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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Ometrics Ochatbot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
3 Prime Professional Services 10 $1M United States Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2022 n/a
In 2022, 3 Prime implemented Ometrics Ochatbot on its website. The Ometrics Ochatbot deployment is a web embedded conversational interface in the Chatbots and Conversational AI category, configured to handle external client inquiries and basic lead qualification for the professional services firm. With 10 employees and US-based operations, the implementation concentrates on front door engagement, FAQ automation, and initial client intake workflows aligned to business development and client support functions. Configuration efforts emphasized conversational flows, intent mapping, reusable response templates, and a content library tuned to 3 Prime service offerings. Operational ownership is consolidated within internal staff who manage content updates and routing rules, reflecting a lightweight governance model appropriate for a small firm. The public source documents the website embedding of Ometrics Ochatbot and do not list named backend integrations, so the implementation appears focused on site level interaction and vendor hosted conversational processing.
Afairtex Retail 49 $5M France Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2022 n/a
In 2022, Afairtex deployed Ometrics Ochatbot on its website. The Ometrics Ochatbot implementation operates as a web-embedded conversational layer, classified under Chatbots and Conversational AI, to handle customer-facing ecommerce interactions and routine support inquiries. Configuration emphasized category-aligned modules including conversational FAQ, guided shopping flows, basic lead capture, intent classification, and scripted flow authoring, with a knowledge base and intent training to drive automated responses. Operational coverage is focused on the website channel supporting customer service and online sales workflows, and governance centers on content management and iterative training processes to refine conversational accuracy and escalation behavior.
Air Force Heating & Air Conditioning Construction and Real Estate 10 $1M Canada Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2020 n/a
In 2020, Air Force Heating & Air Conditioning implemented Ometrics Ochatbot on its public website. The Ometrics Ochatbot is a Chatbots and Conversational AI application used to provide an on-site conversational interface for service inquiries and lead capture, delivering a lightweight web-embedded architecture appropriate for a 10-employee contractor. Configuration focused on conversational workflows, scripted frequently asked questions, and structured service-request capture, using a web widget to guide visitors through intent mapping and basic form collection. The deployment aligned the Chatbots and Conversational AI capability with front-office sales and customer service functions, with governance and maintenance managed by internal staff responsible for content updates and script tuning, and operational scope limited to the Canada-based website presence.
Canless Air Systems Professional Services 10 $2M United States Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2019 n/a
In 2019, Canless Air Systems deployed Ometrics Ochatbot on its public website. The Ometrics Ochatbot implementation is a Chatbots and Conversational AI deployment used to provide conversational engagement for website visitors, surface answers to common service questions, and capture contact information for follow up by the small professional services team. Configuration centered on conversational UI flows and a managed knowledge base, with scripted intent recognition and FAQ automation to route routine inquiries. The deployment leverages automated conversation branching and form capture capabilities typical of Chatbots and Conversational AI to standardize responses and gather lead and service request data, with manual escalation paths configured for inquiries that require technician follow up. The solution is embedded directly into the Canless Air Systems website and operated by internal staff based in the United States, with administrative controls for updating conversation content and training intents held by the small company team. Operational governance focuses on content updates, conversation flow versioning, and ongoing monitoring through the application analytics console, supporting customer service and sales intake workflows without external system integrators.
Charlotte'S Web United States Consumer Packaged Goods 112 $50M United States Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2019 n/a
In 2019, Charlotte'S Web United States deployed Ometrics Ochatbot on its website. The implementation places Ometrics Ochatbot squarely in the Chatbots and Conversational AI category, providing a web-embedded conversational layer for customer-facing inquiries and commerce support. Ometrics Ochatbot is implemented as a site-hosted conversational interface, configured to handle scripted FAQ flows, natural language intent recognition, guided product discovery, and session routing to human agents when required. The deployment leverages core Chatbots and Conversational AI capabilities including conversational UI, stateful session management, and conversational analytics instrumentation to capture interaction logs and refine dialogue models. The chat agent operates alongside the ecommerce front-end and site navigation to present contextual product information and support workflows. Operational scope centers on digital commerce and customer experience functions, where teams govern conversational content, training utterance sets, and escalation rules for Ometrics Ochatbot. Governance practices described include versioned content updates, moderation of automated responses, and workflow rules to escalate complex inquiries to live support. The implementation is focused on the public website and is positioned to support customer service, order and product guidance, and marketing-driven engagement across the United States.
Healthcare 10 $1M Canada Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2022 n/a
Professional Services 10 $1M Australia Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2021 n/a
Manufacturing 100 $10M United States Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2021 n/a
Media 25 $3M United States Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2022 n/a
Healthcare 10 $2M Singapore Ometrics Ometrics Ochatbot Chatbots and Conversational AI 2023 n/a
Showing 1 to 10 of 28 entries

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FAQ - APPS RUN THE WORLD Ometrics Ochatbot Coverage

Ometrics Ochatbot is a Chatbots and Conversational AI solution from Ometrics.

Companies worldwide use Ometrics Ochatbot, from small firms to large enterprises across 21+ industries.

Organizations such as Pitt County Government, Charlotte'S Web United States, Dewey's Bakery, Outward Hound and Afairtex are recorded users of Ometrics Ochatbot for Chatbots and Conversational AI.

Companies using Ometrics Ochatbot are most concentrated in Government, Consumer Packaged Goods and Manufacturing, with adoption spanning over 21 industries.

Companies using Ometrics Ochatbot are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ometrics Ochatbot across Americas, EMEA, and APAC.

Companies using Ometrics Ochatbot range from small businesses with 0-100 employees - 92.86%, to mid-sized firms with 101-1,000 employees - 7.14%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Ometrics Ochatbot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Ometrics Ochatbot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.