $3.2B | United Kingdom | Ocado Group | Ocado Smart Platform | Retail Management | 2018 | n/a |
In 2018, Mace Group acted as project manager for the grid and peripherals installation of the Ocado Smart Platform at an automated warehouse in Paris. The Ocado Smart Platform is a Retail Management application and the onsite program focused on deploying the physical automation grid and associated peripherals to enable platform control of goods flow. Implementation work included coordination of hardware placement, cabling, control enclosures, and site-level commissioning activities to align the physical infrastructure with the OSP control layer. Activities were conducted within construction and site engineering scope, bridging build teams and Ocado operations to establish go-live readiness.
Operationally the engagement linked the Ocado Smart Platform to warehouse fulfillment and inventory workflows, concentrating on enabling order orchestration and fulfillment capabilities typical of Retail Management systems. Mace Group's project management responsibilities emphasized installation governance, site testing, sequencing of grid activation, peripheral integration, and formal handover processes to Ocado operations. The implementation narrative centers on physical to digital alignment, ensuring the Ocado Smart Platform could operate with the installed hardware and that warehouse operations teams received commissioning documentation and operational readiness support.
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Ocado | Consumer Packaged Goods | 12800 | $1.5B | United Kingdom | Ocado Group | Ocado Smart Platform | Retail Management | 2014 | n/a |
In 2014 Ocado implemented Ocado Smart Platform in the Retail Management category as a managed end to end offering to enable online grocery operations for third party retailers. Ocado Smart Platform was positioned to replicate Ocado Group proprietary software and physical fulfilment asset capabilities for partners internationally, providing a backbone for retailers to launch or scale online grocery services with limited capital investment.
Ocado Smart Platform includes Shop components, comprising the e commerce website and mobile applications tailored to retailer requirements, plus back end systems for content management and the algorithms for personalized customer recommendations. The platform also delivers fulfilment software modules to operate warehouse and picking activities together with Ocado proprietary physical equipment that is modular and scalable, and which is installed, serviced and maintained by Ocado personnel.
The Ocado Smart Platform supplies last mile operational software to plan delivery routes and support multiple delivery methods including home delivery, pick up and courier, matching the delivery options used by Ocado in the United Kingdom. The platform is offered as a managed service that harnesses partners local retailing skills, enabling the Ocado Smart Platform to be deployed in retailer buildings and operated alongside partner operations across international markets.
Governance and commercial structure are embedded in the service model, Ocado provides ongoing software updates aligned to its internal development programme and maintains the fulfilment assets under service agreements. Contract terms are described as flexible with low entry cost, ongoing fees linked to installed capacity and no minimum term, delivering the stated advantages of faster, more flexible and lower risk entry to online grocery retailing while preserving operational control for retailer partners.
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Ocado Group | Professional Services | 20261 | $1.6B | United Kingdom | Ocado Group | Ocado Smart Platform | Retail Management | 2022 | n/a |
In 2022, Ocado Group deployed Stibo Systems Enterprise Platform as a cloud based multidomain Master Data Management solution to underpin the Ocado Smart Platform in the Retail Management category. The five year agreement provides licenses across multiple data domains and establishes the Stibo Systems Enterprise Platform as a foundational data layer to accelerate Ocado Smart Platform deployment.
The implementation centers on multidomain MDM capabilities, with initial configuration focused on product and supplier domains and the inclusion of a supplier portal with a self service module. Location data is also licensed within the platform, enabling centralized product, supplier and location master records used by supply chain, buying, merchandising, product technology compliance and finance teams.
Delivered as a cloud based Software as a Service solution, the Stibo Systems Enterprise Platform is provisioned to support Ocado Retail e commerce operations including Ocado.com and Ocado Zoom and to coordinate master data flows with merchandising and fulfilment processes. Internal users and external suppliers are identified as active data stewards and consumers, enabling coordinated master data governance and supplier driven data onboarding through the supplier portal.
Ocado Group positions the Ocado Smart Platform and this MDM implementation to ensure a positive shopping experience, scale the business and grow revenue, and improve operational efficiency. The program emphasizes multidomain governance and supplier self service as core process changes to underpin ongoing rollout and data driven enablement of Ocado Smart Platform capabilities.
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Buyer Intent: Companies Evaluating Ocado Smart Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ocado Smart Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Ocado Smart Platform for Retail Management include:
- Gate One, part of the Havas Group, a United Kingdom based Professional Services organization with 240 Employees
- University of South Wales, a United Kingdom based Education company with 3500 Employees
- Macquarie Group, a Australia based Banking and Financial Services organization with 21270 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Ocado Smart Platform Coverage
Ocado Smart Platform is a Retail Management solution from Ocado Group.
Companies worldwide use Ocado Smart Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Groupe Casino, Mace Group, Ocado Group, Ocado and Ellas Kitchen United Kingdom are recorded users of
Ocado Smart Platform for Retail Management.
Companies using Ocado Smart Platform are most concentrated in Retail, Construction and Real Estate and Professional Services, with adoption spanning over 21 industries.
Companies using Ocado Smart Platform are most concentrated in France and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ocado Smart Platform across Americas, EMEA, and APAC.
Companies using Ocado Smart Platform range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 60%.
Customers of Ocado Smart Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Ocado Smart Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Retail Management.